Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

379 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 1 day ago

Reviews


BM
Brian M.
Philadelphia, PA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Brian said the staff got his vehicle done. They didn't get a phone number from him, and they were able to track him down. He was able to get his vehicle back, and that was good.
This review was collected via phone interview by Customer Research Inc.

ES
Elana S.
Philadelphia, PA
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Elana said the employees at this business were quick and honest. She would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Randall M.
Philadelphia, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Randall said the staff do good work and they're pleasant to deal with.. He was happy with the work.
This review was collected via phone interview by Customer Research Inc.

LJ
Lawrence J.
Pennsylvania
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Lawrence said the staff was quick and courteous. The employees did the best they could to match his tire to the rest of the tires on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RM
Randall M.
Philadelphia, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Randall said the staff do good work and they're pleasant to deal with.. He was happy with the work.
This review was collected via phone interview by Customer Research Inc.

LJ
Lawrence J.
Pennsylvania
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Lawrence said the staff was quick and courteous. The employees did the best they could to match his tire to the rest of the tires on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Leo B.
Philadelphia, PA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
servicing of my 13 year old Toyota Solar
Instead of going on and on, I'll will only say that this establishment is GREAT! NO complaints.....and I like the guys who work there too.

Verified Customer
Philadelphia, PA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Reliable expert service and maintenance
This is the “go to” auto shop for keeping the car in great shape.

JK
Jessica K.
Philadelphia, PA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Jessica said the service was fine and everything was good. It did take a long time.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Philadelphia, PA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Daniel said the staff was accommodating, thorough, and explained the details well.
This review was collected via phone interview by Customer Research Inc.

JO
John O.
New Castle, DE
Jaguar S-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
John said he has taken his vehicle to the business for many years. Tommy has helped him a lot. They are a good, easy, convenient place to get work done.
This review was collected via phone interview by Customer Research Inc.

MA
Maria A.
Vineland, NJ
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Jeff. He said that he got what he paid for. The staff were pleasant.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
Philadelphia, PA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Great Customer Service
The staff at Pinnacle are friendly, took the time to explain the issues that needed to get fixed, and knowledgeable. Thank you for the service.

PS
Poune S.
Philadelphia, PA
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Poune said she called the staff at the last minutes and they were able to accommodate her.
This review was collected via phone interview by Customer Research Inc.

JF
Jennifer F.
Philadelphia, PA
Honda HR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Jennifer said the staff were great.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas c.
Philadelphia, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Thomas said his vehicle was in and out of service.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
West Chester, PA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Mike said the staff was very professional. They told him everything going on with his vehicle. The service was quick and they did a great job. He will be going back for more service.
This review was collected via phone interview by Customer Research Inc.

JP
Josiah P.
Philadelphia, PA
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Josiah said that the facility provided good service at a good price.
This review was collected via phone interview by Customer Research Inc.

LM
Lynn M.
Philadelphia, PA
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Lynn said the staff are great, they are always so friendly, nice, and responsive. She is always running behind when she is supposed to schedule a service, and the staff told her to walk right in at the last minute and they could get it done in a couple hours. The staff work fast and they work well. The business even provides snacks for dogs.
This review was collected via phone interview by Customer Research Inc.

BC
Brendan C.
Philadelphia, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Brendan said he really appreciates how he was able to walk in and be seen. The work was also done in a timely manner.
This review was collected via phone interview by Customer Research Inc.