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Platinum Ford

Average Score
Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5
1.4
(10 Reviews)
-71
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Score Details

5 stars
10%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
90%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-71
Net Promoter Score ®

Business Details

Categories
Contact
(972) 351-8387
No Business Hours Provided

Business Hours

* No Time Zone provided
1608 West Moore Avenue Terrell, TX 75160
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Platinum Ford's Reviews
Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5
1.4
(10 Reviews)
Write a Review
Recent Reviews
JH
gravatar
Jeff H.
Forney, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/16/2023
0
Damage With Installation & Very Shady Business
I’m sharing on behalf of my father-in-law. 2 weeks ago, my father-in-law went to Platinum Ford and found a Bronco that he liked, but they were charging an additional dealer markup of $4,000. He was not willing to pay a markup, so he left. The salesman called my father-in-law and said that they’re willing to sell at MSRP. So, my father-in-law hid back up there to purchase it. Last week, he went back to Platinum for them to install the Console Vault and a table inside the back of the Bronco, and also check out a warranty situation with wind noise. Whoever did the installation of the table at Platinum ended up screwing in the screws too far where the screw bulged out of the panel of the back door. When it was time for my father-in-law to pick up the Bronco, they did not even mention that they damaged the panel until he brought it up to them. He was very disappointed and said that he wanted to trade it back in since they damaged it. They told him that they will buy it back from him for $7,000 less than he paid because he had it for 2 weeks and put 1,000 miles on it. Do not go to this dealership. They are really shady.
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