Overview

Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5rating 4.34

393 Reviews

89% Would Recommend
Latest Review almost 2 years ago

Reviews


DC
Darryl C.
Philadelphia, PA
Mazda 6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2016 Category: Service
Darryl said he has never had a problem with this business because they have always provided him with good service and they have very good mechanics.
This review was collected via phone interview by Customer Research Inc.

AE
Agnes E.
Philadelphia, PA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
Agnes said she always feels comfortable using this business because they make her feel stress free. She is satisfied with how they take care of her vehicle and she will continue to use them in the future.
This review was collected via phone interview by Customer Research Inc.

BP
Bennie P.
Philadelphia, PA
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2016 Category: Service
Bernie said the business provided him with good service and was pleased that they were open on a Sunday because a lot of places are closed on that day. The price was expensive for the oil change he got.
This review was collected via phone interview by Customer Research Inc.

SA
Stanley A.
Philadelphia, PA
Ford Edge
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2016 Category: Service
Stanley said the business provided punctual service.
This review was collected via phone interview by Customer Research Inc.

HC
Hector C.
Cleburne, TX
RAM 3500 HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016 Category: Service
Hector said he never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.

SB
Stephanie B.
Coatesville, PA
Kia Forte
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2016 Category: Service
Stephanie said they wouldn't let her use a Firestone credit card because they were not Firestone. They only use their tires. Her mother had a big argument with the employee over the issue. She would not recommend for reason stated.
This review was collected via phone interview by Customer Research Inc.

CM
Cynthia M.
Philadelphia, PA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2016 Category: Service
Cynthia said her experience was very good and is very appreciative of their service.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Philadelphia, PA
Toyota Tercel
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/21/2016 Category: Service
Ryan said he did not receive a call from them about what their plan was for the vehicle. He had to call them to find out the information.
This review was collected via phone interview by Customer Research Inc.

YT
Yvonne T.
Philadelphia, PA
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016
i was attended to within minutes after arrived
They checked my car and the next day my car fixed

GB
Gloria B.
Philadelphia, PA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Gloria said this business did a good job but it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

AL
Ayontae L.
Philadelphia, PA
Buick Rendezvous
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2016 Category: Service
Ayontae said it took a while to get the vehicle, it wasn't late but the business told her at 8:00 p.m. their debit machine was not working and she would have to go to the ATM. She said she wishes she had known that earlier in the day.
This review was collected via phone interview by Customer Research Inc.

SB
Sheri B.
Philadelphia, PA
Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/27/2016 Category: Service
Sheri said she was not too pleased with this business. They lacked communication and she had to reach out to them for information regarding her vehicle. She also noted they work at a slow pace.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Philadelphia, PA
Chevrolet TrailBlazer
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/25/2016
Wouldn't recommend
Worker told me to come back the next day for my receipt. And it looks very unprofessional inside the facility there's no registers and no card readers meaning they would have to write my card information down

LB
Lillie B.
Ardsley, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Lillie said everyone at the business, from the staff member in the front office to the technicians who work on the vehicles, is very nice and friendly. She had gotten new tires from them then on this visit new rotors and brakes. She said she feels something and she is not sure what it is when she uses the brakes so she will take it back to them so they can check and maybe explain to her what it is she may be feeling. Before she lost her husband, when something like this came up, she would just let him know and he would take care of it. Now, she can not do that and she wants to make sure she does not end up stranded or making something worse because she did not take care of something she should have.
This review was collected via phone interview by Customer Research Inc.

ER
Eldridge R.
Philadelphia, PA
Infiniti I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2015 Category: Service
Eldridge said they were very good.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Philadelphia, PA
Toyota Sienna
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/28/2015 Category: Service
Ryan said this facility had poor communication. His vehicle had been serviced and done and no one informed him that the work was completed. He sat and waited a very long time. He said he was not happy that he could have been done with the wait.
This review was collected via phone interview by Customer Research Inc.

SB
Sarah B.
Philadelphia, PA
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2015 Category: Service
Sarah said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SL
Shalane L.
Philadelphia, PA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2015 Category: Service
Spoke with Jonathan. He said the business provided good service. The staff was professional and polite.
This review was collected via phone interview by Customer Research Inc.

GW
Gloria W.
Philadelphia, PA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015
The personal attention we received
We appreciate the service

RF
Rita F.
Philadelphia, PA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015
Fast and courteous.
Got me in a Sunday, was courteous despite me arriving late. Thanks!!!

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