Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

475 Reviews

100% Would Recommend
Latest Review 12 days ago

Reviews


MA
MARK A.
Rochester, NY
Ford Escape
Verified Customer
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02/03/2019
Honest
They are honest, fast and efficient! We will not bring our vehicles any other place!

JM
JAMES M.
Rochester, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
best place for service
this auto place is the best the people are friendly and always are working hard thanks guys we always recommend you

FA
FRANK A.
Rochester, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Excellent Service
Mark & Jeff are friendly, curteous, definitely knowledgeable, and accomodating. They are honest and costs are reasonable. We have been going to their shop for about 8 or 9 years now and never have had any issue. No question that they get our top score.

ES
Emily S.
Rochester, NY
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Emily said they are awesome, great and she loves them.
This review was collected via phone interview by Customer Research Inc.

LI
LILA I.
Rochester, NY
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Mark & Jeff, service, customer service, great attitude, answer all question
I have been with Pro Service for about 8 yrs. I am a woman and only now the basic stuff. When I came to them they answer all my question no matter how silly they are.Or if I am trying to describe the problem and really can't they figure out what I am trying to say. I trust them for any auto work I have done and would recommend them to anybody. The prices are reasonable and they get the done as quickly as they can. I have referred friends and they love them too.

JS
John S.
Rochester, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
John said they are honest, they do what they say they are going to do and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

AW
Arnold W.
New York
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Arnold said the staff treats him fairly.
This review was collected via phone interview by Customer Research Inc.

AK
ANDREA K.
Rochester, NY
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Very fast and reliable service
Excellent service. Fast and reliable. Definitely would come back

MB
Mike B.
Rochester, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Spoke with Maria. She said she has never had a problem with the service and she is happy. They are very nice and cordial. They provide great customer service, and are easy to talk to.
This review was collected via phone interview by Customer Research Inc.

DR
Dan R.
New York
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Dan said he like the guys at this business. They did a very good job.
This review was collected via phone interview by Customer Research Inc.

TD
TIM D.
Rochester, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Mark and Jeff are two of the friendliest and honest mechanics I have ever known
I always appreciate the honest and through job these two guys do. I have recommenced them to my family and friends, and will continue to do so.

VB
Vince B.
Rochester, NY
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Vince said the staff is the best.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
New York
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Mark said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

ER
ed r.
Cadillac SRX
Verified Customer
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11/30/2018
work done properly ,price very fare
the guys know whats wrong and know how to fix the problem

KD
Kirk D.
New York
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Kirk said they do what they say they would do, and they finish when they say they would finish.
This review was collected via phone interview by Customer Research Inc.

JC
JIM C.
Rochester, NY
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great as always
They are the best! !

JD
JAMES D.
Rochester, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Great Service
The service on my vehicle was performed at appointment time and everythig i wanted was completed quickley with high quality at a great price with a very freindly atmosphere

TS
Tony S.
Rochester, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Tony said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CS
CHRIS S.
Rochester, NY
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
I always have a good experience there! Marc and Jeff are pleasant, knowledgeable and just great guys!
Always great service! Have never had problems there. Marc and Jeff always go the extra mile!

KJ
KAREN J.
Rochester, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Always great service !
I have been going to Pro Auto service for about 5 years . I've never had a bad experience , they are very nice to work with. I trust them completely !

Displaying Review 1 - 20 of 475 in total