ReScore Reviews™ (11)

ReScore
Overall Rating 3.7272745/5Overall Rating 3.7272745/5Overall Rating 3.7272745/5rating 3.7272745rating 3.7272745
Original
Overall Rating 1.81818/5rating 1.81818rating 1.81818rating 1.81818rating 1.81818
90% Would Recommend
100% Business Response
Latest Review 4 days ago
Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service done in timely manner
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:09 AM
Jon S., Service Manager at Perry Hyundai responded on 11/20/2017

Thank you for taking the time to respond to our survey. Your business is very important to us and we greatly appreciate it. We look forward to seeing you on your next visit with us. We hope you have a great Thanksgiving.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Clare N. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 04:23 AM
Jessica M. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fast and friendly all the time!!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 12:34 PM
James M. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tire rotation"
had an appointment for 10am my service was complete in about 45 minutes, great job.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 01:24 PM
Rosalind J. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
convenient and nice waiting room and open early
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/07/2017 07:01 AM
Kissa P. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
Julio was very helpful with explaining what the engine light problem was. The technicians fixed the issue and DEE picked me up and gave me a ride to get my car when they were done. The Service team and technician were very professional.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/06/2017 08:49 PM
Jerrie S. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location, salesman, care"
Fabulous dealership
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/05/2017 05:53 PM
Verified Customer on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Five stars "
Very good customer service will be returning
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/04/2017 04:56 PM
Verified Customer on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AWESOME"
Great customer service
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/03/2017 07:19 PM
Dennis M. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service on my car"
Great service, always pleased with this dealership ! 9
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/03/2017 07:58 AM
Patricia S. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
gordon is always pleasant and eager to please
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 10:16 PM
Bonanza F. on 11/02/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"They have not turned in my mileage program"
They have not turn in my mileage program
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 11/02/2017 06:29 PM
Jon S., Service Manager at Perry Hyundai responded on 11/03/2017

I appreciate you comments and I apologize for any miscommunication that we had.  I looked into your concern with the MPG and Hyundai's record shows that the claim was submitted and confirmed on 10/23/2017. Your card should arrive to you in the mail within 3-5 weeks.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Marsha C. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
Service team very friendly and knowledgeable.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 12:11 PM
Deborah B. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Definitely recommend "
Always have a wonderful experience at Rex Perry
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/02/2017 08:49 AM
Martha B. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Help u very fast"
Yes I would
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/01/2017 10:47 AM
Laneka W. on 10/31/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Bad service"
Everything has to be ordered and that’s been 3 weeks say they install new products but I been marking old ones and they r still there haven’t done anything just made my car worse
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 10/31/2017 07:13 PM
Jon S., Service Manager at Perry Hyundai responded on 11/02/2017

I appreciate your comments and I apologize for the poor service that you received. I am addressing the problem and I will contact you as soon as I find out what went wrong. 

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Steve T. on 10/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change."
Good people. Nice waiting room. Good hot coffee!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/30/2017 10:25 AM
Verified Customer on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Had service completed in a friendly atmosphere and in a timely manner
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/27/2017 08:26 AM
Richard H. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnel al"
Always. Use them for service
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/26/2017 11:01 AM
William C. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Text me when car was ready.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/21/2017
Service Type: Maintenance
Review Created: 10/25/2017 02:24 PM
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