business image

Plaza Hyundai

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(2,209 Reviews)
64
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
181
Total ReScores
4.5
ReScore Average
64
Net Promoter Score ®

Business Details

About

Stop by and visit us today at Plaza Hyundai, your local Hyundai dealership serving Brooklyn and surrounding areas. Here at Plaza Hyundai, we strive to succeed in great customer experience and satisfaction. Stop by and visit us today at Plaza Hyundai, your local Hyundai dealership serving Brooklyn and surrounding areas. Here at Plaza Hyundai, we strive to succeed in great customer experience and satisfaction.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(718) 253-8400

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
2726 Nostrand Ave. Brooklyn, NY 11210
Service Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(2,209 Reviews)

HS
gravatar
Harry S.
Brooklyn, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2023
0
Category: Service
Personnel Saves the Day
Why 4 stars and not a 5? Wait time.
2 hrs plus is a bit long for a routine maintenance appt. Why then a 4 and not lower. Personnel saved the day. Ms Gonzalez was my advisor. She could not have been more pleasant. When my car was finally ready and I headed home I heard a mysterious thumping noise. It increased as my speed increased. I pulled off to the side of the road to see if something may have attached itself to my cars or something the mechanics did was loose or hanging but couldn’t see anything obvious. I therefore returned immediately and was greeted with a smile by Ms Gonzalez. She directed me to one of the mechanics who suggested we take a test ride to determine the problem. Of course, when he was in the car the sound mysteriously disappeared. He too was very pleasant and accommodating. The sound I heard remains a mystery. All’s well that ends well.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.