ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
91% Business Response
Latest Review 2 days ago
Jeremy C. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeremy said the staff was super helpful, and provided a quality service on his vehicle.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/22/2018
Review Created: 02/20/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/21/2018

Jeremy- We would like to thank you for choosing us for your automotive repair needs. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Becky N. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Becky said this business did a wonderful job. The staff found a problem with her brakes and fixed it.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 02/12/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/21/2018

Becky- We would like to thank you for choosing us for your automotive repair needs. Happy to hear the brake issue is resolved. If you run into any further issues please give us a call or stop on in. We look forward to seeing you again.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Mary C. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said the business is very good, and always makes sure she gets home on time.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 01/24/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/15/2018

Mary- We would like to thank you for choosing us for your automotive repair needs. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Thomas P. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said the staff was knowledgeable and the service was quick.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/26/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/15/2018

Thomas- We would like to thank you for choosing us for your automotive repair needs. If you have any questions or concerns about the equipment we installed please feel free to give us a call or stop on in. 

Jeremy Coolbaugh
Service Advisor
503-390-4229
Lawrence D. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lawrence said this business was quick.
Vehicle: Toyota Pickup
Category: Service
Service Date: 02/07/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/12/2018

Lawrence- We would like to thank you for choosing us for your automotive repair needs. If you have any questions or concerns about the equipment we installed please feel free to give us a call or stop in. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Jerry M. on 02/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jerry said the staff at this business provided pretty good service to his vehicle. Everyone had great personalities. He appreciated that they got the job done.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/13/2018

Jerry- We would like to thank you for choosing us for your automotive repair needs. We do our best to offer every customer a quality repair at an affordable price. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Danielle V. on 02/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Danielle said she received good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/06/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/12/2018

Danielle- We would like to thank you for choosing us for your automotive repair needs. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Michael O. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said this business did great. They took care of him. He was in and out. He appreciated their honesty.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/02/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/12/2018

Michael- We would like to thank you for choosing us for your automotive repair needs. Hopefully the rest of your trip went well. If your ever in the area again and need service. Please dont hesitate to stop on by.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Elwood H. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elwood said the business did very good work.
Vehicle: Ford Escort
Category: Service
Service Date: 02/05/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/12/2018

Elwood- We would like to thank you for choosing us for your automotive repair needs. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Profirio R. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Profirio said he got a thorough explanation of what he got installed.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/08/2018

Profirio- We would like tot thank you for choosing us for your automotive repair needs. If you have any questions or concerns about the equipment we installed plwease feel free to give us a call or stop on in. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
JAYME H. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Reliable Service!"
I was so grateful that I could stop by for my normal maintenance service and add on the need for a battery, and it was handled excellently, in a timely manner. I've come to rely on this great local company, and I appreciate the integrity they use in their business.
Vehicle: Toyota Camry
Service Date: 01/31/2018
Review Created: 02/02/2018 11:06 AM
Robert P. at Brooks Automotive responded on 02/05/2018

Jayme- We would like to thank you for choosing us for your automotive repair needs. We do our best to offer every customer a high quality repair that is cost effective and perform the sevice in a timely manner. We look forward to seeeing you on your next service.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Jeremy B. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeremy said the customer service was wonderful. The service was nice and easy.
Vehicle: Toyota Matrix
Category: Service
Service Date: 01/18/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/02/2018

Jeremy- We would like to thank you for choosing us for your automotive repair needs. We do our best to offer every customer a high quality repair in a timely manner. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Ross K. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Claudia. She said this business was very helpful, professional, and courteous. Her vehicle was completed quickly.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/28/2017
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 01/23/2018

Claudia- We would like to thank you for choosing us for your automotive repair needs. We do our best to offer every customer a fast, friendly, and cost effective repair. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Poligia K. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Poligia said she was happy the staff at this business was able to fix her vehicle on same day she brought it in.
Vehicle: Honda Civic
Category: Service
Service Date: 01/15/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/01/2018

Poligia- We would like to thank you for choosing us for your automotive repair needs. We do our best to offer every customer a quilty repair at an affordable price. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Poligia K. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Poligia said she was happy the staff at this business was able to fix her vehicle on same day she brought it in.
Vehicle: Honda Civic
Category: Service
Service Date: 01/15/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/01/2018

Poligia- We would like to thank you for choosing us for your automotive repair needs. We do our best to offer every customer a quilty repair at an affordable price. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Bob F. on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bob said the staff did a good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/17/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/01/2018

Bob- We would like to thank you for choosing us for your automotive repair needs. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Larry G. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said Rob and the staff were honest and they tell him pricing beforehand, and they asked if he wanted work done rather than just fixing things.
Vehicle: Nissan Pickup
Category: Service
Service Date: 01/09/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 01/22/2018

Larry- We would like to thank you for choosing us for your automomtive repair needs. We look forward to seeing you on your next visit. 

Jeremy Coolbaugh
Service Advisor
503-390-4229
Kyle H. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kyle said the business did a great job.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 01/12/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 02/01/2018

Kyle- We would like to thank you for choosing us for your automotive repair needs. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Ron H. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said the employees and the service were great. He was very pleased.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 01/18/2018

Ron- We would like to thank you for choosing us for your automotive repair needs. If you find yourself in need of a repair in the future please feel free to give us a call or stop on in.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Tom L. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said the staff provides good service, and he was pleased.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/02/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. at Brooks Automotive responded on 01/15/2018

Tom- We would like to thank you for choosing us for your automotive repair needs. We look forward to seeing you on your next visit.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Displaying Review 1 - 20 of 515 in total