Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

996 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.1538462/5Overall Rating 4.1538462/5Overall Rating 4.1538462/5Overall Rating 4.1538462/5rating 4.1538462
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


KM
Kendal M.
Beaumont, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
oil change
oil change was fast and well done.
Kel L. from Philpott Motors Hyundai responded on 02/21/2019

thank you for your feedback


Verified Customer
Nederland, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Maintenance
Maintenance
Kel L. from Philpott Motors Hyundai responded on 02/15/2019

THANK YOU FOR YOUR FEEDBACK


Verified Customer
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
Very helpful
Kel L. from Philpott Motors Hyundai responded on 02/14/2019

thanks and go Cowboys


JJ
Joseph J.
Vidor, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Troubleshoot Motor Alarm and perform recall service
Good service, excellent service managers, and quick repairs.
Kel L. from Philpott Motors Hyundai responded on 02/14/2019

thank you for your feedback


OI
Othella I.
Port Arthur, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great service
Mr Otis is very professional and courteous. I have always enjoyed having my car serviced there.
Kel L. from Philpott Motors Hyundai responded on 02/13/2019

thank you for your feedback


Verified Customer
Groves, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
The sales people are nice just not the service people
The guy who asked what service I needed was very rude. I told him what I wanted to get but told me no and told me what I should get.
Kel L. from Philpott Motors Hyundai responded on 02/11/2019

thank you for your feedback


JB
James B.
Port Neches, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Warranty repair
My daughters Tucson recently had a warranty repair performed at Philpott Hyundai. The service department there did an outstanding job in diagnosing and repairing the vehicle.
Kel L. from Philpott Motors Hyundai responded on 02/11/2019

thank you for your feedback


SP
Sherry P.
Nederland, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Friendly quick and easy!
They get you in and out and always so courteous.
Kel L. from Philpott Motors Hyundai responded on 02/11/2019

thank you for your feedback


CG
Carla G.
Beaumont, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
excellent as always
great service and friendly people
Kel L. from Philpott Motors Hyundai responded on 02/08/2019

thank you for your feedback


RG
Robert G.
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
The Staff
Otis has always helped me to keep my vehicle in top form
Kel L. from Philpott Motors Hyundai responded on 02/05/2019

thank you for your feedback


Verified Customer
Bridge City, TX
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Service
Very friendly staff
Kel L. from Philpott Motors Hyundai responded on 02/05/2019

thank you for your feedback


Verified Customer
Port Neches, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Sonata Service
Prompt, fast and professional.
Kel L. from Philpott Motors Hyundai responded on 01/31/2019

thank you for your feedback


MS
Melissa S.
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Great Fast Friendly Service
As always great, fast, friendly service!!! Thank you for all that you do.
OTIS P. from Philpott Motors Hyundai responded on 01/30/2019

thank you for your feedback


Verified Customer
Beaumont, TX
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Excellent customer service!
Five stars!
Kel L. from Philpott Motors Hyundai responded on 01/28/2019

thank you for your feedback


Verified Customer
Bolivar Peninsula, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Veloster repair
Timely repairs
Kel L. from Philpott Motors Hyundai responded on 01/28/2019

thank you for your feedback


Verified Customer
Orange, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Excellent Service
Always receive excellent, friendly service from Philpott Motors.
Kel L. from Philpott Motors Hyundai responded on 01/24/2019

thank you for your feedback


CP
Cody P.
Beaumont, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
All around service
Very helpful with the sale didn’t try to persuade me into buying something else I knew what I wanted and they made it happen. I had a paint leaking issue later it was fixed no hassle or fighting. It was done in less than three days. My only complaint with this car is a Hyundai issue the wipers on all of the sonatas suck regardless of blade used. The service department even offered to research that and made suggestions to help the situation in the mean time. I will be back to this dealer for my next car and maybe even convert me to a ford owner based on quality of service alone
Kel L. from Philpott Motors Hyundai responded on 01/23/2019

thank you for your feedback


HK
Henrietta K.
Lumberton, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Employees and service
I will give Philpot a 10 . I’m extremely satisfied with my car and the service . I have recommended them to friends .
Kel L. from Philpott Motors Hyundai responded on 01/22/2019

thank you for your feedback


JD
Jack D.
Beaumont, TX
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Service
Otis...in service is tops ....all dealerships wish he worked for them
Kel L. from Philpott Motors Hyundai responded on 01/21/2019

thank you for your feedback


CD
Chris D.
Beaumont, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2019 Category: Service
Good Service
Good
Kel L. from Philpott Motors Hyundai responded on 01/21/2019

thank you for your feedback