ReScore Reviews™ (5)

ReScore
Overall Rating 3.799998/5Overall Rating 3.799998/5Overall Rating 3.799998/5rating 3.799998rating 3.799998
Original
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
96% Would Recommend
100% Business Response
Latest Review about 15 hours ago
David M. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service!!"
Chandler,Mark and Brandy are the best!!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 02:22 PM
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"In and out quick!!"
Very happy with Hundai service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 04:35 PM
Nancy B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, quick to respond, flexible re: fitting you in at the last minute when feasible, wash the car afterward!"
I highly recommend Prime Hyundai. Great customer service...in a timely manner.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:44 AM
Chandler C., Service Manager at Prime Hyundai responded on 10/17/2017

Thank you so much for your review. I appreciate the kind words, and I'm so glad we were able to get you in and that you were happy with your service experience. Thanks again!! :)

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Harold S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch!"
As always, the staff of the service department are so accommodating, friendly and supportive. I bought my Elantra in 2009 and have gone here for all service and will continue to.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:14 PM
Chandler C., Service Manager at Prime Hyundai responded on 10/17/2017

Thank you so much for your review. I appreciate your kind words, and your loyal business. I'm glad you were taken good care of, and we look forward to continuing this tradition in the years to come. Thanks again!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

John B. on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No hassle experience "
Waiting for me to arrive. Already aware of my needs. Performed service while I waited in less time than I was told. Pleasant experience.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/15/2017 05:50 AM
Chandler C., Service Manager at Prime Hyundai responded on 10/16/2017

Thank you for your feedback! I'm so glad to hear that you were happy with your service experience, and that we were able to complete it in a timely manner. We look forward to giving you a five-star experience next time. :)

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Surprised"
I was expecting a hefty bill, but was pleasantly surprised when they told me it was covered under the warranty. My vehicle is seven years old and it came as a surprise.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 05:39 PM
Chandler C., Service Manager at Prime Hyundai responded on 10/16/2017

Thank you so much for your review. I'm glad we were able to take care of the repairs to your vehicle at no cost to you. Thank you Hyundai!! We appreciate your feedback, and your business.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Therese H. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"We love the brand."
Overall a great place to do business.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 10:19 AM
Chandler C., Service Manager at Prime Hyundai responded on 10/11/2017

Thank you for your feedback! I'm so glad to hear that you were happy with your service experience, and with your vehicle. We look forward to giving you a five-star experience next time. :)

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Marc T. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Changes"
Everything was fine, wish the prices were cheaper.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:09 AM
Chandler C., Service Manager at Prime Hyundai responded on 10/10/2017

Thank you so much for your review. We appreciate the feedback and are always looking to stay competitive in our market. Also, don't forget to check out our website for service specials next time you visit! Thanks again, we appreciate your business.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

STEVEN M. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the service is great and all employees are wonderful ,they make you feel comfortable not nervous "
great service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/09/2017 03:44 PM
Chandler C., Service Manager at Prime Hyundai responded on 10/10/2017

Thanks for the review, we appreciate it!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Veronica R. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very comfortable waiting room."
The service was great! The extra treat left in the car was so nice. What a great lunch!!! Thank you.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 02:58 PM
Chandler C., Service Manager at Prime Hyundai responded on 10/10/2017

You are so welcome, and thank you for your feedback. I'm glad you enjoyed the treat! We appreciate your business :)

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Ellen M. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful and timely "
Very available for questions and concerns. Convenient on my way to work.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/05/2017 09:16 PM
Chandler C., Service Manager at Prime Hyundai responded on 10/06/2017

Thank you for your review. We appreciate the feedback, and your business!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Laurette B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was treated with professionalism and always with upmost courtesy."
I was treated with professionalism and always with upmost courtesy.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/04/2017 01:35 PM
Chandler C., Service Manager at Prime Hyundai responded on 10/05/2017

Thank you for your feedback. I'm glad you were happy with your service experience. I hope we can continue that tradition through your future visits. Thank you for your business!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Claire M. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
They don't make you wait, they take you right away. They are polite and friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/04/2017 11:18 AM
Chandler C., Service Manager at Prime Hyundai responded on 10/04/2017

Thank you so much for the review. We appreciate the kind words, and your business! :)

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Win C. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good services "
Very efficient
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/02/2017 10:35 AM
Chandler C., Service Manager at Prime Hyundai responded on 10/02/2017

Thanks for the review! We appreciate the feedback, and your business.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Thomas N. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Part of Solution"
you are part of the solution with options to fix any issues by being given a review of challenges
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/01/2017 04:19 AM
Chandler C., Service Manager at Prime Hyundai responded on 10/02/2017

Thank you so much for the review! I'm glad you were happy with your service experience, and that we were able to get you in and out in a timely manner. We appreciate the kind words, thanks again!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975
Verified Customer on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
quick and easy .confident in their work
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 09/29/2017 01:46 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/29/2017

Thank you for the review, we appreciate the kind words!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Jonni P. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close by, quick & friendly"
Close by, quick & friendly
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/29/2017 12:50 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/29/2017

Thank you so much for the review! We appreciate your continued business :)

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Verified Customer on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Repairs"
Inviting people and quick service. Thank you!
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 09/29/2017 04:52 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/29/2017

Thanks for the review. We appreciate the kind words, and your business!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Taylor A. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly"
They fixed 3 problems in less than an hour and gave me a car wash for free.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 09/28/2017 10:23 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/28/2017

Thank you so much for the review! I'm glad you were happy with your service experience, and that we were able to get you in and out in a timely manner. Thanks again! :)

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

ROBERT L. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"near my home"
excellent A+++
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 09/28/2017 03:38 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/28/2017

Thank you so much for the kind words! We appreciate the feedback, and your business.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

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