ReScore Reviews™ (51)

ReScore
Overall Rating 4.5882345/5Overall Rating 4.5882345/5Overall Rating 4.5882345/5Overall Rating 4.5882345/5rating 4.5882345
Original
Overall Rating 2.22/5Overall Rating 2.22/5rating 2.22rating 2.22rating 2.22
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Paul P. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service"
fast dianosis
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/20/2017 05:21 AM
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Michael J B., Service Manager at Porter Hyundai responded on 10/20/2017

Thank you very much!

Michael Bistline
302-453-6800 ext 3515
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and the person who helped me"
The service and the person who helped me.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/19/2017 02:19 PM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/20/2017

Thank you very much!

Michael Bistline
302-453-6800 ext 3515
Nicki M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Frifendly staff kept me informed of what was happening"
Nicki miglino
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 01:49 PM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/17/2017

Thank you very much!

Michael Bistline
302-453-6800 ext 3515
Ronnie S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Fast friendly service.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:25 AM
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Michael J B., Service Manager at Porter Hyundai responded on 10/17/2017

Thank you very much we appreciate your business!
Michael Bistline
302-453-6800 ext 3515

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service and polite"
Convenient and easy
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/17/2017 08:47 AM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/17/2017

Thank you very much!

Michael Bistline
302-453-6800 ext 3515
Paul V. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceeded expectations"
Brought my new car in for a replacement part - damaged steering column cover plate. Taken care of, cleaned and a loaner car provided. Nicely done.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 03:05 PM
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Michael J B., Service Manager at Porter Hyundai responded on 10/17/2017

Thank you very much for the five stars. We look forward to seeing you for your first service! Enjoy your santa fe!

Michael Bistline
302-453-6800 ext 3515
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No high pressure sales."
excellent servicing attitude
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/16/2017 07:33 AM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/16/2017

Thank you very much!

Michael Bistline
302-453-6800 ext 3515
Nicole P. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
Timely and good service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/15/2017 03:37 PM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/16/2017

Thank you very much!

Michael Bistline
302-453-6800 ext 3515
Debra S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional "
staff is efficient, courteous,respectful of your decisions
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:41 PM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/16/2017

Thank you very much!

Michael Bistline
302-453-6800 ext 3515
Jennifer V. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Serious attention and resolution of issues. Professional staff!"
Porter's Hyunda Service Center gives consistently good clearly explained service. Work is done in a timely manner. All employees focus professionally. Cost estimates are accurate. If anything else is found, it is explained clearly to the client do a decision can be made to go ahead, or hold off. This business respects its customers. With my many years of car service experience, I believe this is the best run service center I have ever encountered. I eould not ho elsewhere!
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 01:47 AM
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Michael J B., Service Manager at Porter Hyundai responded on 10/14/2017

Thank you very much for the outstanding review. We could not ask for any better compliment. We truly appreciate your business and thank you for choosing us. Repeat business is key to us. We try to give each customer the best experience we can and earn their repeat business. We look forward to serving you again and providing the top quality service you deserve!

Michael Bistline
302-453-6800 ext 3515
Holly D. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In And Out"
The service I received at Hyundai was excellent
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:12 PM
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Michael J B., Service Manager at Porter Hyundai responded on 10/13/2017

Thank you very much! Always glad to see a customer so pleased with their service! Thank you for choosing us and for your business. We are glad we could earn it!

Michael Bistline
302-453-6800 ext 3515
Thomas K. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"comprehensive car care for Hyundais, coupons help with pricing, and point program keeps people coming back to hyundai"
5
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 11:41 AM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/13/2017

Thank you very much! We appreciate your business and look forward to seeing again!

Michael Bistline
302-453-6800 ext 3515
Kathryn D. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just real nice people"
Excellent service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:41 AM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/13/2017

Thank you very much!

Michael Bistline
302-368-6300 ext 3515
Verified Customer on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and professional staff"
I feel confident bringing my accent here for routine maintenance and service. The staff is always friendly and professional. Whether I wait for service or use their shuttle, the status of my car is clearly communicated and the time to completion is usually accurate.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:16 AM
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Michael J B., Service Manager at Porter Hyundai responded on 10/13/2017

Thank you. We take a lot of pride in our customer service. I am glad your visit was so enjoyable. I would like to know what kept your experience from being a five star one. If you could please let me know I would greatly appreciate the feedback. You could email me at mbistline@porterauto.com or feel free to call me. Thank you!

Michael Bistline
302-453-6800 ext 3515
Alice C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recalls"
It wasn't the customer service rep. He did a great job of explanation. It was the work performed on my Hyundai. Check engine light came on as soon as I went home.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 10/13/2017 07:03 AM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/13/2017

Thank you very much!

Michael Bistline
302-368-6300 ext 3515
Lewis T. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 02:33 PM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/13/2017

Thank you very much!
Michael Bistline
302-368-6300 ext 3515

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable and Friendly Team"
The service team at Port Hyundai were friendly and knowledgeable when diagnosing the electrical issue with my vehicle. They completed the work in a timely manner as well.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/12/2017 02:32 PM
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Michael J B., Service Manager at Porter Hyundai responded on 10/13/2017

Thank you very much for the excellant feedback! We try and provide the best customer service and it's great to hear it shows! Thank you for choosing us and trusting us to service your vehicle. We look forward to seeing you again!

Michael Bistline
302-368-6300 ext 3515
Marie C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Great place
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:14 PM
C6446535d2e93a0f735c21c0d661ed04?s=28
Michael J B., Service Manager at Porter Hyundai responded on 10/12/2017

Thank you very much! We really appreciate your business!

Michael Bistline
302-368-6300 ext 3515
Margaret R. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 10:09 AM
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Michael J B., Service Manager at Porter Hyundai responded on 10/13/2017

Thank you and hopefully next time we can earn the fifth star!

Michael Bistline
302-368-6300 ext 3515
Justin B. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, professional, courteous"
I've had nothing but good experiences at Porter Hyundai service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 10:06 AM
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Michael J B., Service Manager at Porter Hyundai responded on 10/12/2017

Thank you very much! We are glad to hear you have always had good service. We look to keep it that way! Thank you for choosing us and we appreciate your business! We look forward to seeing you for your next service!

Michael Bistline
302-368-6300 ext 3515
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