Reviews
AS
Alex S.
Kennewick, WA
Chevrolet Traverse
Verified
Great service
Great service
Recommended
NATHAN G., Owner from Platinum Automotive responded on 11/08/2017
Thanks Alex always nice to hear were doin a good job
Nate GoetschOwner
AM
Amanda M.
Washington
GMC Acadia
Verified
Amanda said the employees were honest. They provided straightforward service. The work was done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Curt H.
Kennewick, WA
Ford Escape
Verified
Curt said the inspection was fine, and there were no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Ryan S.
Washington
GMC Terrain
Verified
Ryan said the employees were professional. They provided easy service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Jason P.
Kennewick, WA
Toyota Camry
Verified
Jason said they are awesome and they do a great job. They are also trustworthy.
Recommended
This review was collected via phone interview by Customer Research Inc.
NATHAN G., Owner from Platinum Automotive responded on 11/08/2017
Thanks for the 5 star review Jason we appreciate your business.
Nate GoetschOwner
MF
MARILYN F.
Richland, WA
Hyundai Santa Fe Sport
Verified
Friendly staff that takes excellent care of my vehicle.
I recommend Platinum to everyone I can. Nate has taken care of my vehicles for at least five years. Never disappointed with the service. Robert is awesome on the phone and at the counter. Very helpful.
Recommended
NATHAN G., Owner from Platinum Automotive responded on 11/08/2017
Thanks Marilyn Always great seeing you.
Nate GoetschOwner
AH
Ami H.
Kennewick, WA
Chevrolet Traverse
Verified
Ami said they were amazing and the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
SY
Sonja Y.
West Richland, WA
Kia Rio
Verified
Spoke with Larry. He said every time he has been to the business, they have fixed the problems and in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
NATHAN G., Owner from Platinum Automotive responded on 11/08/2017
Always a pleasure seeing you and your family Larry. If we dont see you before then Happy Holidays!
Nate GoetschOwner
KM
Kristen M.
Richland, WA
Nissan Pathfinder
Verified
Great service, as always
I can always trust the job to be done right when I take it to Platinum. Thank you, guys!
Recommended
NATHAN G., Owner from Platinum Automotive responded on 10/09/2017
Thanks Kristen glad we could help
Nate GoetschOwner
SL
Stephen L.
Richland, WA
Lexus IS 250
Verified
Platinum....ever time
This is a fantastic shop. It has the feel of a place you can sit around an drink coffee and shoot the bull...while still providing professional impeccable services. Also probably one of the cleanest and most orderly shops I have ever observed. Nate and Robert have created a fantastic environment...and everyone should strongly consider them for all future vehicle needs.
Recommended
NATHAN G., Owner from Platinum Automotive responded on 10/09/2017
Thanks Stephen Always a pleasure!
Nate GoetschOwner
SR
Shawn R.
Kennewick, WA
Isuzu Trooper
Verified
Shawn said the employees were honest. They provided fair service. The quote was quick and easy. The service was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
Jeff D.
Kennewick, WA
Ram Pickup
Verified
Experts in what they do at Platinum Automotive!
It's a great place to have my truck fixed. Thanks Nate for finding and repairing the issues I had with my vehicle.
It's working Great now! That's all I can ask of a very good Auto Maintenance facility .
It's working Great now! That's all I can ask of a very good Auto Maintenance facility .
Recommended
NATHAN G., Owner from Platinum Automotive responded on 10/09/2017
Always enjoy seeing you Jeff!
Nate GoetschOwner
BH
Brooke H.
Pasco, WA
Acura TL
Verified
Great customer service
Very accommodating not pushy honest vibes
Recommended
MB
Megan B.
Boise, ID
Toyota 4Runner
Verified
Megan said this business actually helped them on the same day. She appreciated everything that the staff did for her and she doesn't have the words to express her gratitude.
Recommended
This review was collected via phone interview by Customer Research Inc.
WW
Warren W.
Kennewick, WA
Mercedes-Benz C320
Verified
Warren said the service was fantastic. It was completed in a timely fashion and he was very satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
NATHAN G., Owner from Platinum Automotive responded on 10/09/2017
Thanks Warren glad we could help!
Nate GoetschOwner
AS
Aaron S.
Benton City, WA
Chrysler Town & Country
Verified
Aaron said he did not have any problems. He would recommend them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Joselyne S.
Richland, WA
Mitsubishi Montero
Verified
Joselyne said this business had low prices and she received good customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
Melanie C.
Pasco, WA
Ford Taurus
Verified
Melanie said she did not have any problems with their fine service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
Steve C.
Richland, WA
Ford Mustang
Verified
Steve said this business took care of him and they got the job done without overcharging him.
Recommended
This review was collected via phone interview by Customer Research Inc.
NATHAN G., Owner from Platinum Automotive responded on 10/09/2017
It was great to meet you Steve, Glad we could help!
Nate GoetschOwner
NM
NATHAN M.
Pasco, WA
Dodge Pickup
Verified
Honors Warranty!!
I was fully prepared to spend money on a new problem, but they had the integrity to call me and let me know that the noose was actually covered under warranty from work they performed prior. They could have told me anything they wanted and I would have trusted them, now I trust them even more!
Recommended