Reviews
JU
JOE U.
Wilmington, DE
Ford Escape
Verified Customer
Long Term Customer
Ponte's continues to deliver valuable service @ reasonable prices.
Recommended
BW
Blondebor W.
Wilmington, DE
Honda Civic Sdn
Verified Customer
Blondebor said she was completely satisfied. They took care of everything in a timely manner. Everyone there was really nice to her. They forgot to put the sticker on her invoice that her vehicle is warranted.
Recommended
This review was collected via phone interview by Customer Research Inc.
ST
Suzanne T.
Wilmington, DE
Honda CR-V
Verified Customer
Suzanne said the business does quick, thorough work. They are very knowledgeable and she appreciates that.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Wilmington, DE
Jeep Wrangler
Verified Customer
Brake Job
Called a week before and was told I could pick ANY day to get brakes for our Jeep Wrangler. Great customer service and vehicle was done well before our anticipated time.
Recommended
EM
ED M.
Wilmington, DE
Honda Civic Si
Verified Customer
Mark and Chris are the Best!
Good service as usual!
Recommended
Verified Customer
Wilmington, DE
Ford Fusion
Verified Customer
Quality and friendly service
It took a little more time than I would have hoped but service and communication were the usual high quality
Recommended
JC
JACK C.
Wilmington, DE
Buick LaCrosse
Verified Customer
Great service
The service included what I requested. Work was completed when promised and was done professionally.
Recommended
WP
WAYNE P.
Wilmington, DE
Nissan Rogue
Verified Customer
Exceeds expectations
Under promise and over deliver is the motto Ponte’s lives by!
Recommended
Jim P. from Ponte's Auto Care responded on 01/18/2019
Wayne, Thank you so much for the kind words!
JU
JOE U.
Wilmington, DE
Ford Fusion
Verified Customer
long time customer
Our Family completely trusts Ponte's with all our auto needs.
Recommended
EC
ED C.
Wilmington, DE
Lexus RX 400h
Verified Customer
Always outstanding service
As always, the staff and mechanics at Ponte's went the extra mile to make certain that my vehicle was ready for a long trip. Thanks, Guys!
Recommended
Jim P. from Ponte's Auto Care responded on 01/09/2019
Hi Ed,
it's a pleasure serving our clients. We will continue to improve our quailty of service. Thanks for the kind words. Jim & Crew.
JM
Jean M.
Wilmington, DE
Lexus RX 350
Verified Customer
Jean said they were very efficient, the price was right and they were very friendly. He said the service was terrific.
Recommended
This review was collected via phone interview by Customer Research Inc.
MN
Maryann N.
Wilmington, DE
Honda CR-V
Verified Customer
Maryann said she would not go to any other business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
ZB
Zach B.
Wilmington, DE
Nissan Altima
Verified Customer
Zach said the business does quick work at cheaper prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
RON M.
Wilmington, DE
Nissan Altima
Verified Customer
Excellent service, as usual !!!
This visit was for a routine oil change, tire rotation and safety check. As usual, the service was prompt, perfect, and exceptional. Mark and Chris (the face of Ponte's) were their usual professional selves! Guess this is why we continue to trust our vehicles with Jim and his crew (over 30+ years now)!
.... Ron and Mollie Makar
.... Ron and Mollie Makar
Recommended
Jim P. from Ponte's Auto Care responded on 12/31/2018
We thank you so much for instilling your trust in us and we will continue to provide our clients the quailty of service they expect.
Thank you again Ron & Mollie!
Thank you again Ron & Mollie!
EF
Edgar F.
Wilmington, DE
Chrysler 300
Verified Customer
Edgar said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
IM
ISABELL M.
Wilmington, DE
Toyota Sienna
Verified Customer
excellent
very good
Recommended
JC
JACK C.
Wilmington, DE
Chevrolet Silverado 1500
Verified Customer
Great work
Very thorough work on the truck and they stand behind what they do.
Recommended
Jim P. from Ponte's Auto Care responded on 12/20/2018
Jack,
Thanks for giving us the opportunity to service your Vehicles.
Happy Holidays from all of us at Ponte's.
RF
RONALD F.
Wilmington, DE
Honda Odyssey
Verified Customer
Efficient and caring.
As I said above, what I like about Ponte's is that everyone we deal with is considerate and efficient. You pull our old car together again, and since we're very attached to this 1997 Honda, we are really glad that you seem to love her as much as we do.
Recommended
Jim P. from Ponte's Auto Care responded on 12/21/2018
Ronald,
Thanks for the having confidence in us. Happy Holiday!
Jim Ponte & Staff
Thanks for the having confidence in us. Happy Holiday!
Jim Ponte & Staff
Verified Customer
Wilmington, DE
Honda Accord
Verified Customer
Great Service
Identified problem and repaired promptly
Recommended
EW
Edward W.
Wilmington, DE
Chevrolet Tahoe
Verified Customer
Edward said he was content with his service. Mark and Crystal had his vehicle in and out for service.
Recommended
This review was collected via phone interview by Customer Research Inc.