Reviews
BB
Brad B.
Mound City, SD
Ford Edge

02/01/2018
Category:
Service
Spoke with Susan. She said the business was prompt, timely, and the price quote was good. She is looking forward to returning with more work.
Recommended
This review was collected via phone interview by Customer Research Inc.
BR
Brandon R.
West Richland, WA
Ford F-150

02/01/2018
Category:
Service
Brandon said the staff did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
IZ
Ivan Z.
Kennewick, WA
Dodge Dakota

02/01/2018
Category:
Service
Ivan said the staff explained everything to him. The experience was quick and painless. Everything went pretty well.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jarred S.
Pasco, WA
Chevrolet Tahoe

01/20/2018
Category:
Service
Jarred said every time he brings a vehicle to the business, he's happy with the work. He diagnosed the vehicle on his own and when he brought the vehicle in, they told him he was wrong and saved him about $1400. He was very happy he did not have to pay that much.
Recommended
This review was collected via phone interview by Customer Research Inc.
TP
Telia P.
Kennewick, WA
01/14/2018
Love this place.
I appreciate their honesty. I never feel dumb when talking with them and asking questions. I feel taken care of. Highly recommend.
Recommended
DE
Debra E.
Washington
Lincoln MKX

01/13/2018
Category:
Service
Debra said the business was great. They told her what needed to be done and then they did it.
Recommended
This review was collected via phone interview by Customer Research Inc.
TP
Telia P.
Kennewick, WA
Chrysler 200

01/12/2018
Love this place.
I appreciate them.
Recommended
BM
Belinda M.
Richland, WA
Kia Forte

01/11/2018
Category:
Service
Belinda said the staff members were awesome and good to her. They gave her a ride to work while her vehicle was being serviced.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tim S.
Kennewick, WA
Honda Civic Cpe

01/10/2018
Category:
Service
Tim said the facility was fair and the service was done on time. He appreciates the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
GC
Glenna C.
Richland, WA
Chevrolet Cavalier

01/10/2018
Category:
Service
Glenna said the staff was nice to her when they worked on her vehicle. They do the work right.
Recommended
This review was collected via phone interview by Customer Research Inc.
RJ
Raeann J.
Sunnyside, WA
Land Rover LR4

01/09/2018
Category:
Service
Raeann said it would be nice if the vehicles would be washed when the customers pick them up.
Recommended
This review was collected via phone interview by Customer Research Inc.
GK
Greg K.
Kennewick, WA
Cadillac Escalade

01/06/2018
Category:
Service
Greg said he just got the vehicle back, and so far, everything looks great.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
Myron P.
Kennewick, WA
Chevrolet Chevy Express

01/04/2018
Category:
Service
Myron said he was happy with the service from the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
NH
Nate H.
Pasco, WA
Dodge Pickup

01/03/2018
Category:
Service
Nate said the staff is always friendly to him. They fixed the problem with his vehicle quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
Ryan H.
West Richland, WA
Ford Pickup

01/03/2018
Category:
Service
Ryan said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
PL
Paul L.
Kennewick, WA
Ram 1500

01/03/2018
Category:
Service
Paul said the business has always provided great service and care.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
Carlos G.
Pasco, WA
Toyota Tacoma

01/02/2018
People and service
Never thought I would look forward to taking my car to the mechanic but with platinum automotive i kinda do lol great people awesome service.
Recommended
AT
Arturo T.
Kennewick, WA
Honda Accord

12/28/2017
Category:
Service
Arturo said they did a terrific job. They solved a problem he has had with his vehicle for three years. He was very pleased.
Recommended
This review was collected via phone interview by Customer Research Inc.
RL
Russ L.
Richland, WA
Ford Freestar Wagon

12/26/2017
Category:
Service
Russ said the business did a nice job and they did everything they said they were going to.
Recommended
This review was collected via phone interview by Customer Research Inc.
ST
Sean T.
West Richland, WA
Chevrolet Tahoe

12/18/2017
Category:
Service
Sean said the business did good work and the work was done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.