Overview

Overall Rating 3.94/5Overall Rating 3.94/5Overall Rating 3.94/5rating 3.94rating 3.94

1263 Reviews

ReScore Reviews™ (54)

ReScore
Overall Rating 4.1851852/5Overall Rating 4.1851852/5Overall Rating 4.1851852/5Overall Rating 4.1851852/5rating 4.1851852
Original
Overall Rating 2.2037085/5Overall Rating 2.2037085/5rating 2.2037085rating 2.2037085rating 2.2037085
77% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


PP
Patrick P.
Brooklyn, NY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service crew
The service is excellent and the staff went beyond and above to make you feel comfortable
JESUS V. from Plaza Hyundai responded on 07/18/2018

THANK YOU!


FR
Felix R.
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
exellent service
excellent service and friendly staff.
JESUS V. from Plaza Hyundai responded on 07/18/2018

THANK YOU!


LH
Latanya H.
Brooklyn, NY
2017 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/17/2018 Category: Service
4 hours for an oil change. Never again
I waited 4 hours for an oil change. Poor customer service.
JESUS V. from Plaza Hyundai responded on 07/18/2018

SORRY FOR THE BAD EXPERIENCE FROM SERVICE MY NAME IS JESUS VELEZ FOR THE NEXT VISIT COME SEE ME AND I WILL TAKE CARE OF YOU MYSELF MY NUMBER 347-554-6324 THANK YOU!


Verified Customer
Brooklyn, NY
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
2017 Santa Fe Sport NIGHTMARE!!!
Supposedly you can access my information, knock yourself out!

SO
Sami O.
Brooklyn, NY
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/16/2018 Category: Service
There is no responsibility in their workers.
they scratch my car in back two corners. Didn’t realize that until I was home.
JESUS V. from Plaza Hyundai responded on 07/17/2018

SORRY, ABOUT THE SCRATCHES MY NAME IS JESUS VELEZ THE SERVICE MANAGER I WOULD LIKE TO TAKE CARE ANY PROBLEM WE CREATE MY NUMBER IS 347-554-6324


ML
Machly L.
2016 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Excellent service
Best service ever.
JESUS V. from Plaza Hyundai responded on 07/16/2018

THANK YOU!


AW
Andrew W.
Brooklyn, NY
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Quick fast and comfortable ! Good place of business
You'll be in and out in no time .. lounge area on site while you wait !
JESUS V. from Plaza Hyundai responded on 07/14/2018

THANK YOU!


MG
Milton G.
New York, NY
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Very friendly staff MI
None
JESUS V. from Plaza Hyundai responded on 07/14/2018

THANK YOU!


LM
Larry M.
Brooklyn, NY
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Good service department
Courteney the service advisor was
courteous and professional during
the entire process which didn't take
long...a pleasant experience
JESUS V. from Plaza Hyundai responded on 07/14/2018

THANK YOU!


Verified Customer
New York
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Hyundai
Service was friendly and efficient
JESUS V. from Plaza Hyundai responded on 07/14/2018

THANK YOU!


MK
Marcia K.
Brooklyn, NY
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
not far from home
I had enough coffee and donuts to last the wait, and the tv was on.
JESUS V. from Plaza Hyundai responded on 07/14/2018

THANK YOU!


Verified Customer
Brooklyn, NY
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Awsome
Awsome
JESUS V. from Plaza Hyundai responded on 07/14/2018

THANK YOU!


Verified Customer
Brooklyn, NY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
After Hours Service
I had a great experience with the after hour services. it was not a long wait and when i arrived i was seen right away
JESUS V. from Plaza Hyundai responded on 07/12/2018

thank you!


TS
Thomas S.
Brooklyn, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Stalling Santa Fe
2017 Santa fe back to service for a second time. Stalling for no reason while driving. This could be a safety problem at any speed. I hope they figure it out.
Would I recommend this business to a friend? If it gets fixed yes, if not no.
JESUS V. from Plaza Hyundai responded on 07/11/2018

I THE SERVICE MANAGER WILL TRY TO HELP YOU RECOGNIZE YOUR CONCERN ON YOUR VEHICLE IF YOU NEED TO REACH ME MY NUMBER IS 347-416-2888. THANK YOU


RN
Rudys N.
Brooklyn, NY
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Service visit
Friendly and profesional staff. Service done on time.
JESUS V. from Plaza Hyundai responded on 07/11/2018

THANK YOU!


JA
John A.
Brooklyn, NY
2014 Hyundai Santa Fe S
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/10/2018 Category: Service
Communication
None
JESUS V. from Plaza Hyundai responded on 07/11/2018

HI JOHN, I'M SORRY FOR THE BAD EXPERIENCE YOU HAD I WOULD TO MAKE A DIFFERENCE IN MY SERVICE DEPT. SO FOR FUTURE VISIT I WOULD LIKE TO TAKE CARE OF YOU MYSELF, MY NUMBER IS 347-554-6324


AG
Adrol G.
Brooklyn, NY
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
the service you receive
this is my second vehicle with Plaza Hyundai, if I i did not like your service, I would not have return.
JESUS V. from Plaza Hyundai responded on 07/09/2018

THANK YOU!


Verified Customer
Brooklyn, NY
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Excellent Service
The associate was very helpful and I received my vehicle back within 3 hours.
JESUS V. from Plaza Hyundai responded on 07/09/2018

THANK YOU!


TP
Thelma P.
Brooklyn, NY
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Service and commitment from the staff.
The service that was provided was excellent and I would recommend Hyundai to my family and friends.
JESUS V. from Plaza Hyundai responded on 07/09/2018

THANK YOU!


RL
Rosanna L.
Brooklyn, NY
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Service
In and out quickly
JESUS V. from Plaza Hyundai responded on 07/09/2018

THANK YOU!