Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2133 Reviews

ReScore Reviews™ (56)

ReScore
Overall Rating 4.464285/5Overall Rating 4.464285/5Overall Rating 4.464285/5Overall Rating 4.464285/5rating 4.464285
Original
Overall Rating 2.19643/5Overall Rating 2.19643/5rating 2.19643rating 2.19643rating 2.19643
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


RS
Rose S.
Salem, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Friendly Service
Service is always delivered as promised. Pricing is fair, and the service person (Jack) are very accommodating explaining what had to be done.

JP
John P.
Revere, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Excellent customer service
Excellent service department. Staff is efficient and have a great attitude. If you are waiting for the car they get you out as soon as possible. Comfortable waiting area.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/18/2019

John, Thank you very much for your feedback. We look forward to seeing you again!

Reggie Miller
Service Manager
Pride Hyundai of Lynn

MZ
Mary Z.
Revere, MA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Excellent service
Excellent service
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/16/2019

Thank you for taking your time to return the survey

Reggie Miller
Service Manager
Pride Hyundai of Lynn

JQ
James Q.
Swampscott, MA
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service
Service agent was friendly and prompt.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/16/2019

Thank you for taking the time to return the survey

Reggie Miller
Service Manager
Pride Hyundai of Lynn

JV
James V.
Beverly, MA
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Satisfied customer
As always great service, fast repairs, cost meets estimate, helpful staff all around
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/15/2019

Thank you for taking the time to return the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

VL
Valentina L.
Beverly, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Professionalism
Best place, good people, professional, fast and good quality
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/15/2019

Thank you for taking the time to return the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

GF
Gary F.
Beverly, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Outstanding Service
The service department is very efficient. They go over your entire vehicle and let you know if something needs to be taken care of. Very friendly and professional.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/14/2019

Thank you for taking the time to return the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

JR
Jennifer R.
Lynn, MA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Friendly and Quick
I can't remember the gentleman's name that helped me out, but he was friendly and informative regarding my repair.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/13/2019

Jennifer, Thank you very much for your feedback. We look forward to seeing you again!

Reggie Miller
Service Manager
Pride Hyundai of Lynn

EM
Edward M.
Melrose, MA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/11/2019 Category: Service
Edward
Not fixed on first visit
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/12/2019

Sorry we did not meet your expectations on your last visit, we will reach out to you soon.

Reggie Miller
Service Manager
Pride Hyundai of Lynn

PA
Philip A.
Malden, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Service
Down to Earth talk, extremely informative and helpful with making repair decisions.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/11/2019

Thank you for taking the time to return the survey

Reggie Miller
Service Manager
Pride Hyundai of Lynn

GD
Gerald D.
Salem, MA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
wonderful service
next day appointment and very satisfied with result,
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/09/2019

Gerald, Thank you very much for your feedback. We look forward to seeing you again!

Reggie Miller
Service Manager
Pride Hyundai of Lynn

SM
Scarlett M.
Boston, MA
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
It has the body parts my car needs.
I like to be treated with respect and the staff knows how to treat their loyal customers. And my car at pride Hyundai is taking care with care.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/08/2019

Scarlett, Thank you very much for your feedback. We look forward to seeing you again!

Reggie Miller
Service Manager
Pride Hyundai of Lynn

JR
John R.
Revere, MA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Great service
The Service Advisor Joaquín Luciano is the best person, he cares about providing excellent service.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/09/2019

John, Thank you very much for your feedback. We look forward to seeing you again!

Reggie Miller
Service Manager
Pride Hyundai of Lynn

Verified Customer
Chelsea, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Speedy service
I called in the morning about a service issue. They got me in that same morning. They diagnosed the problem and fixed it in just an hour! Great service.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/08/2019

Charol, Thank you very much for your feedback. We look forward to seeing you again!

Reggie Miller
Service Manager
Pride Hyundai of Lynn

JH
John H.
Boston, MA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Service
Service was performed quickly, and costs were communicated prior to the start of work. Excellent service experience.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/08/2019

John, Thank you very much for your feedback. We look forward to seeing you again!

Reggie Miller
Service Manager
Pride Hyundai of Lynn

LF
Lahoucine F.
Winthrop, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Outstanding service
Before I get out my car DAVE he was standing by the door has big smile 😃 on his face and welcome me to Hyundai dealer on Lynnway.
After he ask me what service they can provide on my car 🚙 I sign the paperwork he get my cellphone number he can call me when it’s done.
After 45 minutes DAVE call me all set with .
I Was happy with the service DAVE and how he handled all the customers thank you DAVE.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/08/2019

Thank you very much for your feedback. We look forward to seeing you again!

Reggie Miller
Service Manager
Pride Hyundai of Lynn

Verified Customer
Revere, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Excelent service
I just to say thank you so much Hyundai family.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/06/2019

Thank you for taking the time to return the survey,we are always happy when our customers are happy 

Reggie Miller
Service Manager
Pride Hyundai of Lynn

HC
Henry C.
Saugus, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
outstanding service department
Outstanding Service was in and out in 1/2 hour
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/06/2019

Thank you for taking your time to return the survey 

Reggie Miller
Service Manager
Pride Hyundai of Lynn

DK
Deborah K.
Lynn, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Standard oil change & recall
Always a pleasure
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/06/2019

Thank you for taking the time to fill out the survey and your kind words

Reggie Miller
Service Manager
Pride Hyundai of Lynn

Verified Customer
Lynn, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2019 Category: Service
Service was average.
Service side is far superior to sales side.
MAURICE M., Service Manager from Pride Hyundai of Lynn responded on 03/03/2019

Thank you for taking the time to return the survey 

Reggie Miller
Service Manager
Pride Hyundai of Lynn