Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1688 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.7804873/5Overall Rating 4.7804873/5Overall Rating 4.7804873/5Overall Rating 4.7804873/5rating 4.7804873
Original
Overall Rating 2.17073/5Overall Rating 2.17073/5rating 2.17073rating 2.17073rating 2.17073
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


RM
Robert M.
Quincy, MA
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Good service
Friendly people
JOHN G A., Service Director from Prime Hyundai South responded on 12/15/2018

Robert, Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

EH
Edward H.
Cohasset, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Steady Satisfaction
As always I get what I expect. The best service and customer care. Enough said.
JOHN G A., Service Director from Prime Hyundai South responded on 12/14/2018

Edward,Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

RZ
Remylina Z.
Braintree, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great service, as always !
I came in with no appointment due to car having issues starting (it’s a brand new car!) and Sam was able to service my car issues same day given it was a busy morning for them. Overall, it was great - they addressed the issue and fixed it same day !
JOHN G A., Service Director from Prime Hyundai South responded on 12/14/2018

Remylina, Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

JP
Joseph P.
Chestnut Hill, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
I really like the service
It was the usual quality service appointment.
I feel it would be better if you did the inspection right away; the assistant came to me after an hour and said there was another process that they recommended, but by that time, I could not wait another 2 hours, so I had to put it off. Just a suggestion...
JOHN G A., Service Director from Prime Hyundai South responded on 12/14/2018

Mr. Parker, Thank you very much for your feedback. I would like to to let you know I have brought your suggestion to Sam's attention. We look foreward to seeing you again !

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

KR
Kenia R.
Forestdale, MA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Great service
Great people, great service!
JOHN G A., Service Director from Prime Hyundai South responded on 12/11/2018

Kenia, Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

JG
John G.
Weymouth, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Good service, short wait
The service was performed as requested in a timely manner.
JOHN G A., Service Director from Prime Hyundai South responded on 12/10/2018

John, Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

SY
Shi Y.
Weymouth, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Thanks
Great services, courteous employees and comfortable waiting room. Thanks so much.
JOHN G A., Service Director from Prime Hyundai South responded on 12/07/2018

Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

KD
Kathryn D.
Abington, MA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Excellent service
Excellent
JOHN G A., Service Director from Prime Hyundai South responded on 12/07/2018

Kathryn, Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

FB
Frank B.
Hingham, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Really positive customer service experience
I had an unexpected, very expensive repair being done and my service technician did all that he could do to make sure that he minimized the impact on my life. He got me in to a complimentary loaner and kept constant contact on the progress on my vehicle.
JOHN G A., Service Director from Prime Hyundai South responded on 12/07/2018

Frank, Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

JC
Joanne C.
Quincy, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Great Company
Very easy dealership to do business with. Just had our first visit to the service department. All went well and on time. Highly recommend this dealership.
JOHN G A., Service Director from Prime Hyundai South responded on 12/07/2018

Joanne, Thyank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

Verified Customer
Quincy, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Outstanding Service
Michael and the staff were very professional and provided outstanding service as usual.
JOHN G A., Service Director from Prime Hyundai South responded on 12/05/2018

Gail, Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

Verified Customer
Pembroke, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great service!
Service Dept is amazing!
JOHN G A., Service Director from Prime Hyundai South responded on 12/04/2018

David, Thank you very much for your feedback. We look forewad to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

Verified Customer
Jamaica Plain, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
My experience
I loved my experience this past weekend at Hyundai in Rockland. Everyone was very welcoming and I am so happy with my new car!
JOHN G A., Service Director from Prime Hyundai South responded on 12/04/2018

Sara, Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

Verified Customer
Whitman, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Great Service
Great service and customer service every time I bring the car in for service.
JOHN G A., Service Director from Prime Hyundai South responded on 12/03/2018

Thank you very much for your feedback. We look forward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

Verified Customer
Hingham, MA
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Mike Mitchell did a great job
Mike was a true professional.
JOHN G A., Service Director from Prime Hyundai South responded on 12/03/2018

Coley, Thank you very much for your feedback. We look foreward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

RM
Rachel M.
Middleborough, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Above and Beyond
From the moment I stepped into the facility, I was met with exceptional service, pleasant employees, and a warm environment. Prompt service, friendliness, and a car wash to boot will certainly bring me back in!

DL
David L.
Braintree, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Check up
Did a great job even washed my car
JOHN G A., Service Director from Prime Hyundai South responded on 12/01/2018

David, Thank you very much for your feedback.We look forward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

DW
Darlene W.
Dorchestr Ctr, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Excellemt
Very helpful and friendly
JOHN G A., Service Director from Prime Hyundai South responded on 12/01/2018

Darlene, Thank you very much for your feedback. We look forward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

DS
Deborah S.
Quincy, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Great customer service
Great customer service and comfortable waiting area
JOHN G A., Service Director from Prime Hyundai South responded on 12/01/2018

Deborah, Thank you very much for your feedback. We look forward to seeing you again!

John Aldinger
Service Director
Prime Hyundai South
857-403-4024

JC
JBS C.
East Sandwich, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Fast, complete and professional
Jeanine is great. I forgot to use my coupon last oil change and when I called I was told I could use it next service. Very friendly, no waiting and done in no time.