ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 7 days ago
CINDY J. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dedicated Staff!!!"
My visit was outstanding. They worked hard to figure out the issue and fixed it, or so we thought!!! Repairs were done that needed to be done but the car will be going back to see if we can pinpoint the bigger issue. Everyone there is great!!! I will not take my vehicle anywhere else but to Pontes!!!!!!
Vehicle: Honda Accord Cpe
Service Date: 02/13/2018
Review Created: 02/16/2018 02:50 AM
Dave S. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dave said the service was very good. The work was done on time. The employees explained his completed service.
Vehicle: BMW X3
Category: Service
Service Date: 02/13/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Jeff V. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said the business provided good service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 02/12/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Patricia K. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patricia said the business is very pleasant and efficient.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/06/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Mary M. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said the team was great. She would recommend this business for service.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 02/06/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Melvin W. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Melvin's wife. She said the experience with the business was very satisfactory. The people were very polite and nice.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/29/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
James R. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said he's used this business for many years and he will continue to do so.
Vehicle: GMC Envoy
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
PAUL M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communications"
Promptly and clearly communicates issues with vehicle. Repairs are spot on with quites.
Vehicle: Honda Accord
Service Date: 01/09/2018
Review Created: 01/20/2018 05:45 AM
Roger W. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said the facility has good service and he has confidence in the work they do.
Vehicle: Lexus RX 350
Category: Service
Service Date: 01/15/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
JEANETTE C. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
As always, service is excellent and timely. Whether a big job, or as was the case this time, a smaller job. Thanks much
Vehicle: Buick Century
Service Date: 01/02/2018
Review Created: 01/05/2018 08:52 PM
PETE S. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Great service and outstanding employees.
Vehicle: Toyota Highlander
Service Date: 12/29/2017
Review Created: 01/04/2018 02:54 AM
NATALIE B. on 12/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"knowledge about cars"
the staff is very professional. They take the time to look over your car and recommend what needs to be done to keep it running.
Vehicle: Toyota Sienna
Service Date: 12/28/2017
Review Created: 12/31/2017 05:26 AM
Cecilia K. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cecilia said she was happy with the service.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 12/18/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Judith F. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Judith said she would recommend this business for service.
Vehicle: Lexus RX 350
Category: Service
Service Date: 12/26/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
RICH W. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service "
Love this place. Have been a customer way back when they were also a gas station. Very trustworty.
Vehicle: Subaru Legacy
Service Date: 12/21/2017
Review Created: 12/26/2017 03:10 AM
Lyssa H. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lyssa said she has never had a problem with the facility.
Vehicle: Hyundai Accent
Category: Service
Service Date: 11/27/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Bridget J. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bridget said the business was very fairly priced. They weren't trying to cheat her out of money . She was satisfied with the service and plans to take her vehicle back.
Vehicle: Mercedes-Benz C280
Category: Service
Service Date: 11/17/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
PAUL M. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great communications. Delivers prompt service."
Ponte's communicates your car's issues clearly with quotes for repairs and time for completion. The repairs are completed in a timely fashion and ready for pick up as communicated.
Vehicle: Honda Accord
Service Date: 12/15/2017
Review Created: 12/22/2017 07:36 AM
RICH W. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'm one of those pain in the ass customers"
But, Pontes has never failed to respond to me with the utmost courtesy and professionalism, as well as being the best shop with great mechanics. This last visit was no exception.
Vehicle: Toyota Camry
Service Date: 12/19/2017
Review Created: 12/22/2017 02:47 AM
Evone W. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Evone said the service provided by this business was expensive. The staff were very nice, respectful and explained everything well.
Vehicle: Cadillac SRX
Category: Service
Service Date: 12/13/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 468 in total