Pinnacle Automotive and Tires


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

318 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 days ago
Jeffrey R G. on 11/22/2017
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"Good work, quickly, for honest prices."
Good work, quickly, for honest prices.
Vehicle: BMW 3 Series
Service Date: 11/17/2017
Review Created: 11/22/2017 10:53 AM
Ann G. on 11/22/2017
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Spoke with Maria. She said this is a great facility and they are the best. The people are good and they do what she asked and they do it right. They're wonderful and she sends people there all the time.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/14/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Luke K. on 11/21/2017
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"Excellent."
Great service, personnel attention.
Vehicle: Lexus ES 350
Service Date: 11/15/2017
Review Created: 11/21/2017 06:33 AM
Paul M. on 11/17/2017
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"Great Service!"
Loyal customer for over 15 years.
Vehicle: Jeep Commander
Service Date: 11/13/2017
Review Created: 11/17/2017 05:54 AM
Nadira B. on 11/17/2017
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Nadira said the service took time. There was a wait period of a couple of hours.
Vehicle: Nissan Rogue
Category: Service
Service Date: 11/10/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Mark M. on 11/13/2017
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"great find in CC"
Honest, efficient, reasonably priced, what more could you ask for?
Vehicle: Hyundai Elantra
Service Date: 11/11/2017
Review Created: 11/13/2017 08:12 PM
Amy S. on 11/10/2017
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"Tom makes it great."
Great service, friendly people.
Vehicle: Toyota Corolla
Service Date: 11/08/2017
Review Created: 11/10/2017 05:24 AM
Jocelyn M. on 11/09/2017
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"Superior service and work!"
We have been going to Pinnacle for 10 years and always receive nothing but the best service. They are always honest and strive to go above and beyond to make you happy and make sure everything is done correctly. Thanks for being the the best mechanics in town, Pinnacle!!
Vehicle: BMW X3
Service Date: 11/08/2017
Review Created: 11/09/2017 07:57 PM
Paul C. on 11/09/2017
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Paul said the service was performed on time. The staff were friendly and professional.
Vehicle: Mercedes-Benz E500
Category: Service
Service Date: 10/07/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Philip K. on 11/07/2017
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Philip said the service was great but not perfect.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Ryan C. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said the employees provided great customer service. He appreciated being able to get his oil changed on the weekend when he really needed it. Now his vehicle is running smoothly.
Vehicle: Chrysler 200
Category: Service
Service Date: 10/27/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Colleen S. on 11/04/2017
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"Great service"
Nice people
Vehicle: Honda CR-V
Service Date: 11/02/2017
Review Created: 11/04/2017 03:42 AM
Mark N. on 10/27/2017
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Mark said he is completely satisfied with the service from the business.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Robert V. on 10/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Robert said this business provided great service but they didn't notify him when his vehicle was ready.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 10/03/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Nicholas K. on 10/26/2017
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Nicholas said he thought the staff members provided good service.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 09/09/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Eric C. on 10/25/2017
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"Great Service"
Pinnacle is a great place for car repairs. They are very efficient and highly competent. Good troubleshooters, they were great with my 2001 Subaru.
Vehicle: Subaru Outback
Service Date: 10/16/2017
Review Created: 10/25/2017 03:37 AM
Sitong C. on 10/19/2017
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Sitong said the service was pretty fast and the work was good.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 10/14/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
John R. on 10/18/2017
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"Great"
Men's department on short notice, talk to you in the very next day car inspected by lunch. Thanks guys. Regards, John
Vehicle: Toyota Tacoma
Service Date: 10/13/2017
Review Created: 10/18/2017 04:44 PM
Barbara P. on 10/18/2017
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"timely, thorough, helpful, friendly"
timely, thorough, helpful, friendly
Vehicle: Volkswagen CC
Service Date: 10/14/2017
Review Created: 10/18/2017 06:06 AM
Your Car Care T. at Pinnacle Automotive and Tires responded on 11/14/2017

Getting your vehicle serviced here at Pinnacle Auto and Tires will always be convenient and complete. We have been in business for over 30 years and continue to serve the community. Most of our customers have been with us for a long time. Some of them have multiple vehicles or have gone through more than one. Thanks for the review, see you on the next service.

Pinnacle Auto and Tires
Your Car Care Team

Siri G. on 10/09/2017
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Siri said she was in and out the same day, and the service was quick.
Vehicle: Ford Escape
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Your Car Care T. at Pinnacle Automotive and Tires responded on 11/14/2017

It was great seeing your Ford Escape for service. When you find a good repair shop, you tend to keep coming back. Especially when they get you out on the same day with all your needs taken care of. 
Our aim at Pinnacle Auto and Tires is to be as efficient as possible. From check in to check out we make the most of our and your time. Thanks for the review and see you on your next service.

Pinnacle Auto and Tires
Your Car Care Team

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