Proctor's Foreign Auto Services


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

620 Reviews

96% Would Recommend
Latest Review 9 days ago
Kampy T. on 11/14/2017
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Kampy said their customer service was good and the price was nice.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 11/06/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Anthony W. on 11/06/2017
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Anthony said he was very satisfied with the customer service and the work the staff did.
Vehicle: Mercedes-Benz E420
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
VAUGHN C. on 11/05/2017
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"Vaughn Camper Review"
Great work in a timely and professional manner
Vehicle: Mercedes-Benz S550
Service Date: 10/27/2017
Review Created: 11/05/2017 07:13 AM
RONALD S. on 10/31/2017
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"5"
The workers
Vehicle: Mercedes-Benz C240
Service Date: 10/27/2017
Review Created: 10/31/2017 08:10 AM
Bruce P. on 10/31/2017
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Bruce said that he has been a loyal customer with this facility for years. He enjoys the personable relationship that this business always provides.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 10/06/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Jamila S. on 10/30/2017
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Jamila said this business provided really good service. Brew did a good job.
Category: Service
Service Date: 10/24/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
MARIA W. on 10/27/2017
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"Honesty, friendliness, fairness in pricing and the fact that Tim and his employees will take the time to explain and show you the work that is to be done. Been a customer of Tim's for over 30 years."
Excellent service!
Vehicle: BMW 3 Series
Service Date: 10/25/2017
Review Created: 10/27/2017 07:07 AM
John F. on 10/27/2017
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John said the business provided good service.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
C. LEWIS W. on 10/19/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"The environment seems clean and satisfactory. The service was poor. I was not given a proper receipt explaining work done. It's was all guest work!! I cannot recommend this place to anyone. It was a rip off."
The service was poor and disorganized. I was told what part I need and what service is required. After 9 -10 days they replaced 2 valves but the problem was not corrected. The owner Timothy wanted me to authorize 4 additional hours to find the problem. As I refused to authorize more hours at an approximate hourly rate of $100+/hr, I still was required to pay $960 for a problem that was not fixed (labor +parts).
Vehicle: Mercedes-Benz SL500
Service Date: 10/02/2017
Review Created: 10/19/2017 08:13 PM
VAUGHN C. on 10/18/2017
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"Knowledgeble and professional"
I brought my car in for service and was impressed on the service I was provided. Me Brew looked at my problem and offer an idea of the cause of the problem but stated that he would have to look deeper to determine the cause. He called me later telling me the situation and what the cost would be. When I picked up my car he showed me the defective part and how it cause the situation to occur.
Vehicle: Mercedes-Benz SL-Class
Service Date: 10/16/2017
Review Created: 10/18/2017 08:12 AM
Jacqueline T. on 10/17/2017
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Jacqueline said the staff did an excellent job and she was happy.
Vehicle: Land Rover Range Rover Evoque
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Gregory E. on 09/29/2017
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Gregory said the staff do excellent work. Their customer service is excellent, and he has been taking his vehicles to the business for 30 years.
Vehicle: Volvo XC90
Category: Service
Service Date: 09/15/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
D. Edward B. on 09/29/2017
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D said he was able to drop off his vehicle for service. The repairs were completed the same day.
Vehicle: Mercedes-Benz S420
Category: Service
Service Date: 09/18/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
CHARLES R. H. on 09/26/2017
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"Recent service visit"
Always friendly & great car knowledge....
Vehicle: BMW 3 Series
Service Date: 09/22/2017
Review Created: 09/26/2017 06:47 AM
Marcus W. on 09/25/2017
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Marcus said the business did a great job. He really appreciates how informative and fair the mechanic was.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 09/18/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
ERNEST T. on 09/22/2017
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"Convenient to Public Transportation"
I Am Very Pleased with the Service
Vehicle: BMW Z3
Service Date: 09/20/2017
Review Created: 09/22/2017 04:56 AM
Charlene W. on 09/22/2017
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Charlene said the employees were very attentive. They were thorough with her service.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Bryan C. on 09/18/2017
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Bryan said this was his second time there and is happy with the service. They are knowledgeable and he learned a lot from them.
Vehicle: Audi Q7
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Sheldon S. on 09/11/2017
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Sheldon said the business communicated everything that was happening during the process.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/01/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Darryl B. on 09/11/2017
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Darryl said this business always takes care of him.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 09/07/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 620 in total