Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

781 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 1.9999975/5rating 1.9999975rating 1.9999975rating 1.9999975rating 1.9999975
98% Would Recommend
Latest Review 1 day ago

Reviews


LG
LUIS G.
Pomona, CA
Honda Fit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018
Quick & excellent service!
Walked in for a smog check appointment and was taken in right away. I didnt have to wait. Staff was very friendly and provided excellent service!

RH
Rhea H.
Pomona, CA
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Rhea said the staff was super efficient, friendly, and easy.
This review was collected via phone interview by Customer Research Inc.

GC
Gad C.
Calgary, AB
Chevrolet Cobalt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Gad said the business provided an over all good service. He felt that they charged a high price for his inspection.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
La Verne, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Auto Service
I brought my car in because it was having difficulty starting. They jumped right on it and fixed the issue. The price was very fair.

VF
VIRGINIA F.
La Verne, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Nice guys, great service
Just purchased a Jeep Grand Cherokee and needed to get a smog check before registering it. I was satisfied with their work and service on a previous smog check experience so I took it to Quality Auto Service and they did the service immediately. I was in and out in about 20 minutes time. Nice guys over there. Very knowledgeable and attentive. They don't mess around. They get the job done or they let you know what needs to be done. They alerted me to a recall issue on my Jeep. Very appreciative for that.

MV
Martin V.
Pomona, CA
Mitsubishi 3000GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Martin said the business knows what they are doing and the customer service is friendly.
This review was collected via phone interview by Customer Research Inc.

LH
Lorraine H.
La Verne, CA
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Lorraine said they are nice, and have good service. She was comfortable in the waiting area.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
La Verne, CA
Nissan 350Z
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Larry said the staff took his vehicle in right away and the service was fast.
This review was collected via phone interview by Customer Research Inc.

BV
Bianka V.
Claremont, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Bianka said she was very pleased with the business. They were very nice and prompt.
This review was collected via phone interview by Customer Research Inc.

AR
Adam R.
Claremont, CA
INFINITI Q50
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018
Consistent Service yet again
Brought the car in for the 70,000 mile checkup on Friday at noon and was done by 4:30. Joe and Mike did their standard thing: did the maintenance and some checking through other issues and we were good to go. No drama, no surprises, the kind of guys you call "my mechanic".

SM
Sharon M.
La Verne, CA
Saturn LW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Sharon said they have been going to the business for twelve years.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Claremont, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Knowledgeable and Reliable
Mike and Joe know how to fix the problems with our Honda cars, and they stand behind their work.

DH
Debbie H.
Montclair, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Debbie's husband. He said the business is great.
This review was collected via phone interview by Customer Research Inc.

JM
Johnny M.
Pomona, CA
Cadillac Escalade ESV
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Johnny said that he was satisfied with everything but the price. He also mentioned that the alignment diagnostic computer should be updated.
This review was collected via phone interview by Customer Research Inc.

JA
Joseph A.
Claremont, CA
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Joseph said the business provided him with excellent quality service. The staff finished with his vehicle maintenance in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Rancho Cucamonga, CA
BMW 528i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Alex said the business has good people and high tech equipment. He appreciates the good job they did.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Rancho Cucamonga, CA
Land Rover Defender 90
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/05/2018 Category: Service
Scott said the job wasn't perfect, but it was good.
This review was collected via phone interview by Customer Research Inc.

CK
Cheryl K.
La Verne, CA
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Best place ever!
Quality Auto is very honest, reliable and efficient. Honest being the key. I wouldn’t take my vehicle any place else.

DK
Darren K.
Upland, CA
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Darren said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

KL
Kathleen L.
Pomona, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
2005 Dodge Ram - Minor Maintenance
Staff is knowledgeable and competent.Vehicle repair final cost was close to the estimate. Vehicle repairs were completed on time. Provided list of recalls items and recommended going to dealer to get fixed at their cost.

Displaying Review 1 - 20 of 781 in total