Quail Springs Automotive


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

574 Reviews

99% Would Recommend
Latest Review 2 days ago
Matt G. on 01/18/2018
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Matt said the service and the staff were good at the business. However, he will be taking his vehicle back because they forgot to balance his brand-new tires before they put them on his vehicle.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 01/10/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Amy B. on 01/02/2018
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"Terrific First Impression"
My first visit was for an oil change on my Subaru. The transmission fluid was low, but they didn't have the required brand on hand. They sent someone to buy some, and it took quite awhile for that person to return. Because of the wait time, I was not charged. I was so surprised! This was my first, but definitely not my last, time to go to Quail Springs Automotive for service.
Service Date: 01/02/2018
Review Created: 01/02/2018 04:19 PM
CYNTHIA P. on 12/29/2017
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"5 star"
Very customer oriented and provide excellent service.
Vehicle: Ford Police Interceptor
Service Date: 12/28/2017
Review Created: 12/29/2017 09:49 PM
Jarod T. on 12/29/2017
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Jarod said the business did a good job, and treated him fairly.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 12/20/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Amanda W. on 12/27/2017
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Amanda said the business always provides good service when she takes her vehicle to them.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Keith T. on 12/22/2017
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Keith said the employees provided service on his tires and made his experience easy.
Vehicle: Suzuki Grand Vitara
Category: Service
Service Date: 12/06/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Beth R. on 12/19/2017
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Beth said the staff was very fast. The staff was helpful and they did good work.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
JOHN B. on 12/15/2017
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"Oil Change and Tire Rotation 12/12/2017"
On many intersections one sees many chain type oil change stations. Based on past experience I shake my head and head to Q.S Auto, where I know some very professional and skilled automotive workers carry out needed repairs and services. You have a smooth running operation in which I have confidence in your work; trust in your activity and competitive in price
I have a very old car and do little driving other than errands around town and church activities. I value the independence of being able to continue driving to these functions. At age 97 it is hardly worthwhile to consider a new car thus I'm thankful that I can depend on Quail Creek Automotive to keep me independent and my old Rendezvous going Thanks JAB
Vehicle: Buick Rendezvous
Service Date: 12/12/2017
Review Created: 12/15/2017 12:00 PM
Derick B. on 12/12/2017
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Derrick said the team provides great service. He loves it.
Vehicle: Acura RDX
Category: Service
Service Date: 12/06/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth M. on 12/12/2017
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Elizabeth said she would recommend this business.
Vehicle: GMC Yukon
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Brent N. on 12/04/2017
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Brent said this business was honest and they did a good job with his vehicle. It was done in a timely fashion.
Vehicle: Dodge Durango
Category: Service
Service Date: 11/30/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Austin N. on 11/30/2017
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Austin said this business provided quick service. They had fair prices and the staff were friendly.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Albert G. on 11/30/2017
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Albert said he waited longer than expected at this business but the services provided was good.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 11/20/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Dwight J. on 11/30/2017
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Dwight said he trusts this business and the services they provide.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 11/22/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Gerry R. on 11/28/2017
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Gerry said the service was good.
Vehicle: Ford F-150
Category: Service
Service Date: 11/20/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Matt M. on 11/28/2017
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Matt said he would recommend this business for service.
Vehicle: Toyota Tundra 2WD Truck
Category: Service
Service Date: 11/15/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Clayton M. on 11/24/2017
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Clayton said the business took care of exactly what he needed at a reasonable price.
Vehicle: INFINITI I30
Category: Service
Service Date: 11/20/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 11/24/2017
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John said this business does a good job in a timely manner for a reasonable price.
Vehicle: Ford Expedition
Category: Service
Service Date: 11/20/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Tom V. on 11/21/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"My 1 star rating was deleted"
They deleted my 1 star review and send me a hateful message . You under inflated my tires just fucking admit it Keep that 5 star rating by deleting the negative. Brilliant lol
Service Date: 09/01/2017
Review Created: 11/21/2017 07:24 AM
Mike S. at Quail Springs Automotive responded on 11/22/2017

What a fool u are. I have nothing to do with the company that collects the ratings, I can only respond to them. by reading this return from you I can see where your intelligence come from. I will put your comment here in hopes they will post it so our customers see what we have to deal with. have a good holiday

 " You under inflated my tires just fucking admit it Keep that 5 star rating by deleting the negative. Brilliant lol"

Mark H. on 11/15/2017
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Mark said the employees were helpful. They accommodated his schedule. The work was good. It was done on time.
Vehicle: Ford F-150
Category: Service
Service Date: 10/27/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
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