Carol,  It really helps to have amazing customers like you.  When someone has a problem of any kind it should be addressed properly.  Thank you so much from letting us know.  We want customers for life, We hope to earn the "Repair shop for life status" by doing the right thing.  As you said "things happen" it's how these issues are addressed that really makes the difference.

Thanks Ed,  Regular maintenance makes our job easier.  It's good for us and for you.  We can get you in and out quicker. We see it as a win-win.  Always good to see you.

Thanks Bob, We appreciate you coming in for service.

Terri,   Thanks for the feed back.  We will do better!   I will have a meeting with the team and make sure it doesn't happen again.

Len,  Thanks for being a great customer

Case,  Thank you for bringing your Volvo in for service.  We are glad you found us and look forward to a long relationship with your family and ours.

Michelle,  Thank you so much for the kind words.  It is our pleasure to take care of your family's vehicles.

Eric,  Thanks for the feed back.

Lonna,  Thank you so much for taking time to leave us such a nice review.  This is often how new customers find us and we really appreciate your feed back.  We want to develop a life long partnership with our customers, and yes that has to be built on communication and trust.   You and Bob are awesome.  Thanks again.

Thanks Kirsten, I have shared your note with the entire team. It's amazing customer/friends like you that make us glad we do what we do.  We have always believed in doing what's right. Great customer service just comes naturally to us, We have the best customers anywhere.

Thank You Dave, You are too kind.  We appreciate your feedback. It is our pleasure to have such a long lasting relationship with such wonderful people.

Jane,  Thank you for taking the time to leave us a review.  We value your input and appreciate that you have been coming to Peters Auto Works for 20 plus years. Our goal is customers for life, We believe that Honesty, Integrity and Safety are at the cornerstone of what Peters is all about.

William, Thanks for coming in for service, We are glad you are in the area,  if you are ever in need of service please let us know.  Also we respect that our customers have choices, Should any of your friends or co-workers need service and they let us know you refered them. We will send you a little something as our way of saying thanks for putting your trust in us.

Thanks Susanne,  We LOVE our customers.  You are the reason we are able to do what we do.  We believe it's a great partnership, Yes our customers are our family.

Breanna,  Thanks so much for taking time to leave us feedback.  We really appreciate you.

Terri,  Thank you for the review. We always appreciate hearing your thoughts.