Preston Hyundai of Sharon


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

312 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
100% Business Response
Latest Review 2 days ago
Richard T. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service is great/"
I've had general motors products for many years. They don't hold a candle to Hyundai and Preston.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 11:44 AM
Ethel P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt Service"
I have always been provided with superior service. I am appreciative of the shuttle service to work. Thank you.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:33 PM
Verified Customer on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"no"
no
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/15/2017 05:29 AM
William K. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Friendly Staff"
Great Service From People with Know How!!!!!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 11:11 AM
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable! "
I can always count on them to schedule appointments in a timely manner convenient to my schedule. Service is friendly by all staff, the waiting area is comfy and clean, and it's easy to access free WiFi. And did I memtion my car receives excellent service, and staff explains what was performed and answers my questions. Thank you!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 05:27 PM
Blair S. at Preston Hyundai of Sharon responded on 10/13/2017

Thank you for the great score and feedback.

LUWAYNE A. on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fine"
I have no complaints about the service, or the free rental. But I have serious concerns about replacing the steering column in a brand new car. It's a bit unsettling.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/07/2017 02:59 PM
Blair S. at Preston Hyundai of Sharon responded on 10/11/2017

Thank you for the good score.

Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied "
Satisfied
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/07/2017 04:46 AM
Blair S. at Preston Hyundai of Sharon responded on 10/11/2017

Thank you for the great score.

Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Blair turned a negative visit into a positive one. Thanks Blair!
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/06/2017 01:39 AM
Blair S. at Preston Hyundai of Sharon responded on 10/11/2017

Thank you for the great score.

Michael A. on 10/04/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Please see previous comment"
Please see previous comment
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/04/2017 11:25 AM
Blair S. at Preston Hyundai of Sharon responded on 10/04/2017

I was the one that check you . I am sorry for the mix. our driver was suppose to pick you up and bring you up. i think what happened is your husban stopped up and paid ahead of time. and the paper work got filed . I will be reaching out to you 

Verified Customer on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"waiting for completion of service"
They perform the service while you wait or shuttle you to work if needed
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 10/02/2017 07:30 AM
Mary H. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Matt Carbone and staff. Treatment is fantastic "
Great place to buy a car and get your service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/23/2017 04:49 PM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

Thank you for the great score.

Janice M. on 09/23/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"read my comments"
read my comments
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 08:40 AM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

I am sorry about what happened during your visit i have left a message for you and would like to hear from you so we can better our selves  and serve you 

David R. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous and professional "
Great experience with the service department. Fast and friendly service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 12:05 PM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

Thank you for the great score.

Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfactory"
My only complaint is they didn't have my phone number in the computer which is the phone number they've been contacting me from for the last 3 years
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 06:02 PM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

Thank you for the good score .

Sandra M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Brian Sweet was extra nice. I use a walker and he made sure I got to the waiting area and back.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/20/2017 09:00 PM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

Thank you for the great score .

Adam G. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience, child play area, excellent customer service, got my car serviced quickly"
Convenience, child play area, excellent customer service, got my car serviced quickly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:34 PM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

Thank you for the great score.

WAYNE J. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
did what I asked to be done in a timely manner. Representatives were nice and responsive
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:40 AM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

Thank you for the great score.

Joan F. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Everyone was nice and professional
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 04:40 PM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

Thank you for the great score.

Edward B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly atmosphere every time. "
Never having to wait. You have a schedule appointment and they take you rite in and done on reasonable time. They even wash your vehicle for you. Great service. Thank you Preston motors.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:26 AM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

Thanks for the great score.

Glenn M. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Fast service, easy communication with service personnel and a comfortable waiting area.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/17/2017 05:30 PM
Blair S. at Preston Hyundai of Sharon responded on 09/25/2017

Thanks for the great score.

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