Philpott Motors Hyundai


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

696 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.0909109/5Overall Rating 4.0909109/5Overall Rating 4.0909109/5Overall Rating 4.0909109/5rating 4.0909109
Original
Overall Rating 2.45455/5Overall Rating 2.45455/5rating 2.45455rating 2.45455rating 2.45455
95% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Robie B. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Philpott Hyundai Service Dept."
I always receive great customer service whenever I bring my car in. They are fast, friendly, and I prefer coming here over the Hyundai service center in my home town, even though I have to drive a little further. It is well worth the drive.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/17/2018 12:07 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 01/17/2018

thank you for your feedback

Scotty S. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly service"
Great experience
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 03:10 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 01/15/2018

THANK YOU FOR YOUR FEEDBACK

Frank Z. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE"
Did all expected in timely manner
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 09:04 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 01/15/2018

thank you for your feedback

Tracy R. on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer Service"
The sraff, quality work and fast service keeps me returning.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/13/2018 09:29 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 01/15/2018

thank you for your feedback

Linda C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My wonderful car."
I love my Hyundai. There's not much more to say. Otis did a wonderful job on my service. Thank you all. Sales for sure and service is excellent.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 06:37 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 01/15/2018

thank you for your feedback

Carol D. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
My car was taken in quickly and the recall repairs were finished in a short time.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/11/2018 02:46 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 01/15/2018

thank you for your feedback

Verified Customer on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks, Otis"
Otis and the crew at Philpott do a good job. I'd received a birthday email for a free oil change. They also did a warranty repair on an air conditioning vent.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/09/2018 10:48 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 01/15/2018

thank you for your feedback

Sandra H. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is very helpful, friendly, and skilled."
Staff is very helpful, friendly, and skilled.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/04/2018 09:51 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 01/05/2018

thank you for your feedback

Stuart W. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
Appointment for maintenance service was not required.I took car in at 7:00 am. Gate opened at about 7:15. 45,000 mile maintenance with tires rotated. car ready for pick up by 4:00. Easy peasy.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/03/2018 02:49 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 01/04/2018

thank you for your feedback

Jacqueline B. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Door lock replacement "
I am always pleased with the work done by the service department. Otis Parks is a good man to deal with.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/23/2017
Service Type: Repair
Review Created: 12/30/2017 04:46 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/30/2017

THANK YOU FOR YOUR FEEDBACK

Stacey C. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular maintenance "
Fast and friendly
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 12/28/2017 11:56 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/28/2017

THANK YOU FOR YOUR FEEDBACK

Sydney D. on 12/27/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Don’t forget to tell them you have a coupon. You will not get to use it"
It’s a shame that you do not offer good will service to your loyal customers. My daughter only brings her car to you for service and you do not allow her to use a coupon because she forgot about it until the next morning. She did not do this intentionally. Her bill was over $1,500 at Christmas time. I will not be recommending you to anyone I know!
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/27/2017 06:24 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/28/2017

THANK YOU

Verified Customer on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service"
Pricing when there are coupons is cpmetitive
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/27/2017 03:38 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/27/2017

thank you for your feedback

Stuart R. on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, friendly staff"
Staff was friendly and service was completed quickly.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/21/2017
Service Type: Maintenance
Review Created: 12/25/2017 02:19 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/26/2017

thank you for your feedback

James P. on 12/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recent service"
Stated previously in review
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/23/2017 10:26 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/26/2017

thank you for your feedback

Gabriel S. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Services, honest "
Otis Parks is great at what he does. I get my oil change here and had other things done also. Otis Parks handles everything that I need. I’ve been a regular since 2013. Thanks you for your service!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 12/21/2017 12:37 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/21/2017

thank you for your feedback

Mario V. on 12/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Close to home"
You are asking the same questions but in a different way
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/19/2017 12:54 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/19/2017

thank you for your feedback

Kenny R. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Great job
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/18/2017 04:45 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/18/2017

thank you for your feedback

Verified Customer on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable "
Otis is great to work with.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/16/2017 06:00 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/16/2017

thank you for your feedback

Charles F. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
They were friendly & courteous. Explained what needed to be done & took care of my car care quickly.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/15/2017 08:11 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 12/15/2017

THANK YOU FOR YOUR FEEDBACK

Displaying Review 1 - 20 of 696 in total