Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

451 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


RM
Ronald M.
Rochester, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Ronald said he always receives good service.
This review was collected via phone interview by Customer Research Inc.

NT
Noren T.
Rochester, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Spoke with Roger. He said the business has an excellent staff, and provided same day service.
This review was collected via phone interview by Customer Research Inc.

ML
MARLENE L.
Rochester, NY
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Great service and prices
Marc and Jeff are great mechanics and they are very fair with their prices, our family members also have all their work done by them! I highly recommend them!

SB
SUE B.
Rochester, NY
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Honesty
Pro Service is the only place I know I can take my cars and not have to worry if they were gonna say I needed things done that really didn’t need to. My car was towed to a place they said I had multiple things wrong I had it towed to Pro Service and none of that was true. I’ve been going to Pro Sevuce since they opened and never plan to go anywhere else. Another great job guys

MW
MICHAEL W.
Rochester, NY
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Excellent!
I would recommend them to anybody and I do. Thanks guys!

JC
Josh C.
New York
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Josh said the staff was kind, courteous and professional.
This review was collected via phone interview by Customer Research Inc.

KG
Ken G.
Rochester, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Ken said they do a great job and he has been going there for a long time.
This review was collected via phone interview by Customer Research Inc.

JH
JEFF H.
Rochester, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Great Service
Quick, reliable service with a friendly staff!

GH
George H.
Rochester, NY
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
George said the staff have never treated him wrong and they are very honest.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Akron, NY
Saturn L300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Tim said this business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

AW
Arnold W.
New York
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Arnold said the business got the job done.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Rochester, NY
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Chris said Jeff and Mark are great guys. They call him before they do any kind of work.
This review was collected via phone interview by Customer Research Inc.

JM
JOHN M.
Rochester, NY
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
honest and fair service
Jeff and Marc are the best

VB
Vince B.
Rochester, NY
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Vince said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Rochester, NY
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
John said the staff did everything correctly but they should have found that the muffler was bad initially. The people are really good, honest and very professional.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Rochester, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Matt said this facility has great guys in it.
This review was collected via phone interview by Customer Research Inc.

JW
Jerry W.
Rochester, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Jerry said the staff follow through with what they say they are going to do, and they complete the work in a timely manner. The pricing was reasonable.
This review was collected via phone interview by Customer Research Inc.

WK
Will K.
Rochester, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Will said the staff were quick and reasonably priced. They were willing to take him even when they were all booked.
This review was collected via phone interview by Customer Research Inc.

KJ
KAREN J.
Rochester, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Excellent service!
I rate them a 5 because they are always friendly, they have helped me out many times in the winter to fill my tires and always do it with a smile! I have stopped in a few times with my new car with stupid questions when I thought something was wrong ,and they were always very nice about it seeing as there was never anything wrong with it !

ST
Steve T.
New York
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Steve said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 451 in total