Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

398 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


WG
WAYNE G.
San Antonio, TX
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
F350 Brake Job
Took my Ford F350 SuperDuty Dually to Sam for front brakes and rotors. Since I tow a large fifth wheel trailer, Sam recommended and installed very heavy duty rotors and brake pads. The job was done promptly. The big truck stops very well now. As always, Sam and his team were friendly and helpful.

WG
WAYNE G.
San Antonio, TX
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
Fast & Efficient
Sam gave an honest evaluation of the recommended fixes from Mercedes Benz of Boerne. He then quickly repaired only what needed repair. Sam and his team are friendly, attentive and trustworthy. I am referring my son to Pharaoh.

MW
MICHAEL W.
San Antonio, TX
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Good friendly service.
The original part for the job is important regardless how small. Service is second to none and the prices are very fair.

BS
Brittany S.
Schertz, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Brittany said the customer service is great, the staff is honest and the pricing is good.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Texas
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Bill said Sam at the business treated him very well. He said his customer service was exceptional.
This review was collected via phone interview by Customer Research Inc.

MR
Martin R.
San Antonio, TX
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
car repair and maintenance
I take all my cars to Pharaoh. The owner Sam is very knowledgeable about all makes and models and spends the time to explain what is wrong with your vehicle, what needs to be done now and what can wait. He alway takes the time to explain what needs to be done and what they are doing on your vehicle. I highly recommend his services.

LB
Linda B.
Texas
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Linda said this business provided excellent customer service. They explained everything well before they did the job. They were very fair.
This review was collected via phone interview by Customer Research Inc.

AF
Araceli F.
Texas
Porsche Cayman
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2019 Category: Service
Araceli said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

LM
Lance M.
San Antonio, TX
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Lance said Sam was honest. He was helpful. He provided good service.
This review was collected via phone interview by Customer Research Inc.

SL
Sam L.
Texas
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Sam said they did a good job, but the prices were high.
This review was collected via phone interview by Customer Research Inc.

NM
Nestor M.
San Antonio, TX
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/26/2019 Category: Service
Nestor said the service did not meet his expectations, and the vehicle was dirty, inside and out.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Antonio, TX
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
very professional, courteous,
accurate diagnosis get the job done right

DT
Darien T.
San Antonio, TX
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Repairs on my 2016 Maxima
Sam and his crew did an excellent job on my Maxima. Had an engine sludge issue. Car is running and sounding way better than it did before I brought it in. They also found an issue with my battery leaking and I got that fixed as well. I will continue to bring my maxima and infiniti to them for all my repairs. I would recommend them to any of my friends and co-workers that have car issues. Excellent mechanics that help you keep your cost down.

RD
Raul D.
Texas
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Raul said the people at the business were very courteous. They were spot-on with the diagnosis.
This review was collected via phone interview by Customer Research Inc.

SA
SABRINA A.
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Great service
Great service

DH
DALE H.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Did it again!!!
Great attitude, great service and fair price!!!!!

PM
Peter M.
San Antonio, TX
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Pharaoh Service of my BMW540i
Great work - had another mechanic tell me I needed new engine and transmission mounts but when I took the car to Pharaoh they quickly told me that was not the case - the car needed new from end suspension bushings. Work done and car drives tighter and better than it has for years. An annoying pop when I was backing up and turning the steering wheel disappeared and a tire that felt like it was out of balance even though I had it checked and rebalanced no longer shakes the steering wheel. I am super pleased with the result of their work.

RW
Ron W.
San Antonio, TX
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Ron said the staff did what they were supposed to do and at a timely manner
This review was collected via phone interview by Customer Research Inc.

CS
Constable S.
Universal City, TX
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Constable said they were good and he was happy.
This review was collected via phone interview by Customer Research Inc.

PV
Paul V.
San Antonio, TX
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Paul said Sam and Eric are top notch. He trusts them, they have integrity and he likes the quality of their work.
This review was collected via phone interview by Customer Research Inc.