Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

462 Reviews

100% Would Recommend
Latest Review 15 days ago

Reviews


ER
ed r.
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
work done properly ,price very fare
the guys know whats wrong and know how to fix the problem

KD
Kirk D.
New York
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Kirk said they do what they say they would do, and they finish when they say they would finish.
This review was collected via phone interview by Customer Research Inc.

JC
JIM C.
Rochester, NY
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great as always
They are the best! !

JD
JAMES D.
Rochester, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Great Service
The service on my vehicle was performed at appointment time and everythig i wanted was completed quickley with high quality at a great price with a very freindly atmosphere

TS
Tony S.
Rochester, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Tony said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CS
CHRIS S.
Rochester, NY
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
I always have a good experience there! Marc and Jeff are pleasant, knowledgeable and just great guys!
Always great service! Have never had problems there. Marc and Jeff always go the extra mile!

KJ
KAREN J.
Rochester, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Always great service !
I have been going to Pro Auto service for about 5 years . I've never had a bad experience , they are very nice to work with. I trust them completely !

CC
Chris C.
Rochester, NY
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Chris said he has gone there with all of his vehicles. Jeff does not have problems answering questions for him on the weekend. They order parts for him and save him money. His son and wife also use this business.
This review was collected via phone interview by Customer Research Inc.

DR
DIANE R.
Rochester, NY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Outstanding service!
As a customer for the last 5-6 years, I have found these gentleman to always be very knowledge, professional and flexible. I can always count on them to be there when I need them, should I need questions answered or repairs made in a timely manner. They are both trustworthy and honest, I would highly recommend their service!

KF
KEN F.
Rochester, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Great serice
As always Mark and Jeff do a great job. On time and I always leave kno wing it was a job well donr

DR
David R.
Rochester, NY
Ford Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
David said this business is honest, they get the work done fast and he feels like he can trust them.
This review was collected via phone interview by Customer Research Inc.

RM
Ronald M.
Rochester, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Ronald said he always receives good service.
This review was collected via phone interview by Customer Research Inc.

NT
Noren T.
Rochester, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Spoke with Roger. He said the business has an excellent staff, and provided same day service.
This review was collected via phone interview by Customer Research Inc.

ML
MARLENE L.
Rochester, NY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Great service and prices
Marc and Jeff are great mechanics and they are very fair with their prices, our family members also have all their work done by them! I highly recommend them!

SB
SUE B.
Rochester, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Honesty
Pro Service is the only place I know I can take my cars and not have to worry if they were gonna say I needed things done that really didn’t need to. My car was towed to a place they said I had multiple things wrong I had it towed to Pro Service and none of that was true. I’ve been going to Pro Sevuce since they opened and never plan to go anywhere else. Another great job guys

MW
MICHAEL W.
Rochester, NY
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Excellent!
I would recommend them to anybody and I do. Thanks guys!

JC
Josh C.
New York
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Josh said the staff was kind, courteous and professional.
This review was collected via phone interview by Customer Research Inc.

KG
Ken G.
Rochester, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Ken said they do a great job and he has been going there for a long time.
This review was collected via phone interview by Customer Research Inc.

JH
JEFF H.
Rochester, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Great Service
Quick, reliable service with a friendly staff!

GH
George H.
Rochester, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
George said the staff have never treated him wrong and they are very honest.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 462 in total