Quail Springs Automotive


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

555 Reviews

99% Would Recommend
Latest Review 8 days ago
Mark H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said the employees were helpful. They accommodated his schedule. The work was good. It was done on time.
Vehicle: Ford F-150
Category: Service
Service Date: 10/27/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Alicia H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alicia said this business is accurate, knowledgeable and they know what they are doing.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/13/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Lance S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lance said the staff did a good job.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/04/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Joshua S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joshua said he uses this business every time he has an issue with his vehicle and they always do a good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/04/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Michael F. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the staff were friendly and he had no complaints.
Vehicle: Toyota Pickup
Category: Service
Service Date: 10/23/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
ANGELA K. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome people / great service"
Once again, I had a car emergency. Quail Springs Auto got me right in and had it fixed in less than a day for a very reasonable price. They do not try to upsell. They just get the job done.
Vehicle: Dodge Nitro
Service Date: 11/09/2017
Review Created: 11/11/2017 06:39 AM
Tom V. on 11/08/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Brand new tires under inflated"
Brand new tires under inflated from the tire shop. lasted less than a month. I wouldnt take my lawnmower to this business
Review Created: 11/08/2017 02:53 AM
Mike S. at Quail Springs Automotive responded on 11/21/2017

Since these were trailer tires that you brought in off the trailer the air pressure we used was the manufacture recommended minumim pressure. it appears that you decided this was not enough so you increased it. OVER inflation is the reason the tires wore out. we had no way of knowing what you were hauling or what the weight was so we did not over inflate . Next time check you weight and then determine correct air pressure. by the way we don`t work on lawnmowers.

John S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the staff are terrific, honest, and precise. He recommends them all the time.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Grant M. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Grant said the staff took care of him. They did a good job.
Vehicle: Lincoln MKX
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Leah D. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leah said the staff got her in and out quickly and it was faster than the time frame they gave her. She was happy with their service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/19/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
JOHN J. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I trust them "
Good people make you feel like if it can be done they can do it at the best price
Vehicle: Ford Pickup
Service Date: 10/19/2017
Review Created: 10/21/2017 05:58 PM
Matt H. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said the staff were friendly. The service was fast and they did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Mike H. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mike said he would recommend this business for service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
KATHY C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are friendly, keep a clean environment, and I trust them."
I have recommended them to numerous individuals and will continue to do so.
Vehicle: Toyota Camry
Service Date: 10/11/2017
Review Created: 10/13/2017 05:18 AM
Leisha M. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leisha said this business takes care all of their vehicles and sold her tires as well.
Vehicle: INFINITI G37 Coupe
Category: Service
Service Date: 09/11/2017
Review Created: 10/03/2017
This review was collected via phone interview by Customer Research Inc.
Gerry R. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gerry said he would recommend the business for service.
Vehicle: Ford F-150
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Jordan P. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jordan said they always provide good service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/14/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Stan S. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stan said the business has been taking care of him for years and he has never had any trouble.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
DIANE CLAY/DAVE P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful"
Always helpful, quaiity work, done on time
Vehicle: Toyota Prius
Service Date: 09/18/2017
Review Created: 09/19/2017 08:24 PM
Robert E. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said this business was straight forward and they fixed his vehicle. They were trustworthy and honest.
Vehicle: Honda Pilot
Category: Service
Service Date: 09/05/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 555 in total