Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

675 Reviews

95% Would Recommend
Latest Review 11 days ago

Reviews


KJ
Karen J.
Waldorf, MD
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Karen said that everything they said they'd do they did and their estimated price was right on target.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bowie, MD
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Judy’s benz review
Work was done thoroughly and even picture taken to show me the problem. Even though I did not get the vehicle back the same day, I knew they were being extra thorough to recheck other issues since there was a gas smell. The price was reasonable.

RS
RONALD S.
Largo, MD
Mercedes-Benz C240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Great employees and the great time to get done with the work that need to be done
Wonderful job

AK
Andrew K.
Glenn Dale, MD
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Andrew said that he's been using the place for years and they always do good by him.
This review was collected via phone interview by Customer Research Inc.

HL
Horace L.
Springdale, MD
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/30/2018 Category: Service
Spoke with Donna. She said it was a total disaster. , The vehicle was serviced in April and was bought back in this week. The vehicle is having the same issues. They were told $2000 . They can not trust the work.
This review was collected via phone interview by Customer Research Inc.

TE
THELMA E.
Bowie, MD
Mercedes-Benz C240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
The staff was very professional & pleasant.
I got brake work done in a timely manner.

DD
DEBRA D.
Indian Head, MD
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Awesome service
Always professional and honest. Takes time to explain what’s going on with my vehicle before work is done.

JA
JOHN A.
Riverdale, MD
BMW 3 Series
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/14/2018
Scheduled Oil change.
I had a shcheduled appointment for 8:30am and the worked was not done at a reasonable time. I did not leave until 11:00am.

FS
Frederick S.
Maryland
INFINITI QX80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Frederick said, this business was able to get the needed part in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LM
Lester M.
Brandywine, MD
Mercedes-Benz E-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Lester said he had to wait too long, when he picked up his vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Glenn Dale, MD
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Charles said the staff were thorough looking over his vehicle and letting him know what the problem was.
This review was collected via phone interview by Customer Research Inc.

KT
Karen T.
Greater Landover, MD
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Karen said she appreciates the service she received at the facility, the staff was fast and performed her service with expedience. The owner gave her information after her service that was most helpful and she feels that they went the extra mile for her. It was her first visit and won't be her last.
This review was collected via phone interview by Customer Research Inc.

BP
Bruce P.
Bowie, MD
Jaguar XF
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Bruce said that he is very satisfied with the service he received at the place.
This review was collected via phone interview by Customer Research Inc.

EP
Edgar P.
Germantown, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Edgar said the service was excellent and the staff did the work quickly. They communicated well with him, let him know what they found and what need to be done. The prices were good and he had a good experience overall.
This review was collected via phone interview by Customer Research Inc.

TW
Tyrone W.
Temple Hills, MD
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Tyrone said the staff at the business were concerned and went the extra mile to provide good service.
This review was collected via phone interview by Customer Research Inc.

CM
Cassandra M.
Glenn Dale, MD
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Cassandra said the experience was very professional, they were kind and got everything they needed done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DD
Dajia D.
Hyattsville, MD
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Dajia said there was no AC inside the business, so it was hot. They did have good customer service, and fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

MY
Michael Y.
Bowie, MD
Mercedes-Benz S430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Elizabeth. She said the employees completed the work they were supposed to. They completed service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bowie, MD
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Friendly and Professional staff.
Friendly and Professional staff. They always do a great job on both of my cars.

CG
Chris G.
Bowie, MD
BMW 3 Series
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/16/2018 Category: Service
Chris said the staff lost the key to his vehicle.
This review was collected via phone interview by Customer Research Inc.