Frederick N. on 04/14/2018
Spoke with Frederick's wife. She said they've used this business for 7 years now, and they trust the staff with the whole family's vehicles.
Vehicle:
Toyota Corolla
Category:
Service
Service Date:
04/13/2018
Review Created:
04/14/2018
This review was collected via phone interview by Customer Research Inc.
George R. on 04/12/2018
George said the staff get him in all the time, that they are trustworthy, and only fix what is needed.
Vehicle:
GMC Sierra 2500HD
Category:
Service
Service Date:
04/11/2018
Review Created:
04/12/2018
This review was collected via phone interview by Customer Research Inc.
Baron E. on 04/08/2018
"Clutch Replacement"
E.R.M. has been our repair shop for almost 15 years. They have always been professional and take pride in their work. Never had any issues with any of the repairs. They also do body work and painting there.
Vehicle:
Jeep Wrangler
Service Date:
04/06/2018
Review Created:
04/08/2018 02:02 PM
Kevin S. on 03/30/2018
Spoke with Sarah. She said the staff were prompt, informative, and provided great service. The facility was clean.
Vehicle:
Toyota RAV4
Category:
Service
Service Date:
03/28/2018
Review Created:
03/30/2018
This review was collected via phone interview by Customer Research Inc.
David V. on 03/29/2018
David said he is happy. They are always up front with their pricing. Also, they are honest and efficient with their work. His vehicle was done on time.
Vehicle:
Subaru Outback
Category:
Service
Service Date:
03/27/2018
Review Created:
03/29/2018
This review was collected via phone interview by Customer Research Inc.
Brian H. on 03/17/2018
Brian said the business is reliable and only does the work that needs to be done.
Vehicle:
Dodge Grand Caravan
Category:
Service
Service Date:
03/15/2018
Review Created:
03/17/2018
This review was collected via phone interview by Customer Research Inc.
Christian E. on 03/17/2018
Christian said the guy that was helping him was exceptionally nice. The business did a good job on the vehicle and helped him out. The work was done in a timely manner. They got it done in a couple days.
Vehicle:
Ford Escape
Category:
Service
Service Date:
03/14/2018
Review Created:
03/17/2018
This review was collected via phone interview by Customer Research Inc.
Kate M. on 03/16/2018
Kate said they are efficient and informative. They don't try to cheat her. This is a nice business.
Vehicle:
Honda Odyssey
Category:
Service
Service Date:
03/01/2018
Review Created:
03/16/2018
This review was collected via phone interview by Customer Research Inc.
Tom K. on 03/14/2018
Tom said the staff is always nice and they all do a good job.
Vehicle:
Toyota Sienna
Category:
Service
Service Date:
03/13/2018
Review Created:
03/14/2018
This review was collected via phone interview by Customer Research Inc.
Joe D. on 03/12/2018
Joe said the staff is always accommodating. It has fair pricing and it is trustworthy.
Vehicle:
Nissan Murano
Category:
Service
Service Date:
03/09/2018
Review Created:
03/12/2018
This review was collected via phone interview by Customer Research Inc.
Barbara H. on 03/10/2018
Barbara said she has always had good service with this facility.
Vehicle:
Ford Ranger
Category:
Service
Service Date:
03/09/2018
Review Created:
03/10/2018
This review was collected via phone interview by Customer Research Inc.
Edward D. on 03/08/2018
Edward said the staff is always honest and it provides good service.
Vehicle:
Honda Civic Coupe
Category:
Service
Service Date:
03/07/2018
Review Created:
03/08/2018
This review was collected via phone interview by Customer Research Inc.
Ed M. on 02/28/2018
Spoke with Terry. He said the service was excellent, the work was timely and the pricing was fair.
Vehicle:
Honda Civic Sdn
Category:
Service
Service Date:
02/26/2018
Review Created:
02/28/2018
This review was collected via phone interview by Customer Research Inc.
Roseann H. on 02/27/2018
Roseann said she loved Ed and his dad. They were nice people, so were all of the staff.
Vehicle:
Chevrolet Equinox
Category:
Service
Service Date:
02/22/2018
Review Created:
02/27/2018
This review was collected via phone interview by Customer Research Inc.
Maryann M. on 02/26/2018
"Another great experience!"
ERM never disappoints, friendly service and a clear explanation of what needs repairing and why. Thanks again..everyone should bring their car here!
Vehicle:
Dodge Grand Caravan
Service Date:
02/21/2018
Review Created:
02/26/2018 06:15 PM
Jim F. on 02/24/2018
Jim said he appreciated the staff's direct, straightforward service approach.
Vehicle:
Ford F-150
Category:
Service
Service Date:
02/19/2018
Review Created:
02/24/2018
This review was collected via phone interview by Customer Research Inc.
Marlene G. on 02/22/2018
"Always A Good Experience"
I have been going to ERM for about two years now...recommended by a co=worker. Have found them to be honest, thorough and take very good care of my car. Have never had a problem with the work that has been done. I find their prices reasonable. My car is ready when they say it will be and if not, they notify me as to why and when I can expect it to be ready. Something else I noticed is how clean their work area is...something not found at many car service shops. They are my go-to car service place, and I would absolutely recommend them.
Vehicle:
INFINITI G35 Coupe
Service Date:
02/19/2018
Review Created:
02/22/2018 05:07 AM
Adrienne F. on 02/19/2018
Adrienne said she loves the work the business does. Her family has been going there since before she was even born. The business is wonderful, and she trusts them.
Vehicle:
Toyota RAV4
Category:
Service
Service Date:
02/14/2018
Review Created:
02/19/2018
This review was collected via phone interview by Customer Research Inc.
Ralph P. on 02/16/2018
Ralph said he has gotten outstanding service for the past 40 years.
Vehicle:
Toyota Camry
Category:
Service
Service Date:
02/14/2018
Review Created:
02/16/2018
This review was collected via phone interview by Customer Research Inc.
Joel W. on 02/14/2018
Joel said they are a great staff. They are honest and straightforward.
Vehicle:
Chevrolet Impala
Category:
Service
Service Date:
02/09/2018
Review Created:
02/14/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 111 in total