Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

399 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review 5 days ago

Reviews


KC
Kipp C.
Philadelphia, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Kipp said they were quick to get him in and service was good. They were done within the time he was given.
This review was collected via phone interview by Customer Research Inc.

PK
Philip K.
Philadelphia, PA
Volkswagen Golf Alltrack
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Philip said the business did his inspection. The business was efficient and got it done in a timely manner. Everything was just fine.
This review was collected via phone interview by Customer Research Inc.

RB
Roxana B.
Philadelphia, PA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Roxana said that she trusts the place, they are excellent and very fast. She will be a loyal customer.
This review was collected via phone interview by Customer Research Inc.

JR
Jeffrey R.
Harrisburg, PA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Spoke with Ishita. She said the business got her vehicle ready by the very next day as she needed.
This review was collected via phone interview by Customer Research Inc.

CM
Carolyn M.
Philadelphia, PA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
They know they’re business.
Awesome service, incredibly friendly and most of all very professional!!!
All around great experience!!!

SG
Stacy G.
Philadelphia, PA
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Stacy said the staff took her vehicle in when she needed them to and they did a fast job. She got her vehicle back quickly.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Philadelphia, PA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Robert said, the business has very fair prices and he was able to get in and out quickly.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Philadelphia, PA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Anthony said they were the only ones that offered immediate service.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Philadelphia, PA
Mercedes-Benz GLA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
James said that this business provided service on par with his expectations.
This review was collected via phone interview by Customer Research Inc.

SC
Sandy C.
Philadelphia, PA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Sandy said the staff are very pleasant, efficient, they keep in touch, and are very nice.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Philadelphia, PA
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Robert said he has a great working relationship with the owner.
This review was collected via phone interview by Customer Research Inc.

BK
Brian K.
Philadelphia, PA
Buick Regal
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Brian said the service was not done as timely as he would have liked.
This review was collected via phone interview by Customer Research Inc.

DW
Donald W.
Philadelphia, PA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Donald said they do good work. They have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Lansdale, PA
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Pinnacle Service
Service was excellent, timely and professional will take my car back again.

KA
Keith M A.
Philadelphia, PA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
No hassle, no upsell, thoroughly professional.
I've used Pinnacle for several years. I like the low-key professionalism, the fact that they deal with the problem in hand, not one invented to inflate the bill.
Old style, knowledgeable, auto-mechanic shop. Five stars.
Click & Clack would have been proud off them!

Verified Customer
Lansdale, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Auto Service
Excellent service and professionalism. Will continue to have my auto serviced by Pinnacle.

KB
Kathleen B.
Philadelphia, PA
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Love these guys!
I recently had to schedule a medical procedure in town on a Friday, taking off the next Monday and Tuesday from my job in NJ. I forgot to schedule my annual inspection until I was in the Lyft from my apt to dr. Appt...
These guys fit me in on the Monday! I showed up in a surgical mask and they really didn’t blink. Much appreciated!!
PS dropped my car at 8:15 a.m. and was done by 10:30. Great service!

RK
Robin K.
Philadelphia, PA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Robin said the business squeezed her in and got the job done the same day.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Philadelphia, PA
Nissan Altima
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/26/2018
This establishment is dishonest and is a complete rip off!
I brought my car for brakes and was lead to believe that my car would be done the same day which I'd express was a need. However, I was told that I needed brakea, Rogers and tired and was given an invoice of over $1000. I was also told that my car would not be ready until the next day. I decided I could not leave my car so I advised the mechanic that I did not want the work to be done. Well I was charged $110. This charge was a so called diagnostic fee. Today I took my car elsewhere and ended up only needing front and back brakes. I was taken advantage of because I was a woman who they felt they could get over on. I would not recommend this place to anyone. They are crooks!

IH
Ian H.
Philadelphia, PA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Ian said the owner is nice. He said the business has good service and he gets in and out quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 399 in total