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Quality Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,819 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores
4.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Opened in 1994, Quality Auto has tried to offer the highest standard of repair at competetive pricing with fast service since its inception. Being the oldest privately owned AAA approved shop in Pomona, we have all ASE certified auto technicians and offer a 24month/24,000 mile warranty on our repairs. We specialize in driveability Opened in 1994, Quality Auto has tried to offer the highest standard of repair at competetive pricing with fast service since its inception. Being the oldest privately owned AAA approved shop in Pomona, we have all ASE certified auto technicians and offer a 24month/24,000 mile warranty on our repairs. We specialize in driveability diagnostics and offer smog checks as well as smog failure repairs. We are one of a select few shops that perform Brake and lamp inspections as well as general auto repair. I have lived in the area my whole life and have almost 25 years of auto repair experience. I am an ASE master auto technician and have worked for the Bureau of Automotive Repair as a systems material expert for about 10 years developing tests and training for technicians to further benefit the industry and its standards. Please call us at (909)596-5502 for any auto questions or needs and see why we have had a 100% approval rating with the Auto clubs approved auto repair program for the last 4 years. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(909) 596-5502

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3460 Falcon St Pomona, CA 91767-1012
Quality Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,819 Reviews)

MC
gravatar
Michael C.
San Dimas, CA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Great experience! In for a smog
Great experience! Stopped in for a smog. I was in and out in no time! Thanks Mike!

EB
Eric B.
Rancho Cucamonga, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Quick, easy & Affordable
These guys know what they're doing, and they're always extremely helpful. I love coming here for Smogs and my auto needs. The people here are friendly, helpful and professional.

Verified Customer
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Control arm replacement
They did a great job replacing the lower control arm in the time they thought it would take and are very easy to work with. I will use them in the future for my car care needs.

Verified Customer
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great service as always!
Mike and Tony give excellent advice and service. always trust my cars with them.

JM
John M.
San Dimas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great service
The service was checking a vehicle for purchase, making sure to hidden problems or issues. Service was thorough and vehicle was ready when promised. Excellent service, would definitely recommend this shop for any automotive service needs.

Verified Customer
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Fair & Honest
We've been coming to Quality Auto Service for years. They are honest about what service is absolutely necessary & which things can be postponed. They explain options well & never try to upsell or make you spend money on unnecessary repairs. Mike & Tony are also very friendly & professional.

Verified Customer
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
2004 Nissan Armada
I am a repeat customer of Quality auto service. They always treat me well. They keep me informed of issues found with my vehicles and inform me what needs to be taken care of with professionalism.

Verified Customer
La Verne, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
8
ESQUIVEL d
I needed to replace the windshield speedy service at a good price thanks Tony

DY
Donna Y.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Very efficient
I have found my new mechanic after 5 years of looking for someone. The owner is super nice. I'm very down to earth and honest, and that was exactly what I was looking for I have now stopped going to the dealership.Thank you mister mike

Verified Customer
Rancho Cucamonga, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great value
Brought my Dodge Charger in for brakes, rotors and an alignment. Tony was able to get the work done in a timely manner and save me money. He is friendly, honest, and reliable. I highly recommend bringing your vehicle to Quality auto service.

Verified Customer
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
2018 Kia soul
Excellent continued service very much appreciated!

KD
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Kevin D.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Quality Auto Work
Quality work has never failed me/ vehicles.
You should consider the same results.

AM
Anisah M.
Claremont, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Oil change
Good service :)

LB
Lawrence B.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
On point
I took my Ram 2500 for an issue with it overheating. I received a phone call within an hour and a half. They found the issue and communicated with me through the whole process. I would not hesitate to take any of my vehicles to them again.

JK
Judy K.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Excellent Service
Very Professional and courteous customer service.

Displaying Review 1 - 15 of 1820 in total
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