Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

(449 Reviews)

99% Would Recommend
Latest Review 4 days ago

Reviews


PL
Pawel L.
Whittier, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2019 Category: Service
Pawel said the employees generally provide professional and good service.
This review was collected via phone interview by Customer Research Inc.

BC
Briana C.
Pico Rivera, CA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2019 Category: Service
Briana said customer service was good. She said it seemed the staff really valued their customers, they were explicit in informing her the service would take extra time. She had to wait quite a bit for her vehicle and the price was higher than expected.
This review was collected via phone interview by Customer Research Inc.

CC
Christopher C.
Whittier, CA
HUMMER H3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Chrisopher said the business had good service and the prices were fair.
This review was collected via phone interview by Customer Research Inc.

LM
Luis M.
San Diego, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Luis said the service was good.
This review was collected via phone interview by Customer Research Inc.

MG
Mario G.
Montebello, CA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Mario said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NH
Nikko H.
Whittier, CA
GMC Vandura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Nikko said the business was good.
This review was collected via phone interview by Customer Research Inc.

MH
Marina H.
Whittier, CA
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2018 Category: Service
Marina said the staff was very honest about her vehicle's needs.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Panorama City, CA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
David said the staff were kind of rude.
This review was collected via phone interview by Customer Research Inc.

BL
Brandon L.
Whittier, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Brandon said the business provided good quality vehicle and customer service. The staff was informative. They had a great demeanor. He stated he wishes they would have been able to take care of his vehicle the same day he brought it into the facility.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Upland, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Scott said he felt the prices were inflated, but he was happy the business figured out the problem.
This review was collected via phone interview by Customer Research Inc.

JB
Jorge B.
Whittier, CA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Jorge said the facility repaired his vehicle twice. They didn't do a good job the first time. However, the last time, the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

FB
Fred B.
Whittier, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2018 Category: Service
Fred said their customer service was good.
This review was collected via phone interview by Customer Research Inc.

MA
Marie A.
Whittier, CA
Subaru Impreza Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Marie said the employee told her that her vehicle was ready to be picked up. However when she got to the facility, he told her that a pulley needed to be replaced, and that he had just received the part. She waited for an hour while he completed the repair. She would have liked for him to have told her that when she talked to him on the phone. He was helpful and informed her of the repairs she needs done, as well as the best order to get them done.
This review was collected via phone interview by Customer Research Inc.

JG
Jason G.
Whittier, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017 Category: Service
Jason said the service seemed pretty good, although the prices were a little high. He had to put another clip on the water hose because it was leaking.
This review was collected via phone interview by Customer Research Inc.

DR
Duaine R.
Whittier, CA
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2017 Category: Service
Duaine said this business does a good job and provides outstanding customer service. He made note that he has never had a problem with the work they do to his vehicle.
This review was collected via phone interview by Customer Research Inc.

TG
Trace G.
Santa Fe Springs, CA
Mercedes-Benz GL450
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2017 Category: Service
Trace said the business took most of the day to get back to him about a price. They took a few days to do his vehicle repairs. He thought they would be able to complete it in the same day.
This review was collected via phone interview by Customer Research Inc.

FD
Fernando D.
Whittier, CA
Mitsubishi Montero Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2017 Category: Service
Fernando said this business took longer than promised.
This review was collected via phone interview by Customer Research Inc.

MM
Manny M.
Whittier, CA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Manny said he waited at the business longer than he would have liked to.
This review was collected via phone interview by Customer Research Inc.

JC
Jose C.
Whittier, CA
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2017 Category: Service
Jose said this service was good.
This review was collected via phone interview by Customer Research Inc.

SR
Silvia R.
Whittier, CA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2017 Category: Service
Silvia said she found this business to be good, and she will be going back to them.
This review was collected via phone interview by Customer Research Inc.

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