Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

806 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


ET
Eric T.
Camillus, NY
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2017 Category: Service
Eric said the price for the repair was expensive.
This review was collected via phone interview by Customer Research Inc.

RF
Ralph F.
Camillus, NY
Scion tC
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2017
Unexpected repair
My family has been going to Hank Perry's shop for years. Having unplanned car repairs isn't much fun, but Hanks shop is honest and we trust him to not over sell you repairs that you don't need.

KP
Karene P.
Syracuse, NY
Pontiac G6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Karene said the service was adequate.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Syracuse, NY
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017 Category: Service
Bill said the owner of this business was abrupt when speaking to him.
This review was collected via phone interview by Customer Research Inc.

EP
Emma P.
New York
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Emma said the service was good, but she has to take her vehicle back because it is still having a problem. She tried to call and leave a message, but their mailbox was full.
This review was collected via phone interview by Customer Research Inc.

CP
Carmen P.
Syracuse, NY
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2016 Category: Service
Carmen said this business is convenient and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

WN
William N.
Camillus, NY
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2016
Good work at reasonable price.
same as above

MC
MONICA C.
Syracuse, NY
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2016
Friendly Service
Enjoyed the service. When I went to pick up my car, they were preoccupied with closing for the weekend than taking a few extra minutes with me.

EB
Ed B.
Syracuse, NY
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2016 Category: Service
Ed said the business takes good care of him and they are conveniently located.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Syracuse, NY
Ford F-250 Super Duty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2016 Category: Service
Mark said he understood the diagnosis on his air conditioner given by the business. The mechanic explained everything to him and he was appreciative. His vehicle is working now.
This review was collected via phone interview by Customer Research Inc.

MW
Margaret W.
Camillus, NY
Saturn Vue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2016
fast service
a ok

LR
LINDA R.
Syracuse, NY
Ford Freestyle
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2016
careing service
Great service.....just needs to clarify work still needed.

KS
Karen S.
Syracuse, NY
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2016
Karen Semak
Excellent service and very accommodating.

RD
Rachel D.
Syracuse, NY
Honda Element
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2016 Category: Service
Rachel said the diagnostic went well.
This review was collected via phone interview by Customer Research Inc.

BC
Brandon C.
Oswego, NY
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015 Category: Service
Brandon said the business was not the best because they charged 3 times more than other places to fix a nail on the tire. It was $15 instead of $4 or $5. Everything else was great.
This review was collected via phone interview by Customer Research Inc.

JA
Jim A.
Camillus, NY
Jeep Patriot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2015
Honest Service
Been keeping my cars going well beyond what's expected. Very honest and fair

LR
LINDA R.
Syracuse, NY
Ford Freestyle
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2015
service
Kind and friendly service, comfortable to work with.

KS
Karen S.
Syracuse, NY
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2015
Very accommodating
Excellent service from making appointment to picking up car at the end. Very attentive to needs.

JA
Jim A.
Camillus, NY
Jeep Patriot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/04/2015
Dependable
Honest and dependable with friendliness and reasonable prices

MR
Matthew R.
Cazenovia, NY
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/24/2014 Category: Service
Matthew said his vehicle was in a day longer than expected but did not know why.
This review was collected via phone interview by Customer Research Inc.