Reviews
HM
Helena M.
Elkton, MD
Acura MDX
Verified
Helena said this business does a good job and they do not over charge.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
Donald W.
Avondale, PA
BMW X5
Verified
Donald said this business's staff is always courteous, responsive and cost-effective.
Recommended
This review was collected via phone interview by Customer Research Inc.
BZ
BONNIE Z.
Wilmington, DE
Buick Enclave
Verified
Suberb service..as always
Reliable service, knowledgeable mechanics, extremely accommodating. Well run organization.
Recommended
BD
Beverly D.
Wilmington, DE
Jeep Grand Cherokee
Verified
Beverly said they do excellent work.
Recommended
This review was collected via phone interview by Customer Research Inc.
RP
Rick P.
Newark, DE
Chrysler 200
Verified
Rick said he always gets great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TB
Tia B.
Wilmington, DE
GMC Acadia
Verified
Tia said the business did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Ted S.
Wilmington, DE
Honda Pilot
Verified
Ted said that everything went just fine at this business. He would recommend them.
Recommended
This review was collected via phone interview by Customer Research Inc.
SD
Shayna D.
Wilmington, DE
Nissan Rogue
Verified
Shayna said the staff is extremely friendly and she can trust them.
Recommended
This review was collected via phone interview by Customer Research Inc.
EW
Edward W.
Wilmington, DE
Chevrolet Tahoe
Verified
Edward said the staff are really good at their jobs. They are very polite and anxious to please.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Talleyville, DE
Toyota Sienna
Verified
Pontes Auto Care
Very nice and professional
Recommended
Jim P. from Ponte's Auto Care responded on 08/17/2018
MC, Thank you for the kind words.
KK
Kathy K.
Wilmington, DE
Jeep Grand Cherokee
Verified
Kathy said that she trusts the place.
Recommended
This review was collected via phone interview by Customer Research Inc.
KD
Kim D.
Wilmington, DE
Toyota Highlander
Verified
Kim said she likes the customer service and she trusts them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jim P. from Ponte's Auto Care responded on 08/17/2018
Kim, Thank you for putting your trust in us.
MM
Mary M.
Wilmington, DE
Honda Accord Sdn
Verified
Mary said the business had good customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jim P. from Ponte's Auto Care responded on 08/02/2018
Thanks Mary for the kind words!
LS
Lester S.
Wilmington, DE
Toyota Avalon
Verified
Lester said the staff is very honest, very thorough and he is happy with the results.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jim P. from Ponte's Auto Care responded on 08/02/2018
Lester, We appericate the kind words and thanks again!
TM
Theodore M.
Wilmington, DE
Lexus ES 300 Luxury Sport Sdn
Verified
Spoke with Jackie. She said the technicians are really good. They are very professional and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jim P. from Ponte's Auto Care responded on 07/25/2018
Hi Jackie,
Thank you so much for the kind words from all of us at Ponte's
MM
MARILYN M.
Wilmington, DE
Hyundai Elantra
Verified
typical visit....excellent!
Chris & Mark at the front desk do a great job. Always courteous. professional and explain what/why service was provided. Fair pricing. great service. Four stars!
Recommended
Jim P. from Ponte's Auto Care responded on 07/25/2018
Greetings Marilyn,
As a long time client we love hearing from you.
Thanks again!
BW
BOB W.
Wilmington, DE
Hyundai Santa Fe
Verified
our 2008 santa fe
Not done nailing the problem down completely yet. Have to drive a little more with the dye in the oil to pinpoint where the leak is for sure but I appreciate the thorough approach demonstrated the times we have used Ponte's.
Recommended
Jim P. from Ponte's Auto Care responded on 08/02/2018
Hi Bob, Thanks for the understanding with our approach to finding your oil leak as we have found this to be the best method for positive results.
BW
BOB W.
Wilmington, DE
Ford Focus
Verified
santa fe and ford
knowledgeable and thorough
Recommended
KR
KATHY R.
Wilmington, DE
Honda CR-V
Verified
Excellent effort in getting dealer to honor warranty!
Our certified pre-owned Honda needed drive train repairs but the dealer who sold us the car was dragging his feet. We had to delay a vacation/drive from the east coast to CO for over a week to get this straightened out and get the car repaired (by another Honda dealer). Mark and Chris at Ponte's were persistent in working through the details with Honda and making sure we got the car back when we needed it. Chris also provide great support at the start of the original trip when we started sensing that something was wrong with the car. He recommended steps to determine whether the car needed immediate attention. We followed his guidance and avoided a potentially dangerous failure at highway speeds!
Recommended
Jim P. from Ponte's Auto Care responded on 07/17/2018
Hi Kathy,
All of us at Ponte's Auto Care thank you for the kind words! Our gaol is to give our clients the best possible service.
FF
Francis F.
Wilmington, DE
Buick Century
Verified
Francis said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.