Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

686 Reviews

95% Would Recommend
Latest Review 5 days ago

Reviews


WK
WHI K.
Fort Washington, MD
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Alway Happy !!!!!😊😊😊😊
Tim and his team are the best, and i love them all.Thanks love you, love youπŸ€—πŸ€—πŸ€—πŸ€—πŸ˜ŠπŸ˜ŠπŸ˜Š

RB
RICHARD B.
Springdale, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
proctAuto
Friendly and helpful

Verified Customer
Glenn Dale, MD
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Great service and professional staff
Proctor automotive provides great service with Courteous and a professional staff that ensure that you and your car get the agreed upon service.

KT
KAREN T.
Greater Landover, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Excellent Customer Service
Proctor's Foreign Auto Service provides excellent service. The owner is knowledgeable and ready to serve the customer.

JG
James G.
Clinton, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
James said he was satisfied with his service. There were no problems. Also that they did a good job.
This review was collected via phone interview by Customer Research Inc.

RS
RONALD S.
Largo, MD
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
employees
The service has always been great

MB
Mary B.
Greater Landover, MD
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Mary said they were quick and were done right away.
This review was collected via phone interview by Customer Research Inc.

RW
Ron W.
Upper Marlboro, MD
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Ron said that he would definitely recommend this business for service. Tim is just the best.
This review was collected via phone interview by Customer Research Inc.

MS
MARVENA S.
Glenarden, MD
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Sharp Mechanics
Received a smile and a warm greeting. I registered upon enterence also greeted by the owner. All staff greeted me very cordially. I was in the shop about 1 1/2 hours. The cost was good.

LS
LESLIE S.
Washington, DC
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Leslie S.
For the past 20 years, Proctor's Auto has kept my Bimmers running top notch. Would highly recommend based on knowledge of my car, a personal touch as a customer and the difference in price from BMW dealers.

Verified Customer
Capitol Heights, MD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Friendly and knowledgeable about their work.
Friendly and knowledgeable about their work. Clean environment.

KJ
Karen J.
Waldorf, MD
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Karen said that everything they said they'd do they did and their estimated price was right on target.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bowie, MD
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Judy’s benz review
Work was done thoroughly and even picture taken to show me the problem. Even though I did not get the vehicle back the same day, I knew they were being extra thorough to recheck other issues since there was a gas smell. The price was reasonable.

RS
RONALD S.
Largo, MD
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Great employees and the great time to get done with the work that need to be done
Wonderful job

AK
Andrew K.
Glenn Dale, MD
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Andrew said that he's been using the place for years and they always do good by him.
This review was collected via phone interview by Customer Research Inc.

HL
Horace L.
Springdale, MD
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/30/2018 Category: Service
Spoke with Donna. She said it was a total disaster. , The vehicle was serviced in April and was bought back in this week. The vehicle is having the same issues. They were told $2000 . They can not trust the work.
This review was collected via phone interview by Customer Research Inc.

TE
THELMA E.
Bowie, MD
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
The staff was very professional & pleasant.
I got brake work done in a timely manner.

DD
DEBRA D.
Indian Head, MD
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Awesome service
Always professional and honest. Takes time to explain what’s going on with my vehicle before work is done.

JA
JOHN A.
Riverdale, MD
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/14/2018
Scheduled Oil change.
I had a shcheduled appointment for 8:30am and the worked was not done at a reasonable time. I did not leave until 11:00am.

FS
Frederick S.
Maryland
INFINITI QX80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Frederick said, this business was able to get the needed part in a timely manner.
This review was collected via phone interview by Customer Research Inc.