Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

61 Reviews

98% Would Recommend
Latest Review 16 days ago

Reviews


AH
Austin H.
Michigan
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Austin said Josh did a great job.
This review was collected via phone interview by Customer Research Inc.

CL
Cindy L.
Hudsonville, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Customer satisfication
They know what they are doing and care about their customers. I trust them.

Verified Customer
Grandville, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Great!
Will keep coming back!

WB
WOODY B.
Byron Center, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Friendly, Trustworthy, knowledgeable!
We brought a vehicle in for inspection before we purchased. They were able to get us in quickly, diagnosed a major issue of concern and advised us to keep looking. We trust them fully with our vehicles!!

RD
Ron D.
Hudsonville, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Ron said this business was good and fast.
This review was collected via phone interview by Customer Research Inc.

SC
Scott C.
Byron Center, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Scott said he thought the business's staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
Michigan
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Ron said the mechanics provide very good service.
This review was collected via phone interview by Customer Research Inc.

DF
DAVE F.
Hudsonville, MI
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Great service
Excellent service

LS
Lee S.
Michigan
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Lee said it was convenient, close and they were friendly.
This review was collected via phone interview by Customer Research Inc.

PD
Paul D.
Grandville, MI
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Paul said it was reasonably priced, it was done efficiently, everyone was really nice and the work turned out great.
This review was collected via phone interview by Customer Research Inc.

JB
JONI B.
Jenison, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Sarah at the front desk is knowledgeable and explains any care that is needed for our vechicle.
Honest and reliable communication regarding repairs that may be needed. They are always willing to answer questions and explain things thoroughly.

SP
Sandi P.
Hudsonville, MI
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Sandi said they are wonderful and their service is great.
This review was collected via phone interview by Customer Research Inc.

JB
Jackie B.
Michigan
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Jackie said they got the work done the same day.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Michigan
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Dave said the staff members are good people, and they are friendly.
This review was collected via phone interview by Customer Research Inc.

BG
BEN G.
Hudsonville, MI
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
You WILL NOT find a better place to bring your vehicles !!!
Top Notch Service, Staff is Incredible !

SW
SUE W.
Hudsonville, MI
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Honest people that I am confident will not take advantage of customers.
I have been going to Jamestown Automotive for years, and appreciate how they take care of my vehicle. I have in the past recommended them to several others, and will continue to do so.

KB
KYLE B.
Hudsonville, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Smarties rule!
Great, reliable service AND Sarah keeps a supply of Smarties in the candy dish! YOU ROCK SARAH!

KB
KYLE B.
Hudsonville, MI
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Customer service is outstanding
Sarah is super fun to work with and “the technician” (kinda sounds like a comedy/thriller movie title) does a thorough job. Not sure how their pricing compares, but the piece of mind I get is worth it.

AM
Aaron M.
Grand Rapids, MI
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Aaron said the employees were very helpful. They were thorough. They provided great service. They completed service quickly. The work was done at no cost.
This review was collected via phone interview by Customer Research Inc.

EB
ED B.
Hudsonville, MI
Honda Odyssey
Verified Customer
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01/23/2019
Honda Odyssey
Sarah was very helpful in getting my car scheduled in for repair. The work got done in the timeframe that was given to me. Very pleasant to work with.
Sarah Z. from Jamestown Automotive Inc responded on 03/05/2019

Thank you Ed for your review! I hope the Odyssey is running great for you!


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