Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1504 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.7428571/5Overall Rating 4.7428571/5Overall Rating 4.7428571/5Overall Rating 4.7428571/5rating 4.7428571
Original
Overall Rating 2.31429/5Overall Rating 2.31429/5rating 2.31429rating 2.31429rating 2.31429
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Boston, MA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Oil Change
My appointment time was kept, car was ready when they said it was.

SS
Stephen S.
Quincy, MA
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Steve S.
The service center was quick and efficient. The new drive in service reception area is innovative and in tune with customer needs.
JAMES D., Service Manager from Prime Hyundai South responded on 08/12/2018

Hi Steve 
Thank you for the 5 star review 

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

DS
David S.
Dighton, MA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Friendly, knowledgable staff
I recently had service done at Pride Hyundai South and bought my third car while I was there. The service was excellent and timely. My whole family drives cars from this Dealer because the sales and service employees are incredible kind and knowledgeable.
Holly Shea
JAMES D., Service Manager from Prime Hyundai South responded on 08/11/2018

Hi Holly,

Thank you for those kind words

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

Verified Customer
Quincy, MA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Outstanding Service
Michael Mitchell and the entire service staff always provide outstanding service.
JAMES D., Service Manager from Prime Hyundai South responded on 08/10/2018

Hi,
Thank you for the 5 star review.

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

Verified Customer
Norwell, MA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Above excellent
I love Prime Hyundai...Sam was terrific in recognizing our problem and arranging it to be fixed...Mike, our valet driver, was courteous and on time just as he promised....wish all companies were as good as Prime Hyundai....
JAMES D., Service Manager from Prime Hyundai South responded on 08/08/2018

Hi
Thank you for those kind words

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024


HA
Helen A.
Avon, MA
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Helpful going beyond
Jamie was helpful in listening to my concerns of a previous visit. He went beyond my expections With a resolve.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/08/2018 Category: Service
Yes
Blank
JAMES D., Service Manager from Prime Hyundai South responded on 08/08/2018

Hi Helen,

Could you please call me when you have a minute. i would like to talk about you visit

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

Verified Customer
Braintree, MA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Prime South Service
Courteous, knowledgeable, excellent service
JAMES D., Service Manager from Prime Hyundai South responded on 08/07/2018

Hi
Thank you for those kind words

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

DB
Donna B.
Braintree, MA
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Great service
Online appt - met expectations
JAMES D., Service Manager from Prime Hyundai South responded on 08/06/2018

Hi Donna,
Thank you for reviewing our service department. We appreciate it. 

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

Verified Customer
Pembroke, MA
2007 Hyundai Accent
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/03/2018 Category: Service
***
***
JAMES D., Service Manager from Prime Hyundai South responded on 08/03/2018

Hi 
Could  you  please give me a call when you have a minute so we can talk about you visit. 

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

Verified Customer
Weymouth, MA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Quality, convenience, clean service center, friendly.
Ease of appointment, service excellent, very satisfied. A relative mentioned he liked the style and size of my Santa Fe SUV.
JAMES D., Service Manager from Prime Hyundai South responded on 08/03/2018

Hi,
Thank you for the 5 star review

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024


JA
Jenny A.
Cambridge, MA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Wonderful Place to bring your car to get fix
Everyone, there are very friendly and helpful.
JAMES D., Service Manager from Prime Hyundai South responded on 08/03/2018

Hi Jenny,

Than you for those kind words

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

RM
Ruth M.
Milton, MA
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Great experience
Great employees fair pricing on repairs
JAMES D., Service Manager from Prime Hyundai South responded on 08/03/2018

Hi Ruth,

Thank you for the 5 star review

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

Verified Customer
Norwell, MA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Consistency
These folks are very consistent in providing quality service. It has to be a core value it is done so well
JAMES D., Service Manager from Prime Hyundai South responded on 08/01/2018

Hi  
Thank you for those kind words. 

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

Verified Customer
Norwell, MA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
.
.
JAMES D., Service Manager from Prime Hyundai South responded on 08/01/2018

Hi,
Thank you for reviewing our service department 

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

Verified Customer
Quincy, MA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Great experience
Booked ahead and great experience as always
JAMES D., Service Manager from Prime Hyundai South responded on 07/31/2018

Hi 
Thank you. For the review 

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

AD
Ashley D.
Rockland, MA
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Oil change
Always amazing
JAMES D., Service Manager from Prime Hyundai South responded on 07/30/2018

Hi Ashley,
Thank you for the 5 star review

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024


JC
John C.
Naples, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Fast and efficient
Would recommend
JAMES D., Service Manager from Prime Hyundai South responded on 07/30/2018

Hi John,
Thank you for the review

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024


MR
Marie R.
Marshfield, MA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Always friendly and courteous most importantly knowledgeable.
I have dealt with service at other dealers over the years and have always found they are great until you actually buy the vehicle and then not so much. The level of service and respect drops considerably. This is not the case with Hyundai. The service department is just wonderful.
JAMES D., Service Manager from Prime Hyundai South responded on 07/27/2018

Hi Marie
Thank you for those kind words. 

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024

Verified Customer
Brant Rock, MA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Great experience
I bought my 2018 Tucson at a different dealership but brought it here for service as it was close to my work. Everyone was very helpful. They even washed and vacuumed my car. Will be going back.
JAMES D., Service Manager from Prime Hyundai South responded on 07/27/2018

Hi
Thank you for the 5 star review

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024


SJ
Sylvia J.
Mattapan, MA
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
They are efficient,courteous and professional
5
JAMES D., Service Manager from Prime Hyundai South responded on 07/27/2018

Hi Sylvia,
‘Thank you. 

Jamie Devasto
Service Manager
Prime Hyundai
857-403-4024