Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(3,458 Reviews)

ReScore Reviews™ (181)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
96% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


LM
Lungile M.
Avondale, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021 Category: Service
Great customer service
Rachel provides exceptional customer service, I have no doubt she's giving the best
RH
RACHEL H. from Porter Hyundai responded on 07/29/2021

Thank you for the 5 star review!


KY
Kathleen Y.
Hockessin, DE
2018 Hyundai Sonata Hev
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021 Category: Service
Great Service, price and no problems with repairs.
See previous comments.
RH
RACHEL H. from Porter Hyundai responded on 07/29/2021

Thank you for the 5 star review!


RR
Reginald R.
Newark, DE
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021 Category: Service
Satisfied
Nothing to say!
RH
RACHEL H. from Porter Hyundai responded on 07/28/2021

Thank you for the 5 star review!


JS
James S.
Wilmington, DE
2011 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
Owner
Excellent service
RH
RACHEL H. from Porter Hyundai responded on 07/23/2021

Thank you for the 5 star review!


DH
David H.
West Grove, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
Service all around
You are asking to many of the same questions
RH
RACHEL H. from Porter Hyundai responded on 07/23/2021

Thank you for the 5 star review!


RS
Richard S.
Wilmington, DE
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
Efficient service
Good experience
MB
MICHAEL J B., Service Manager from Porter Hyundai responded on 07/23/2021

Thank you very much!

Michael Bistline
302-453-6800 ext 3515

Verified Customer
Kennett Square, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021 Category: Service
Good service center
Good service center
MICHAEL J B., Service Manager from Porter Hyundai responded on 07/23/2021

Thank you very much!

Michael Bistline
302-453-6800 ext 3515

Verified Customer
New Castle, DE
2008 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021 Category: Service
Routine Servise
rachel is great she explains the required service in plain english. service done quickly for a good price
RACHEL H. from Porter Hyundai responded on 07/19/2021

Thank you very much for the 5 stars!


JR
John R.
Newark, DE
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021 Category: Service
Friendly
Excellent service and friendly service
MB
MICHAEL J B., Service Manager from Porter Hyundai responded on 07/13/2021

Thank you very m uch for the 5 stars!

Michael Bistline
302-453-6800 ext 3515

Verified Customer
Newark, DE
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021 Category: Service
A Hyundai Dealer that cares
Issue was addressed as always and am very pleased with the outcome. A caring Management that wants to get it right ther first time and every time.

Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/09/2021 Category: Service
Ok
Ok
MICHAEL J B., Service Manager from Porter Hyundai responded on 07/13/2021

I am sorry your experience was not the 5 star type you deserve. I will be in touch.

Michael Bistline
302-453-6800 ext 3515
MICHAEL J B., Service Manager from Porter Hyundai responded on 07/13/2021

Thank you for taking my call and providing your feed back. Your feed back helps us improve. Thank you for giving us a chance to resolve your concern and make things right. We look forward to providing a better experience next time. We appreciate you coming back and giving us a second chance. We are sincere when we say we only want you to have a 5 star experience every time. Have a great night!

Michael Bistline
302-453-6800 ext 3515

Verified Customer
Newark, DE
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021 Category: Service
Great Service
Quick and professional
MICHAEL J B., Service Manager from Porter Hyundai responded on 07/09/2021

Thank you very much!

Michael Bistline
302-453-6800 ext 3515

TH
Thomas H.
Newark, DE
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021 Category: Service
In and out with quick satisfaction!
This visit went smoothly, quick, courteously and efficiently - what a convenience to be open July 4th!
MB
MICHAEL J B., Service Manager from Porter Hyundai responded on 07/09/2021

Thank you very much!

Michael Bistline
302-453-6800 ext 3515

Verified Customer
Bear, DE
2013 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021 Category: Service
Great Service
They take of you and provide the best solutions!
RACHEL H. from Porter Hyundai responded on 07/08/2021

Thank you for the 5 star reveiw!


MW
Michael W.
Wilmington, DE
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021 Category: Service
Porter Hyundai is Tops in Sales and Service!
I have been a client for years. I am very happy with the three vehicles our family has purchased at Porter Hyundai over the years. We have been very satisfied with their top notch service team, from the front desk folks at check-in to the folks doing the work in the garages. Thank you!
RH
RACHEL H. from Porter Hyundai responded on 07/07/2021

Thank you for the 5 star review!


Verified Customer
DE
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021 Category: Service
Professional and Timely
As usual staff is courteous and professional. Maintenance was performed in a reasonable time.
RACHEL H. from Porter Hyundai responded on 07/07/2021

Thank you for the 5 star review!