Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

269 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


MA
Marsha A.
Kentwood, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016
Honda oil change
Always receive great work and very friendly associates.

SJ
Steve J.
Byron Center, MI
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Spoke with Steve's wife. She said the vehicle is running really well but they didn't get an itemized bill. They told him what they did but he likes to see it in writing.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Allen Park, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2016
convenient
Honest, good work
Thanks guys!!!

BV
Brian V.
Hudsonville, MI
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
Brian said he has been to this facility numerous times and he has a good relationship with them. They are trustworthy people.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016 Category: Service
Dick said everything was great and he will come back for service.
This review was collected via phone interview by Customer Research Inc.

AF
Allan F.
Byron Center, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2016
Reliability and honest
Best in class

RZ
Randy Z.
Wyoming, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2016
Great Service
Great Service and Great Customer Service. Always recommend to fellow people and friends.

DS
Dave S.
Hudsonville, MI
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2016
Great !!
Always efficient, honest and great repairs in a timely fashion!! Very affordable for such personal service. Thank you!!

JD
John D.
Byron Center, MI
Pontiac Montana SV6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2016
Accuracy is the key
The new ignition switch cured the problem of the motor killing.
The new brakes in the front are smooth as can be. Thank you guys.

LH
Lori H.
Hudsonville, MI
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2016
Honesty
Mike is an honest business man. Didn't sell me something I didn't need even though I asked. I will recommend and continue to give them my business.

SS
Scott S.
Kentwood, MI
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2016
honesty and friendly
I have recommended to several friends and most of my family uses pro auto

RB
Ryan B.
Grand Rapids, MI
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2016
Service
Mike was awesome!

DT
David T.
Byron Center, MI
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016
Good work.
Dependable quality of workmanship.

MR
Melinda R.
Grand Rapids, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016
Personal care and experience
Proven record of great service and a can-do approach --I highly recommend Pro Auto!

MP
Mike P.
Grandville, MI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016 Category: Service
Mike said both the service and communication were great. All his vehicle problems where solved after his experience with them.
This review was collected via phone interview by Customer Research Inc.

LD
Lucille D.
Grand Rapids, MI
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016 Category: Service
Lucille said the business is very good and she was taken care of very respectfully. She felt very comfortable and satisfied with her service which is important to her as an older and widowed woman. She has recommended them for service.
This review was collected via phone interview by Customer Research Inc.

VG
Vern G.
Belmont, MI
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2016 Category: Service
Vern said they did a great job.
This review was collected via phone interview by Customer Research Inc.

LJ
Lindsay J.
Ada, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
Lindsay said the business was convenient and she did not have any problems with the service.
This review was collected via phone interview by Customer Research Inc.

GA
Gary A.
Byron Center, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016
Great service
Professional speedy service

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Jim said he liked the business because they were excellent. They provided good service and they were honest.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 269 in total