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Pruitt's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(202 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(502) 896-9224
Opening in 39 minutes
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3795 Lexington Road Louisville, KY 40207
Pruitt's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(202 Reviews)

JM
John M.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2023
verified customerVerified Customer
Category: Service
John said that they had very good customer service.
Recommended

GM
Gina M.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2023
verified customerVerified Customer
Category: Service
Gina said she has used them in the past and always had really good experiences, and this time was no different.
Recommended
CINDA P. from Pruitt's Automotive responded on 09/22/2023 08:28 AM

Thank you for your continued loyalty, Gina! We really appreciate your trust in our services and are so glad that your experience was positive. We look forward to working with you again in the future!

CINDA P. from Pruitt's Automotive responded on 09/22/2023 08:29 AM

Gina
i'm glad that you have been satisfied with us, providing your automotive needs… Drive safe!


BW
Bash W.
Hamilton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2023
verified customerVerified Customer
Category: Service
Bash said the people were really helpful at the business.
Recommended
CINDA P. from Pruitt's Automotive responded on 09/20/2023 09:42 AM

Thank you so much for your kind review, Bash! We are truly grateful that you had a positive experience with us. We strive to make sure all of our customers feel welcome and that their needs are met, and it is wonderful to hear that you felt that way. We appreciate your business!


BT
Benita T.
Fisherville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2023
verified customerVerified Customer
Category: Service
Benita said she came pretty late, and he said he did not have time to fix it but he found it, and fixed it. It did not take long. She really appreciated it. They are an old-timey business and she can't find that kind of service anywhere, so she appreciates it.
Recommended

KN
Karl N.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
Category: Service
Karl said they had him in and out very quickly, and identified the problem quickly.
Recommended
CINDA P. from Pruitt's Automotive responded on 09/02/2023 10:10 AM

Thank you so much for your review, Karl! We're thrilled to hear that your experience was so positive and that we were able to accurately identify the issue and get you back on the road fast. We always strive to provide the best service possible and are so glad that our team was able to meet your expectations.

CINDA P. from Pruitt's Automotive responded on 09/02/2023 10:10 AM

Karl,
thanks for the stars and the review! I'm glad we were able to satisfy your automotive needs… Drive safe!


Verified Customer
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2023
verified customerVerified Customer
10
Always the best service!
Rocky is great!!
CINDA P. from Pruitt's Automotive responded on 08/21/2023 04:03 PM

Thank you for your kind words about Rocky! We here at Pruitt's Automotive strive to provide excellent customer service, and it's always great to hear when we have succeeded! We hope to continue to meet all of your automotive needs in the future.


LB
Linda B.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2023
verified customerVerified Customer
Category: Service
Linda said her experience was good, they were very polite and very businesslike.
Recommended
CINDA P. from Pruitt's Automotive responded on 08/23/2023 04:55 AM

Thank you so much, Linda! We are very pleased to hear that you had a good experience with us. We strive to provide the best level of customer service to all of our customers.

CINDA P. from Pruitt's Automotive responded on 08/23/2023 04:56 AM

Linda, thank you for the stars and the great review! I'm glad we were able to satisfy your automotive needs … Drive safe!


EG
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EILEEN G.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2023
verified customerVerified Customer
10
Dead Battery
Great quick service for replacing dead battery
CINDA P. from Pruitt's Automotive responded on 08/17/2023 08:41 AM

Thank you for the five star review, Eileen! We're glad that you were able to come to us for your battery replacement and that we were able to get you back on the road quickly. We appreciate your business and hope to be of service to you again in the future.

CINDA P. from Pruitt's Automotive responded on 08/17/2023 08:42 AM

Eileen, I'm glad we were able to satisfy your automotive needs… Drive safe!


JE
Jason E.
Oxford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2023
verified customerVerified Customer
Category: Service
Jason said he has been using them forever and the service is great.
Recommended
CINDA P. from Pruitt's Automotive responded on 08/15/2023 08:41 AM

Thank you, Jason, for your business and your kind words! We are pleased to hear that you have been using Pruitt's Automotive for so long and that you have such a positive experience with us. We strive to provide exceptional service to all of our customers and it is gratifying to know that our efforts have been appreciated.


SA
Sylvester A.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2023
verified customerVerified Customer
Category: Service
Sylvester said they always keep up with their appointment times and always explained exactly what they were doing.
Recommended
CINDA P. from Pruitt's Automotive responded on 07/24/2023 03:29 PM

Thank you, Sylvester, for your positive review. We are so glad to hear that our team was able to provide such an efficient service to you. We strive to ensure that our customers' time is respected, and that they feel comfortable and informed when using our services. We appreciate your business and hope to serve you again.

CINDA P. from Pruitt's Automotive responded on 07/24/2023 03:30 PM

Sylvester, thank you for the great review and the stars… We are happy that we are able to satisfy your automotive needs… Drive safe!


AP
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ANDY P.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2023
verified customerVerified Customer
10
Great service!
Quick to get a next day appointment, greeted on arrival with a time estimate and work completed more quickly! Always had good experiences with the Pruitt’s team.
CINDA P. from Pruitt's Automotive responded on 07/15/2023 12:39 PM

Thank you for your kind review, Andy! We are glad you had a good experience and appreciate your business. We will continue to strive to provide excellent customer service and top-notch workmanship!

CINDA P. from Pruitt's Automotive responded on 07/15/2023 12:40 PM

Andy, thanks for the stars in the kind words! I'm glad we were able to satisfy your automotive needs… Drive safe!


RH
Rebecca H.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2023
verified customerVerified Customer
Category: Service
Rebecca said it was great. They called her back when they said they would, they were responsive to her questions, they were clear on what they were doing, and had overall good communication.
Recommended
CINDA P. from Pruitt's Automotive responded on 07/14/2023 10:17 AM

We are so pleased to hear that Rebecca had a great experience with us at Pruitt's Automotive. We strive to provide our customers with the best service possible and are glad that our efforts have been recognized. We would love to serve Rebecca again in the future!

CINDA P. from Pruitt's Automotive responded on 07/14/2023 10:18 AM

Rebecca, I'm glad we were able to satisfy your automotive needs… Drive safe!


MJ
Mike J.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2023
verified customerVerified Customer
Category: Service
Mike said great customer service and he would recommend the business to anyone.
Recommended
CINDA P. from Pruitt's Automotive responded on 07/12/2023 02:47 PM

We are delighted to have earned your trust and your recommendation. We strive to provide exceptional customer service and we are thrilled that you had a positive experience. Thank you for your business!


MC
Michael C.
Louisville, KY
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2023
verified customerVerified Customer
Category: Service
Michael said he has always gone there. They have always treated him really well, they always take good care of him when he is there.
Recommended
CINDA P. from Pruitt's Automotive responded on 07/11/2023 07:23 AM

Thank you so much for your positive review Michael! We strive to ensure all of our customers feel taken care of and it's apparent that our commitment to excellent customer service has made a positive impression. We value your loyalty and look forward to continuing to provide you with the same level of service in the future.


DB
David B.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2023
verified customerVerified Customer
Category: Service
David said he does good work.
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