Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

405 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


DC
Danielle C.
Richland, WA
Jeep Renegade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Danielle said this business was really quick. They are awesome. They got her in and they were great.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Michael said the service was good. The staff is very thorough in their investigation with what the vehicle needed.
This review was collected via phone interview by Customer Research Inc.

BC
Bryan C.
Richland, WA
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Bryan said Robert was in constant communication through his service. He took care of his service needs.
This review was collected via phone interview by Customer Research Inc.

DL
Derrick L.
Washington
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Spoke with Sherie. She said they were very patient and explained what was wrong.
This review was collected via phone interview by Customer Research Inc.

KC
Kayla C.
Richland, WA
Volvo XC60
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Kayla said she loves the shuttle service that the business provides, it's great. She has been a customer for a while and she is usually very happy with her experience. The staff could improve their communication, they told her the service would take half a day but it ended up taking 2 days. Additionally, they were unable to figure out what the problem was with her vehicle, which was disappointing. She will be back in the future,
This review was collected via phone interview by Customer Research Inc.

GM
Gabe M.
Pasco, WA
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Gabe said they are great. The service always turns out good. If, they find something, they fix it.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Kennewick, WA
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
David said this business had prompt service. They were honest and took care of towing his issue with out him having to go through a towing facility. They called him and made sure he understood the cost of the repairs. They seemed great. He thanks them.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Kennewick, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Differential
You guys always do a great and complete job. Thanx

WK
Walter K.
West Richland, WA
Subaru WRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Walter said everything went really well.
This review was collected via phone interview by Customer Research Inc.

NC
Natalie C.
Portland, OR
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Natalie said that the facility is awesome, her vehicle broke down nearby and they got her in immediately. The staff completed the work quickly and did a great job.
This review was collected via phone interview by Customer Research Inc.

XR
Xenia R.
Richland, WA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Xenia said the business' staff was really nice and really fast. They actually got her in early.
This review was collected via phone interview by Customer Research Inc.

MK
Matthew K.
Kennewick, WA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Matthew said the business was able to help find a solution to his vehicle issues. The cost for services was a bit high.
This review was collected via phone interview by Customer Research Inc.

PW
Phillip W.
Richland, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Phillip said the business provided quick service and he had no problems.
This review was collected via phone interview by Customer Research Inc.

PP
Pamela P.
Richland, WA
GMC Canyon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Pamela said they were very informative, quick, fast, friendly and very professional.
This review was collected via phone interview by Customer Research Inc.

KM
Kathy M.
Kennewick, WA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Kathy said the service was seamless.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Kennewick, WA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Another great job
you always do a great job and a complete check out and good advice on up coming potential problems.

BI
Brook I.
Richland, WA
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Brook said every time she goes in the mechanic does a great job.
This review was collected via phone interview by Customer Research Inc.

TR
Tiffany R.
Richland, WA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Tiffany said the business provides honest service. The staff never try to pressure her into maintenance she doesn't need. They are great with communication.
This review was collected via phone interview by Customer Research Inc.

MT
Marcus T.
Kennewick, WA
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Marcuis said the guys were easy to work with.
This review was collected via phone interview by Customer Research Inc.

RT
Raymond T.
Washington
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Raymond said they were fantastic and did a great job. The technician walked him through the service and explained everything. They provided shuttle service
This review was collected via phone interview by Customer Research Inc.