ReScore Reviews™ (21)

ReScore
Overall Rating 3.6190486/5Overall Rating 3.6190486/5Overall Rating 3.6190486/5rating 3.6190486rating 3.6190486
Original
Overall Rating 2.0952381/5Overall Rating 2.0952381/5rating 2.0952381rating 2.0952381rating 2.0952381
91% Would Recommend
100% Business Response
Latest Review about 17 hours ago
Verified Customer on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied "
Dropped my car off on Saturday for service. The employee checking everyone in was by herself because someone was sick but did a great job getting to everyone in a timely matter even though it was really busy. Service was done early and they even washed my car which I appreciate.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/16/2017 07:23 AM
Eileen R. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent customer service"
Noe helped me with my vehicle's service need, with great professional and friendly service! Thanks!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/14/2017 01:29 PM
KYLE C. at Poway Hyundai responded on 12/14/2017

Thank you so much for the nice review. We appreciate the kind words and personal recognition for one of our staff members.

Verified Customer on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 06:18 PM
KYLE C. at Poway Hyundai responded on 12/14/2017

Thank you so much for taking the time to review your experience with us.

Verified Customer on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Safety Recall Service"
Went in for a safety recall service. Service went smoothly and in a timely manner.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/09/2017
Service Type: Repair
Review Created: 12/12/2017 10:16 AM
KYLE C. at Poway Hyundai responded on 12/12/2017

Thank you so much for taking the time to review your experience with us. We appreciate the positive feedback.

Verified Customer on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Best Hyundai service dealer. Everything was handled promptly, professionally, and in a kindly manner.

I drive out of my way for this dealership to get serviced. It's well worth the extra mileage.

Noe Garcia provide excellent service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/12/2017 10:14 AM
KYLE C. at Poway Hyundai responded on 12/12/2017

Thank you so much for taking the time to review your experience with us. We appreciate the positive feedback.

Bharat M. on 12/12/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/09/2017
Service Type: Repair
Review Created: 12/12/2017 09:51 AM
KYLE C. at Poway Hyundai responded on 12/12/2017

Thank you so much for taking the time to review your experience with us.

Elizabeth S. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Service"
The service was to replace the electric plug cover that fell off while driving. My service provider ensured that I was in and out, in the time that I needed when he scheduled the appointment he also scheduled it for any necessary updates and recalls. I was in and out in time. Noe Garcia my service advisor was great as always as was everyone in the service department.
Vehicle: 2017 Hyundai Sonata Plu
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/11/2017 02:07 PM
KYLE C. at Poway Hyundai responded on 12/11/2017

Thank you so much for taking the time to review your experience with us. We appreciate you complementing one of our staff members on the service he provided. Thank you again for choosing us to service your Sonata.

Benjamin A. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick turnaround from turning in the car to getting the car."
Erik did a great job; was timely and professional. Also deducted $5 from total bill after I told him I had trouble getting the $5 rebate from my previous oil change.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/10/2017 03:50 PM
KYLE C. at Poway Hyundai responded on 12/11/2017

Thank you so much for taking the time to review your experience with us. We appreciate the detailed feedback.

Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
They were very accommodating to my needs.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 07:10 PM
KYLE C. at Poway Hyundai responded on 12/11/2017

Thank you so much for taking the time to review your experience  with us. We appreciate the kind words.

Mar Nunilon C. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are polite area so clean and organized "
I give poway Hyundai 5
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 06:03 PM
KYLE C. at Poway Hyundai responded on 12/11/2017

Thank you so much for taking the time to review your experience with us. We appreciate the kind words.

Brittany B. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
I drive 30 minuets to the Poway dealership because of the extremely great service I receive every time I come in. Very friendly staff. I’m always in and out. I love the email they send when your car is complete, I often walk to the shops around and the email lets me know when it’s done along with a phone call.
Amazing service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/08/2017 04:36 PM
KYLE C. at Poway Hyundai responded on 12/11/2017

Thank you so much for taking the time to review your experience with us. We appreciate the kind words. From everyone here at Poway Hyundai thank you for being a loyal customer.

Steven S. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and honest service"
Very honest and very straightforward with all my service need. Work was done in a very timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 12:40 PM
KYLE C. at Poway Hyundai responded on 12/08/2017

Thank you so much for taking the time to review your experience with us. We appreciate the positive feedback.

Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Noe"
Noe was very helpful.

Thank You
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 10:55 AM
KYLE C. at Poway Hyundai responded on 12/08/2017

Thank you so much for taking the time to review your experience with us.

Joe H. on 12/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great job"
I brought my 2012 Sonata in for service and even though it was 3600 miles out of warranty they were able to fix it as a good faith gesture. This saved me $375 that I was willing to spend. So with the savings I good some additional services that I was putting of till I could gather the funds. Noe the service writer was very friendly and
while talking with him face to face he made sure I was the number one priority and putting callers on hold. Great job.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 06:30 AM
KYLE C. at Poway Hyundai responded on 12/08/2017

Thank you so much for taking the time to leave detailed information regarding your service experience. We appreciate the positive feedback.

Edward Kwok D. on 12/08/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and Out on Time"
Car was returned on time agreed for oil change, tire rotation, and check,
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/08/2017 05:18 AM
KYLE C. at Poway Hyundai responded on 12/08/2017

Thank you so much for taking the time to review your experience with us.

Verified Customer on 12/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai Sonata "
Ok service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 12:06 PM
KYLE C. at Poway Hyundai responded on 12/07/2017

Thank you so much for taking time to review your experience with us.

Robin G. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!!!"
Best car service in San Diego! They're Honest and reasonably priced. My car always looks clean when leaving there too.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/06/2017 01:12 PM
KYLE C. at Poway Hyundai responded on 12/06/2017

Thank you so much for taking the time to review your experience with us. We appreciate the kind words.

Palma J. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My first trip to Poway Hyundai"
Since I moved to North County I changed where I take my car for service. I was very pleased with the staff and the process.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 09:41 AM
KYLE C. at Poway Hyundai responded on 12/06/2017

Thank you so much for taking the time to review your experience with us.

Catia K. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service is great!"
Fast and great service!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 07:05 PM
KYLE C. at Poway Hyundai responded on 12/06/2017

Thank you for the nice review. We look forward to seeing you back for regular scheduled maintenance.

Verified Customer on 12/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
Done
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/04/2017 02:09 PM
KYLE C. at Poway Hyundai responded on 12/05/2017

Thank you so much for taking the time to review your experience with us.

Displaying Review 1 - 20 of 905 in total