Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

359 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 5 days ago

Reviews


BC
Brendan C.
Philadelphia, PA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Brendan said he really appreciates how he was able to walk in and be seen. The work was also done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MF
Matthew F.
Philadelphia, PA
Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Matthew said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
Philadelphia, PA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Peter said the business does awesome work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Philadelphia, PA
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Great Neighborhood Mechanic
Always trustworthy and reliable!

JM
Joe M.
Philadelphia, PA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Joe said the facility has immediate ability to schedule service without advance notice. The scope of what they cover, for being how small they are, is beneficial. Their pricing is good.
This review was collected via phone interview by Customer Research Inc.

JN
Jamie N.
Philadelphia, PA
Volvo XC60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Jamie said the service was done quickly. The employees took care of his brake light.
This review was collected via phone interview by Customer Research Inc.

LK
Luca K.
Pennsylvania
Subaru Outback
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018 Category: Service
Luca said the service was good.
This review was collected via phone interview by Customer Research Inc.

BD
Bich D.
Upper Darby, PA
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018
great prices accurate services
very professional work, reasonable prices and friendly staffs

JR
Joe R.
Haddonfield, NJ
Land Rover Range Rover Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Joe said the team got the job done for the right price, and it provided great service.
This review was collected via phone interview by Customer Research Inc.

DM
Dillan M.
Cornwall On Hudson, NY
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Dillan said the customer service is fantastic and the people there are great.
This review was collected via phone interview by Customer Research Inc.

LS
Logan S.
Philadelphia, PA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Logan said that the business had excellent customer service. He said that Tom explained everything very well to him and it was a great experience.
This review was collected via phone interview by Customer Research Inc.

FM
Frank M.
Annapolis, MD
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2018
Were knowledgeable and helpful in estimating and make repairs
It was a pleasure dealing with them throughout the repaire.

ER
Elias R.
Philadelphia, PA
Toyota Echo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Elias said the service is easy and friendly.
This review was collected via phone interview by Customer Research Inc.

GD
Gabriel D.
Philadelphia, PA
Toyota Prius c
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/01/2018
Tad expensive
Quota says;

"In some cases, you'll use a temporary repair before you can fix the tire permanently or replace it. On average, tire puncture repair will cost you between $10 and $20. The repair will involve getting the tire patched. Some tire dealers will repair a punctured tire for free if you purchased your tire from them."

KA
Keith M A.
Philadelphia, PA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
Honest, efficient, professional service
My experience is that they don't upsell, they provide an honest diagnosis of problems and fix them at reasonable cost

CM
Carolyn M.
Philadelphia, PA
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
AWESOME
I can’t put into words how great these guys are. I feel like Tom & the crew really take care of me to keep me safe. Even though I have an older car. These guys are great!

CC
Claire C.
Philadelphia, PA
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2018
Don’t Think I Got Ripped Off
Dropped car off, they did inspection and oil chnage. Nice guy at the front, I didn’t feel like I was in danger during the experience. I would go back again.

MK
Megumu K.
Philadelphia, PA
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Top quality job
I have been taking my vehicles to Pinnacle for over 10 years now. They may not be the quickest, but they work very thoroughly, and they would not sell something that is not necessary. Whenever I have any issue with my car, I always take it to them, because I trust their mechanics and their work.

MD
Margaret D.
Devon, PA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Oil Change
Great, friendly, efficient service. We dropped off our car for an oil change around 11am and Tom called us by 2 to let us know that it was finished. Very quick and easy!

JC
John C.
Sewell, NJ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
John said the business had the tire on and off really quickly, and he was very happy about it.
This review was collected via phone interview by Customer Research Inc.