Business Solutions
English Español
SureCritic / Auto Repair / Pit Stop Auto Shop
business image

Pit Stop Auto Shop

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(173 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
89%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Pit Stop houses a full-service automotive mechanical department staffed by experienced technicians. Our ASE-certified technicians provide total car care through the use of state-of-the-art equipment and premium parts.
Our commitment to you, our customer, is quality work, friendliness, and integrity in everything that we do. At Pit Stop, Pit Stop houses a full-service automotive mechanical department staffed by experienced technicians. Our ASE-certified technicians provide total car care through the use of state-of-the-art equipment and premium parts.
Our commitment to you, our customer, is quality work, friendliness, and integrity in everything that we do. At Pit Stop, quality work, friendliness, and integrity means:

We won’t pressure you to buy any service or parts
We won’t waste your time – our oil change service is quick and convenient – you wait in our friendly office and you never need an appointment
We won’t deeply discount our oil change prices only to add-on fees or cross-sell additional services
We won’t recommend any service that is not immediately needed ...more

Categories
Auto Repair, Repair Shop, Auto Maintenance
Contact
(225) 570-5129
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* America/Adak
3852 La 19 Zachary, LA 70791
Get Directions
Pit Stop Auto Shop's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(173 Reviews)
Write a Review
Recent Reviews
TG
gravatar
Tom G.
Golden, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2022
0
Overlooked obvious problem and tried to charge me $1200 for un-needed repair.
I took my 2014 Chevy Spark in to Pit Stop with a lean fuel fail indicator, and sputtering when accelerating. They kept the car for a day or so and called me with an estimate. They said that the clutch was defective and needed $1200 worth of work. I was away from home and they couldn't do the work before I had to leave. So I took it to a mechanic when I got home and 30 minutes later he called me - he had fixed the problem with a piece of duct tape! The problem was a gaping hole in the air intake hose - one of the first thinks that should have been checked with those symptoms (the mechanic said). He charged me $40 for the diagnosis and I bought the hose for $49 and installed it myself in about 20 minutes. Pit Stop charged me $125 for a diagnostic fee and tried to explain how it was the clutch when I came in to pick it up. When confronted with a picture of the hose, they refused to give me any kind of a refund on their so-called diagnostic fee. If you have a car that needs diagnostic work, don't go there - I don't think they know what they're doing. I don't know how they are when they know what the problem really is and they just have to do the repairs.
MT
gravatar
MIRANDA T.
Zachary, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
?????
Great service i called for appt ,and dropped off vehicle and was ready by end of day
Recommended
MK
gravatar
Mary K.
Greenwell Springs, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Pit Stop
They are great!! Jonathan and his staff will take very good care of you. They care about there customers always.
Recommended
RN
gravatar
RYAN N.
Zachary, LA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2020
verified customerVerified Customer
Super fast friendly service
It was 55 minutes from the time I handed over my keys, oil change, tire rotation, paid and in my truck!
Recommended
KB
gravatar
KELTRIN B.
Slaughter, LA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
verified customerVerified Customer
ALWAY EXCELLENT SERVICE!!!
When you have 6 vehicles and 5 drivers always good to have a GREAT MECHANIC.
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:03 PM

Shenanigans

BR
gravatar
BEVERLY R.
Zachary, LA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
verified customerVerified Customer
Excellent Service!
They worked both of our vehicles this week and have been wonderful. They go above and beyond to help amd make sure you are happy. Highly recommend them.
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:03 PM

Better get AAA

EJ
gravatar
EDIE J.
Zachary, LA
Chrysler Sebring Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
verified customerVerified Customer
Great People, Great Service, Great Prices
Needed tires installed on a 2005 Chrysler Sebring. Called several places for pricing and Pit Stop hands down had the best price. They had what I needed and had tires on the next day. The people here are super nice and make sure my vehicle is safe to drive.
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:04 PM

Our pets heads are falling off

LB
gravatar
LARRY B.
Zachary, LA
Mitsubishi Eclipse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
verified customerVerified Customer
Great Service
Service was great! Everyone was very helpful and knowledgeable of the service I needed. I highly recommend them for all your mechanic needs!
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:05 PM

We have no jobs

JT
gravatar
JAKE T.
Zachary, LA
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
verified customerVerified Customer
Friendly fast service
They always take care of me when I need work done.
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:05 PM

We have no food

KB
gravatar
KELTRIN B.
Slaughter, LA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
verified customerVerified Customer
Alway are AWESOME!!! GREAT SERVICE!!!
Alway are AWESOME!!! GREAT SERVICE!!!
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:05 PM

Samsonite

AT
gravatar
AMY T.
Zachary, LA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2020
verified customerVerified Customer
Oil change
Friendly and fast service w great prices
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:06 PM

Deez

Verified Customer
Zachary, LA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
verified customerVerified Customer
Customer’s First
Pit Stop does everything to make sure you are happy with the work. I brought my car in for some AC work and they fixed it quickly and didn’t try to pad their bill with some made up repairs or extras I didn’t need. Super friendly and always ready to help or just answer my questions. I will always bring my car to them.
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:06 PM

!

JG
gravatar
JASON G.
Jackson, LA
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
verified customerVerified Customer
Quick and friendly service
Had the brakes changed out on my work truck. In and out as quickly as possible.
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:06 PM

Z Cuts

RT
gravatar
RYAN T.
Zachary, LA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
verified customerVerified Customer
Great Service
The service and quality of work at Pit Stop is always excellent!!
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:11 PM

excellent

JW
gravatar
JAMES W.
Zachary, LA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
verified customerVerified Customer
Honest Service
Took my car in to get the brakes worked on and knew there was a possibility they would tell me that I needed new pads, rotors, and calipers because it had been 50,000 miles since I had the brakes serviced. Instead, they told me that all that needed to be replaced were the front pads. Didn’t try to up-sell me. Jonathan and his crew run a great business with quality service at fair prices.
Recommended
Turd F. from Pit Stop Auto Shop responded on 05/29/2020 07:07 PM

Used Car Salesman

Displaying Review 1 - 15 of 173 in total
Businesses Near You
Velasquez Auto Repair and Towing Service
89
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(169 Reviews)
Gordon and Sandifer Auto Service
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,514 Reviews)
O'Neal Car Care Center
91
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(476 Reviews)
Good Cents Auto & Transmission
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(806 Reviews)
St. Amant Muffler & Brake, Inc.
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(122 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.