Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

930 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.0833342/5Overall Rating 4.0833342/5Overall Rating 4.0833342/5Overall Rating 4.0833342/5rating 4.0833342
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


VK
Vicki K.
Beaumont, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Hyundai Service Dept.
Everyone I encountered was friendly, knowledgeable,
professional & had a great,attitude!

GK
Gayle K.
Port Arthur, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Always friendly and helpful
Have always gone out of their to be of help with whatever problem I was having. Even a simple oil change and tire rotation. Trust them with my car.

JP
Joseph P.
Fannett, TX
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Good servic
The service was on time and I didn't have to wait any longer than I expected to.
Kel L. from Philpott Motors Hyundai responded on 11/20/2018

thank you for your feedback


PP
Poppy P.
Beaumont, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Convenient and helpful
The wait wasn’t long.
Kel L. from Philpott Motors Hyundai responded on 11/19/2018

thank you for your feedback


WB
William B.
Vidor, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great place for service
Excellent service and staff
Kel L. from Philpott Motors Hyundai responded on 11/19/2018

thanks


Verified Customer
Port Neches, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great Service!!!
Great job, friendly people...excellent service!!!
Kel L. from Philpott Motors Hyundai responded on 11/16/2018

thank you for your feedback


RG
Robert G.
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great Dealership
I have been dealing with this dealership since 1989, never a problem
Kel L. from Philpott Motors Hyundai responded on 11/15/2018

thank you for your feedback


ML
Michael L.
Winnie, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great Service
Otis was awesome! He got me in on short notice and got everything repaired on my car. He was super nice and professional. Thanks Otis
Kel L. from Philpott Motors Hyundai responded on 11/14/2018

THANK YOU FOR YOUR FEEDBACK


PM
Pamela M.
Port Neches, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
2018 Sonata
Brought my car in for its 7500 mile chechup with no appointment late on a Friday at about 2:30 pm. I was in and out in less than an hour. Very friendly and courteous!
Kel L. from Philpott Motors Hyundai responded on 11/14/2018

thank you for your feedback


AR
Asia R.
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Professional and Timely
Was able to get my car serviced for maintenance in less than an hour and scheduling was easy.
Kel L. from Philpott Motors Hyundai responded on 11/12/2018

thank you for your feedback


JC
Julie C.
Beaumont, TX
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Car service
Got my car in quickly,,,was called the same day with the report of problems,was fixed & picked it in 3 days!!!!
Kel L. from Philpott Motors Hyundai responded on 11/12/2018

thank you for your feedback


KM
Kathy M.
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Philpott Hyundai
Great service department!
Kel L. from Philpott Motors Hyundai responded on 11/09/2018

thank you for your feedback


GC
George C.
Beaumont, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018 Category: Service
Brought in for tire replacement
Brought in for tire replacement Done in an hour
Kel L. from Philpott Motors Hyundai responded on 11/05/2018

thank you for your feedback


KM
Kendal M.
Beaumont, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
srvice
done quickly and well.
Kel L. from Philpott Motors Hyundai responded on 11/03/2018

thank you for your feedback


CM
Chad M.
Groves, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Price
The service was excellent. However we just spent $35,000 on this vehicle. It was a freak incident with a tire. It seems to me ya'll could have waived the $207 for a tire. This is the third Hyundai we have bought from ya'll.
Kel L. from Philpott Motors Hyundai responded on 11/03/2018

thank you for your feedback


MW
Maxie W.
Orange, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Excellent Service Department.
Service department had to order the part, kept me informed of timing part would be in, installed in less time than initially stated.
OTIS P. from Philpott Motors Hyundai responded on 11/02/2018

thank you for the survey that you filled out


Verified Customer
Beaumont, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Another great service vist
Always letting me know what my car is scheduled for.
Kel L. from Philpott Motors Hyundai responded on 10/30/2018

THANK YOU FOR YOUR FEEDBACK


Verified Customer
Orange, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
great service department
Quick service! Ordered the necessary part. Part came in within a week. I was in and out for the repair. Thanks!
Kel L. from Philpott Motors Hyundai responded on 10/25/2018

thank you for your feedback


Verified Customer
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Always helpful
Kayla always takes care of me when I come in. Very helpful!
Kel L. from Philpott Motors Hyundai responded on 10/24/2018

THANK YOU COWBOY FAN


Verified Customer
Port Arthur, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Great customer service!
Kayla took me in at a very busy time and although I had an appointment she made sure my sonata was serviced and taken care of in a very quick and timely manner..also found me more money off of my original price that she gave me..thanks again for the great service!!!
Kel L. from Philpott Motors Hyundai responded on 10/24/2018

THANK YOU FOR YOUR FEEDBACK