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Platinum Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(340 Reviews)
76
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
50
Total ReScores
4.8
ReScore Average
76
Net Promoter Score ®

Business Details

About

Platinum Hyundai Of Tracy is conveniently located in Tracy, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Premier Hyundai Of Tracy’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Platinum Hyundai Of Tracy is conveniently located in Tracy, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Premier Hyundai Of Tracy’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(209) 820-3550
No Business Hours Provided

Business Hours

* No Time Zone provided
3480 Naglee Road Tracy, CA 95304
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(340 Reviews)

BC
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Brett C.
Tracy, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/12/2023
0
Category: Service
Unprofessional
After spending several hours at Platinum Hyundai, we were unable to agree on a sale price for a new vehicle. We were off by $250, so I walked. A couple hours later, I changed my mind and called the sales person back to do the deal only to be told his Sales Manager, Mario, said the offer was no longer good and they wanted several thousand dollars more for the vehicle than we discussed. It's their vehicle and they can do what they want, but it's just plain poor business practice and greed on their part. They're already charging a significant dealer markup and then Mario decided to not honor his offer. I’ve dealt with people on Craigslist who were more professional than Mario. Needless to say, they lost a customer for life and you can bet none of my friends or family will purchase from Platinum in the future.

However, our salesman, Dylan, was a pleasure to work with.
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