Quality Auto Service


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

729 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 1.9999975/5rating 1.9999975rating 1.9999975rating 1.9999975rating 1.9999975
98% Would Recommend
Latest Review 4 days ago
Sylvia G. on 01/15/2018
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Sylvia said the service was good. The waiting area was dirty.
Vehicle: BMW 528i
Category: Service
Service Date: 01/10/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Howard H. on 01/15/2018
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Howard said the staff at this facility did an outstanding job servicing his vehicle. They did everything they were supposed to do at a reasonable price. He appreciated that they drove him home and then picked him up when they completed their outstanding service. He was very happy with his experience at this business.
Vehicle: Toyota Avalon
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Lorraine H. on 01/15/2018
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Lorraine said the waiting room was clean and the service was excellent.
Vehicle: Ford Escort
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Kylie W. on 01/15/2018
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Kylie said the mechanic was truthful and didn't try to up sell her.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Jay P. on 01/12/2018
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Jay said the staff did a good job servicing his vehicle. He looks forward to using them for any future service needs.
Vehicle: Subaru Forester
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Jeffery G. on 01/11/2018
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"Actually like the “good ‘ol days!”"
Mike is the a pitta me of the classic, old-school mechanic. He doesn’t charge too much, he doesn’t charge too little… He’s fair. His work is top notch, he and his staff does their job well. Cars roll Lynn…


Mike is the epitome of the classic, old-school mechanic. He doesn’t charge too much, he doesn’t charge too little… He’s fair. His work is top notch, he and his staff does their job well. He got this Yukon back on the road, and has kept it there.
Vehicle: GMC Yukon
Service Date: 01/10/2018
Review Created: 01/11/2018 11:45 AM
Joshua D. on 01/11/2018
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Joshua said the staff was good.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
John M. on 01/04/2018
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"Excellent service "
Excellent, Friendly service.
Vehicle: Ford Excursion
Service Date: 01/03/2018
Review Created: 01/04/2018 09:45 AM
Allen G. on 12/28/2017
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Allen said the staff was able to service his vehicle immediately, on short notice.
Vehicle: Chevrolet Astro Cargo Van
Category: Service
Service Date: 12/21/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Adam R. on 12/26/2017
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"Consistent"
Mike is consistent in all of his work. If it needs to get done, it will. If not, he'll tell you when it needs to get done. This past service, he observed that my brakes were squeaking (which I knew), but that I could get another 5000 miles out of them, so he suggested changing them at the next oil change.
The prices are fair and less than the dealer, but no loaner car - oh well. He is happy to give you a ride home if you need it, though.
Vehicle: INFINITI Q50
Service Date: 12/08/2017
Review Created: 12/26/2017 10:09 AM
Chungping L. on 12/22/2017
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Chungping said he needed an alignment. The business was good and met his requirements.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/18/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Doug H. on 12/22/2017
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Doug said the business does great work.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/19/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Tom M. on 12/18/2017
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Tom said he feels like he got good service from the business.
Vehicle: Lincoln LS
Category: Service
Service Date: 12/11/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Dannylle A. on 12/18/2017
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Dannylle said he appreciates the work the staff does.
Vehicle: Ford Freestyle
Category: Service
Service Date: 12/12/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Robert C. on 12/12/2017
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Robert said the staff were great.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 11/27/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Marty F. on 12/08/2017
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Marty said this business fixed his vehicle.
Vehicle: Nissan Murano
Category: Service
Service Date: 12/05/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Steve M. on 12/07/2017
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"This is my Go To Mechanic"
I've been taking our vehicles to Quality for years. Service is always prompt, efficient and fairly priced. I know that Mike and his techs will always take good care of us. I appreciate the fact that they will take the time to explain the work that needs to be done and where appropriate offer alternatives.
Vehicle: Toyota Tacoma
Service Date: 12/06/2017
Review Created: 12/07/2017 09:41 AM
Debbie V. on 12/07/2017
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Spoke with Mitch. He said the staff totally took care of him while he had his motor home serviced.
Category: Service
Service Date: 12/04/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Miguel S. on 11/24/2017
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Miguel said the employees were very friendly.
Vehicle: Toyota Prius
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Gerome T. on 11/23/2017
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"Professional, creative and fast"
When I take my care in to Quality Auto, the things they fix stay fixed. They have a knack for finding hard to find parts for my 2005 car. They always meet their promised completion times or better them.
Vehicle: Chrysler Sebring
Service Date: 11/22/2017
Review Created: 11/23/2017 08:25 PM
Displaying Review 1 - 20 of 729 in total