Overview

Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5rating 4.99

160 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


MH
Michael H.
Warrington, PA
Hyundai Santa Fe
Verified Customer
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12/11/2018
Excellent service and quality work with fair pricing
Excellent service and quality work with fair pricing. I highly recommend E.R.M. If you want the best.

KM
Kevin M.
Glenside, PA
Ford Ranger
Verified Customer
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12/05/2018 Category: Service
Kevin said he has no problems with the business.
This review was collected via phone interview by Customer Research Inc.

KG
Katherine G.
Wyncote, PA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Spoke with J.A. He said that he's a satisfied customer of the place and has taken his vehicle there for something like ten years.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Glenside, PA
INFINITI Q70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Robert said the employees provided good communication. They took his vehicle in quickly. They completed service promptly. They provided good work. The service was at a good price.
This review was collected via phone interview by Customer Research Inc.

CH
Christine H.
Philadelphia, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
E.R.M. is outstanding!!!
E.R.M. has always provided excellent service for my vehicle. The Staff is honest, friendly, dependable, and reliable. I have always been treated kindly, and all services are completely explained before any work is done, (including the estimated price). The shop is clean, and the waiting area is clean, clutter free, has coffee, tea and snacks available. Even if I do not have an appointment, I am not turned away if I need to show up with an emergency, (such as either a headlight or brake light being in need of replacement.)

MB
Michael B.
Ambler, PA
Buick Enclave
Verified Customer
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11/21/2018
Service that is consistently professional, personal and reliable.
I've entrusted my personal vehicles to Ed and his family and his staff for at least 10 years, probably more. Given the fact that I change my oil every 3000 miles, that means I've brought my cars/SUV's in for service at least 40 times if not more. Several of my appointments involved significant, post-accident repairs in which Ed, Andrew, Ed Sr., Matt and everyone else at ERM interacted with insurance company adjusters, among others, on my behalf. I have not one single complaint or constructive suggestion to offer for all of this work. If there is a better shop out there offering the same high quality service, not to mention the personal attention given to each and every time that I call or come into the shop, well, I have yet to find it.

JC
John C.
Glenside, PA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
John said when he gives this business a call, they take him right in and they always do a great job.
This review was collected via phone interview by Customer Research Inc.

FD
Fiona D.
Philadelphia, PA
Kia Soul
Verified Customer
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11/14/2018
Friendly and competent service
ERM provides friendly and competent service. Problems are correctly diagnosed and fixed. Work is only suggested if it is needed. I highly recommend ERM.

JB
James B.
Doylestown, PA
Chevrolet Colorado
Verified Customer
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11/10/2018
Great shop and great work
Thanks Ed and crew for your dedication to your craft- you always do quality work at a bargain price- we really appreciate your high quality work and service!

SN
Shira N.
Wyncote, PA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Shira said the service was fine.
This review was collected via phone interview by Customer Research Inc.

WA
Willie A.
Philadelphia, PA
Pontiac Sunfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Willie said the customer service was very good.
This review was collected via phone interview by Customer Research Inc.

AF
Adrienne F.
Glenside, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Adrienne said they are amazing.
This review was collected via phone interview by Customer Research Inc.

BA
Beverly A.
Philadelphia, PA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Beverly said she's been using the business for a long time. And every time she goes she gets good service, and they have wonderful people.
This review was collected via phone interview by Customer Research Inc.

RD
Robert D.
Elkins Park, PA
Volvo S60
Verified Customer
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10/23/2018 Category: Service
Robert said he was very happy with his 1st time experience. He said they he didn't feel like he was being ripped off. The management was honest, friendly, they were cordial, professional and know what they are doing.
This review was collected via phone interview by Customer Research Inc.

PB
Patrick B.
Wyncote, PA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Patrick said they do everything he asked of them and they make it quick and easy.
This review was collected via phone interview by Customer Research Inc.

LR
Lisa R.
Wyncote, PA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Lisa said the business provided amazing work, service and prices.
This review was collected via phone interview by Customer Research Inc.

PB
Peninah B.
Wyncote, PA
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Fantastic!
Ed is as always a pleasure to work with. I was scheduled on relatively short notice. The service was completed in a few hours. Ed called me to double check that I wanted a particular item done before doing it. I'm so pleased that I have found ERM.

AH
Alyse H.
Glenside, PA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Alyse said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Jessica S.
Wyncote, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jessica said the staff are very friendly and honest.
This review was collected via phone interview by Customer Research Inc.

CH
Christine H.
Philadelphia, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
E.R.M. Co. Inc. Is The Best!!
E.R.M. Co. Inc. is the best automotive maintenance/repair business I know. The Staff is professional, experienced, knowledgeable, reliable, honest , friendly, and treat their customers extremely well. I am always given prompt appointments and if I have to drop by without an appointment, I am never turned away. The shop is clean, the waiting area is clean, well lit, and comfortable. The restroom is always neat and clean.

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