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Pioneer Auto Care LLC.

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(192 Reviews)
42

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 1.1/5Overall Rating 1.1/5Overall Rating 1.1/5Overall Rating 1.1/5Overall Rating 1.1/5
17
Total ReScores
4.9
ReScore Average
42
Net Promoter Score ®

Business Details

About

Complete Auto repair major and minor Foreign & Domestic. Engine repair, transmission repair, brakes repair, transmission, front end, alignment, tires, electrical, old school vehicles, we accept all fleet we also work with Enterprise and element we also work with all warranty companies.
Body shop paint dent repair framework fabrication
Complete Auto repair major and minor Foreign & Domestic. Engine repair, transmission repair, brakes repair, transmission, front end, alignment, tires, electrical, old school vehicles, we accept all fleet we also work with Enterprise and element we also work with all warranty companies.
Body shop paint dent repair framework fabrication rust repairs we work with all insurance companies.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(734) 341-5665
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1148 N Wayne Rd Westland, MI 48185
Pioneer Auto Care LLC.'s Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(192 Reviews)

SM
seth m.
Dearborn, MI
Jeep Compass Limited
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/07/2026
verified customerVerified Customer
0
Scammers!!!
My Google review…
If I could give them no stars, I would they’re scamming! I got a call saying they could not complete my alignment because my lower control arms upper control arms (front and back) and inner and outer tie rods are all bad I said that’s funny because I’m a mechanic and I personally replaced everything myself so I know they’re good (only reason why I came here is because I don’t have an alignment machine) I had the receipts for all the parts so I go up there only to get told “oh well your rack and pinion is leaking from the seal” never said anything until they seen I knew what I was talking about so that’s why they couldn’t do it lol this shop is full of rookie’s, they struggled to even get my car on the hoist I watched it off of their own camera smh I only went to pioneer because of the Groupon deal went down the street to Midas and they had me out in 1hr with alignment complete crazy I had to pay $45 to them, I would never come here again for an alignment I will be notifying Groupon about your scamming! (Don’t comment and say I’m lying like you do to these others comments because again I replaced everything that needed to be replaced so you guys couldn’t say that because I read the reviews and I thought because I’m a mechanic I could easily say I replaced everything personally and they wouldn’t pull that but they’re just a rip off!) Go to Midas down the street! Pioneer auto should be ashamed, you guys are a major reason why good mechanics get looked at sideways because scammers like this shop horrible!!!
Abe T., Manger from Pioneer Auto Care LLC. responded on 05/24/2026 05:42 AM

We appreciate you taking the time to share your experience, and it sounds like it was quite the saga. We certainly don't want to be in the business of causing frustration instead of fixing cars, so hearing that you felt scammed is concerning. It’s great to know you're a mechanic and that you handled those replacements yourself! It seems we might have lost the plot somewhere along the way in assessing your vehicle, which isn't our usual practice. We're all about getting things right the first time, not leaving any mechanic’s handbook chapters unread, especially when it comes to alignment. It's unfortunate to hear that your experience didn't meet expectations, especially given your automotive know-how. We appreciate you giving us the chance, even if it didn't quite hit the mark this time. Your feedback is important, and we will look into the points you raised to ensure they are addressed appropriately. We aim to offer better service for everyone who comes through our doors, mechanics and non-mechanics alike.

Thank you for contacting Pioneer automotive group

Please feel free to reach our district manager

(734)341-5665

Offers and Posts

🚗💨 Thank you for your awesome review! We're thrilled that you loved our service. Our team works hard to keep your ride running smoothly! Remember, we're just a pit stop away whenever you need us. 🛠️ #PioneerAutoCare #AwesomeService
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We’re revving with excitement over your kind words! 🚗💨 Being called the best in the business makes our gears turn with pride. Thank you for trusting us with your auto care needs! 😊 #PioneerAutoCare #ThankYou
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Thanks for the kind words! We're thrilled to hear you enjoyed our fast and friendly service. 🚗💨 We aim to keep your ride smooth and your smile wide! Come back anytime—we promise to keep the good vibes rolling! 😄 #AutoCare #CustomerJoy
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We're thrilled to hear you enjoyed our friendly environment and professional service! 🚗💨 Remember, we’re always here to keep your ride happy. Thanks for the recommendation! #PioneerAutoCare #RideWithConfidence
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Thanks for the fantastic review! We're thrilled to hear you've trusted us with your cars for two years. 🚗💨 Our team loves keeping your ride in top shape! Here’s to many more miles together! #AutoCare #TimelyService
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Big thanks for the awesome review! 🎉 DJ loves going the extra mile to keep your vehicle running smooth 😎. We’re thrilled you had a great experience. Your recommendations mean the world to us! 🚗💨 #PioneerAutoCare #CustomerAppreciation
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Thanks for the kind words! 🚗✨ We know patience is a virtue, but we promise the friendly service and care your car gets will be worth the wait! Next time you're in, feel free to drop off your ride – we’ll treat it like our own! #AutoCare #WorthTheWait
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Thanks for the stellar review! 🌟 We're thrilled our team could get your suspension back on track and provide honest advice. Remember, we’ll be here for that alignment when you’re ready! 🚗💨 #PioneerAutoCare #HonestService
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Thank you for the fantastic review! We're thrilled you had a great experience with DJ and Jesse during your oil change. 🚗💨 Keeping your truck in tip-top shape is our specialty! We appreciate your recommendation! 🙌 #AutoCare #PioneerPerks
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We're so glad we could turn your nail-in-tire drama into a happy ending! 🚗🔧 Our team is always ready to save the day with some tire magic. Thanks for the kind words! Wishing you many more blessed days ahead! 🌟 #PioneerAutoCare #TireHeroes
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Thanks for your patience during the hustle and bustle! We're thrilled our friendly team made your time enjoyable. Remember, sometimes good things come to those who wait! 🚗💨 #PioneerAutoCare #AutoLove
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We’re thrilled to hear you had an awesome experience with us! 🚗💨 Timely, friendly, and reasonable—that's our goal! Thanks for making us your go-to for auto care. We promise to keep bringing our A-game! 😊 #PioneerAutoCare #HappyCustomers
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Thanks for the shout-out! We're thrilled to turn your experience around with our budget-friendly service. Full synthetic oil change, tire rotation, and a brake check for just $85? That's what we call a deal! 🚗💨 #PioneerAutoCare #CarCareMagic
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We're thrilled to hear you had a great experience with our team! 🌟 Angel definitely knows how to treat customers like family – just don’t ask her to cook! 😉 Thanks for your kind words! #PioneerAutoCare #FamilyVibes
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We're thrilled to hear you had an awesome experience! 🚗✨ At Pioneer Auto Care, we aim to tune-up both cars and smiles! 😄 Thanks for sharing the love! #AutoCare #5StarService
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