Reviews
Verified Customer
Pomona, CA
MINI Cooper Countryman
Verified Customer
Friendly, fast, honest
Always friendly and helpful. They don't try to up sell on things you don't need. Honest and respectable.
Recommended
WM
Warren (Sandy) M.
San Dimas, CA
Toyota 4Runner
Verified Customer
Qjuick, efficient and frendly service.
As always excellent service at a great price.
Recommended
FD
Francine D.
Pomona, CA
Honda Accord Cpe
Verified Customer
They’re the best ever!
We’ve been with Mike and Quality Auto for some 19 years now and we won’t take our cars anywhere else.! They’re commitment to customer service and quality of work is exceptional. Mike is honest and trustworthy, something you don’t find often in auto shops! Hands down the best ever! Thank you Mike and your team for all the years you’ve kept our cars in fantastic shape!
Recommended
EC
Ernest C.
La Verne, CA
Toyota 4Runner
Verified Customer
Ernest said he got good information from this business. He felt that paying $25 for what was done was kind of expensive. Other facilities do an inspection for free. The employees were really nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
AR
Adam R.
Claremont, CA
INFINITI Q50
Verified Customer
Another oil change, another good service experience
Mike and Tony and straight-up honest guys. No drama, no second-guessing. I feel comfortable every time.
Recommended
Verified Customer
Claremont, CA
Kia Sorento
Verified Customer
Highly recommended.
We have been using Mike and his team at Quality Auto for years. Generally his prices are equal to or lower than the dealers and his work is always excellent. Recommend him highly.
Recommended
SG
Sharon G.
Claremont, CA
Chevrolet Tahoe
Verified Customer
The customer service and a friendly atmosphere
I have been a long time customer and highly recommend this auto shop. Very detailed on the repairs to be completed on your vehicle and prices are very reasonable and accommodate their customers.
Recommended
DZ
Debra Z.
Claremont, CA
Honda CR-V
Verified Customer
Debra said the staff were quick, professional, and provided great customer service. They had her vehicles pervious service records on hand. She will be returning for her future services.
Recommended
This review was collected via phone interview by Customer Research Inc.
JG
Jael G.
Pomona, CA
Toyota Corolla
Verified Customer
Jael said the staff was very communicative. She stated they talked her through the process and made everything clear.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Ralf D.
Pomona, CA
Ford Econoline Wagon
Verified Customer
Smog
Awesome customer service and very knowledgeable.
Recommended
PW
Peter W.
La Verne, CA
Ford Ranger
Verified Customer
Peter said that they are pretty good but their prices are too high.
Recommended
This review was collected via phone interview by Customer Research Inc.
JT
Joe T.
Pomona, CA
Toyota 4Runner
Verified Customer
good people doing good work
Mike and the crew have done an excellent job servicing our vehicles for many years
Recommended
CL
Cynthia Ann L.
La Verne, CA
Toyota Sienna
Verified Customer
Close to home. Always available. Super nice people. Good at everything they do.
Needed brakes. They were able to get to my car right away. Ordered the part, finished the next day. They are always ready to help with anything last minute (oil change). Great for smog checks. Overall very helpful.
Recommended
SH
Susanne H.
La Verne, CA
Toyota Camry
Verified Customer
Susanne said that the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Pomona, CA
Chevrolet Cruze
Verified Customer
Proximity
Helpful
Recommended
LV
Lane V.
California
BMW 3 Series
Verified Customer
Lane said he received excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DD
Daniel D.
Pomona, CA
Honda Accord Wgn
Verified Customer
Daniel said the problem was not resolved by the business doing the diagnostic that he paid $270 for. His vehicle still wouldn't pass the smog test. He said he had to go somewhere else and have them fix it. He said Tony was really nice, kind and supportive but, the diagnostic was not what they said it was for.
This review was collected via phone interview by Customer Research Inc.
MZ
Michael Z.
San Dimas, CA
Ford Fiesta
Verified Customer
Michael said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Rafi S.
Covina, CA
Jeep Wrangler
Verified Customer
Honest Garage
Had my vehicles serviced here. They don't upsell you, just tell you what you need to fix immediately and what you'll need to fix in the future.
Recommended
MS
Mengqi S.
Chino Hills, CA
Nissan 350Z
Verified Customer
Mengqi said everything is fine. They did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.