Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

699 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


MG
MENDEL G.
Waldorf, MD
BMW 740iL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Customer Service
Customer service at its best! Reasonable prices so donโ€™t feel taken advantage of for the work rendered!

BM
Bette M.
Washington, DC
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Bette said the staff always provides good service. She is very pleased with the work done on her vehicle.
This review was collected via phone interview by Customer Research Inc.

TE
THELMA E.
Bowie, MD
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
The staff is very pleasant.
I am always pleased with their work.

JJ
JOANNE J.
Hyattsville, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2018
REPAIR TO VW JETTA
Knowledgeable staff, quality work

PM
PEGGIE M.
Hyattsville, MD
Jaguar S-TYPE
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/23/2018
Service wait too long
Oil chage wait was 2 hours

ET
ERNEST T.
Largo, MD
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
battery drain
good service and metro accessible

LW
LANETTA W.
Bowie, MD
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Car repair
Personal attention that the staff provides and honesty

MS
MARVENA S.
Fort Washington, MD
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Good Running Car
I brought the car in for B service. It required more maintenance than I thought as I waited for the car. It took a little time it was quite cold in the waiting room. When the repairs were finished the car was running so much better. We talked about the cost before work was done. Thank you Proctorโ€™s Services.

AP
Aishah P.
Fort Washington, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Aishah said that she was in and out quickly
This review was collected via phone interview by Customer Research Inc.

MK
MARSHA K.
Bowie, MD
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Great service
I am a long time customer of Proctors Foreign Auto. I love the great customer service and even more, the prices.

RM
ROBERT M.
Bowie, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Honestly. Tim did what he said he would
Tim gave plain information in his evaluation of the problem with my vehicle. He communicated about part and service. He delivered!!!!

ES
EZEL S.
Bowie, MD
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Repairs to C280 Mercedes
We got our usual excellent response to ur vehicle concerns.

MT
MARVIN T.
Lanham, MD
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Great service
Great service as Proctor received my car without an appointment and serviced it the same day.

WK
WHI K.
Fort Washington, MD
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Alway Happy !!!!!๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š
Tim and his team are the best, and i love them all.Thanks love you, love you๐Ÿค—๐Ÿค—๐Ÿค—๐Ÿค—๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š

RB
RICHARD B.
Springdale, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
proctAuto
Friendly and helpful

Verified Customer
Glenn Dale, MD
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Great service and professional staff
Proctor automotive provides great service with Courteous and a professional staff that ensure that you and your car get the agreed upon service.

KT
KAREN T.
Greater Landover, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Excellent Customer Service
Proctor's Foreign Auto Service provides excellent service. The owner is knowledgeable and ready to serve the customer.

JG
James G.
Clinton, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
James said he was satisfied with his service. There were no problems. Also that they did a good job.
This review was collected via phone interview by Customer Research Inc.

RS
RONALD S.
Largo, MD
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
employees
The service has always been great

MB
Mary B.
Greater Landover, MD
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Mary said they were quick and were done right away.
This review was collected via phone interview by Customer Research Inc.