Quality Auto Service

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909-596-5502
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Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

857 Reviews

5 star
88%
4 star
8%
3 star
1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 1.9999975/5rating 1.9999975rating 1.9999975rating 1.9999975rating 1.9999975
98% Would Recommend
Latest Review 7 days ago

Reviews

JW
Jamal W.
California
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2019 Category: Service
Jamal said the price at this business could be more affordable.
Recommended
This review was collected via phone interview by Customer Research Inc.
BR
Bonnie R.
Claremont, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Bonnie said that the staff was friendly, thorough and quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
DF
Daniel S. F.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Honesty and quality
Honesty very friendly, high quality you stand behind your work
Recommended
AR
Adam R.
Claremont, CA
INFINITI Q50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
In and out, no fuss
Mike will tell you what you need and when you need it; he won't play games with you and there is great service on top o fall of this.
Recommended
JK
James K.
Claremont, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
They know how to fix it!
Mike and Tony keep my 2006 Honda Pilot rolling!
Recommended
SP
Stephen P.
La Verne, CA
Cadillac ATS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Diagnosis
Thanks ! C U Tuesday!
Recommended
SA
Sandra A.
Rialto, CA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Sandra said the business was good, she was referred there and they had good customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SB
Suzanne B.
Pomona, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
10 years and counting
We have been customers of Quality Auto for 10 years. We are a roofing contractor and have several trucks and personal vehicles that we rely on to keep our company running smoothly. We are grateful for Mike and his staff in the quality they provide and fair pricing. They always go above and beyond to get our vehicles out quickly and back on the road!
Recommended
AE
Angela E.
Pomona, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Angela said she is very satisfied one hundred percent.
Recommended
This review was collected via phone interview by Customer Research Inc.
PC
Paul C.
Glendora, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
Smog Check
I was in and out in less than 15 minutes. Quality service and professionalism. I will continue to take my 3 cars to get serviced.
Recommended
JJ
Jim J.
Claremont, CA
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Jim said that Michael and the rest of the staff did a top notch job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JK
Jacob K.
Las Vegas, NV
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Jacob said the staff are good and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
SP
Stephen P.
La Verne, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Service
Thanks !
Recommended
RT
Randy T.
La Verne, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Service
Mike and his crew are in it to make their customers happy.
Recommended
JK
James K.
Claremont, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
They Can Solve My Problems
Mike and his crew have supported our cars for years. We now have Hondas that are 13 and 15 years old, and before that we had two Dodges. They have had the experience to diagnose and correct major issues from high mileage.
Recommended
WS
Walt S.
La Verne, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Walt said he trusts the man who owns this business, and he has never steered him wrong. He also said he recommends this business to everybody he talks to, and that the mechanic is a great guy.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Julie H.
Pomona, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Trustworthy, reliable, honest service
Mike is the only one I trust with my truck. Very honest and reliable.
Great service and doesn't try to sell me services I don't need.
Recommended
DS
Daniel S.
Claremont, CA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Daniel said the staff was nice, and the customer service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
PD
Patti D.
Claremont, CA
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Patti said that the service was quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Rick M.
Pomona, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Rick said the employees are great, very neighborly and flexible. He has a vehicle with high mileage so they're also helpful in answering his questions about his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.