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SureCritic / Auto Repair / R H Cooper & Son, Inc
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R H Cooper & Son, Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(983 Reviews)
97
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

The company stands on the philosophy of the original founders – true family values, community support, and to provide their customers with honest, dependable service at a reasonable cost. Call us today for all your automotive sales and service needs. Our friendly, knowledgeable sales and service associates are available to answer any The company stands on the philosophy of the original founders – true family values, community support, and to provide their customers with honest, dependable service at a reasonable cost. Call us today for all your automotive sales and service needs. Our friendly, knowledgeable sales and service associates are available to answer any questions or help you schedule an appointment. We proudly serve Lancaster County communities of Landisville, Salunga, Mount Joy, Mountville, East Petersburg, Elizabethtown, Manheim, Columbia, Lancaster, and many more! ...more

Categories
Auto Repair, Transmission Repair, Auto Maintenance
Contact
(717) 898-8306
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
99 Elmwood Ave Landisville, PA 17538
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R H Cooper & Son, Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(983 Reviews)
Write a Review
Recent Reviews
JG
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John/ Carol G.
Mountville, PA
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Exceeded expectations
Oil change and general check-up
I dropped off my car a day before my appointment, and my car was finished that day! We are constantly impressed with Cooper's professionalism, reasonable rates, and friendliness. We highly recommend Cooper & Son.
LS
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Larry/Sally S.
Mount Joy, PA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
LOF Routine Service/Wheel Monitor Service
All service was performed in a routine professional manner, with the utmost consideration given to the owner. Cooper’s honesty/integrity is always greatly appreciated in our visits.
RD
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Roxanne/Adam D.
Elizabethtown, PA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Honest, quality service
Highly recommend. Long time customer. Quality, honest service
SERVICE D. from R H Cooper & Son, Inc responded on 07/16/2025 06:10 AM

Thank you for your loyalty and the 5 STAR review!!

Verified Customer
Mount Joy, PA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Warning Light(s)
Excellent work (as always!) diagnosing and resolving the issue
Verified Customer
Landisville, PA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Excellent Service
Efficient reception when our car was dropped off. A very friendly call back when our car service was completed. Excellent service.
SERVICE D. from R H Cooper & Son, Inc responded on 07/08/2025 05:17 AM

Thank you for your continued loyalty and the 5 STAR review!!

JC
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Jacob C.
Lancaster, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
10
Consistently reliable, affordable and knowledgeable
I've been a customer of Coopers auto sales and service for years now and all I can say is I would not continue to return to both divisions if I didn't continue to receive the best possible service in both divisions. I'm moving to Lebanon by the end of summer but will not seek out another automotive dealership. Simply ecstatic with my experiences across the board.
SERVICE D. from R H Cooper & Son, Inc responded on 07/09/2025 07:09 AM

Thank you for the 5 STAR review and your loyalty to both of our facilities.  We look forward to providing you with the best possible service for years to come!

EP
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Ellis/Joan P.
Lancaster, PA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Fast Service
Very quick turn around for a repair that I cause by unknowingly blowing a major fuse while
trying to jump start one of our cars late on a Friday afternoon. Car was ready AM Monday morning.
Being a long time customer pays off at Coopers. They treat you with very good service.
Ellis Payne
SERVICE D. from R H Cooper & Son, Inc responded on 07/09/2025 07:18 AM

We are glad we could complete your vehicle repair in a timely manner and we appreciate the trust you have put in us for so many years!

GR
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Gregory R.
Lancaster, PA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great Service After All These Years!
I used Cooper's for a long time when I was still living at my mom's in Landisville. We've been going to another garage as it's just closer and easier to get from but decided after our last visit to that garage that I wasn't getting the answers I wanted when asking follow up questions and while they said my brakes were fine, they were making a loud rubbing noise. Took my car for inspection at Cooper's and they gave me the answers as to what was causing it, and seemingly fixed the issues since I haven't heard it in two days since getting my car back. They could've even tried to upsell me to replace my brakes but they just fixed them. That's an honest mechanic! Not to mention that we had a sidewall bulge on our tire so I dropped it off on Monday when my inspection was scheduled for Wednesday just to have it there and not worry about driving with the sidewall bulge. They got the inspection done on Monday and the new tire was delivered Tuesday and installed with the car back to me before my inspection scheduled appointment on Wednesday. Just awesome service!
SERVICE D. from R H Cooper & Son, Inc responded on 06/25/2025 11:44 AM

We are very glad to have you back, Greg!!!  Thanks for your being a returning loyal customer and the 5 STAR review!!! 

TG
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Ted G.
Landisville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
10
GREAT!!!!!
YOU WILL NEVER HAVE AN ISSUE WITH COOPER &S0NS
SERVICE D. from R H Cooper & Son, Inc responded on 06/19/2025 05:26 AM

Thank you Ted for your 5 STAR review and for being a longtime, loyal customer!!  We appreciate your business!

JH
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John/Lynnea H.
Landisville, PA
Mazda CX-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Detail
We took my wife’s 2020 Mazda to be detailed at Cooper’s. The inside was literally filled with dog hair. We love our dogs! They did a great job and would recommend them to anyone. Keep up the great work.
SERVICE D. from R H Cooper & Son, Inc responded on 06/19/2025 05:41 AM

We LOVE dogs too!!  We are very pleased to hear that you had a great experience with our detailing service. Thank you for being a loyal customer and we look forward to seeing you again!

DH
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Dave H.
Mount Joy, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
10
great service
you can trust cooper with your car
SERVICE D. from R H Cooper & Son, Inc responded on 06/03/2025 08:22 AM

Thank you for the 5 STAR review!!!

WE
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Willard/Carol E.
Landisville, PA
Ford F-150
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/28/2025
verified customerVerified Customer
5
The unexpected!
I noticed when I reviewed the invoice at home, there is a concen I observed.The previous year the oil change used Synthetic engine oil which has always been my preference. This year the invoice says Synthetic Blend oil. I left a Ford dealership years ago because of the use of blended oils. Did not expect this from Cooper's service garage. Otherwise I am satisfied with the work. PS: Previous years I received reminders but nothing this year. Was i lost in the move?
SERVICE D. from R H Cooper & Son, Inc responded on 05/28/2025 12:40 PM

We will be reaching out to you shortly, Willard.

MP
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Mario P.
Lancaster, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
10
Saved the day!
Cooper to the rescue!
Thank you all for your great service especially in an emergency. And not to mention before the Holiday Weekend!
SERVICE D. from R H Cooper & Son, Inc responded on 05/28/2025 12:49 PM

Thank you so much for the kind words! We're thrilled Cooper's was able to come to the rescue and get everything taken care of—especially right before the holiday weekend. We truly appreciate your trust in us and are always here when you need us. Hope you had a relaxing and enjoyable holiday!

DG
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Dale/Jennifer G.
Manheim, PA
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great
Great, fast service. Truck running great
SERVICE D. from R H Cooper & Son, Inc responded on 05/21/2025 04:44 AM

Thanks Dale, for your continued loyalty and the 5 STAR review!!

Verified Customer
Manheim, PA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Very good service
Was able to schedule conveniently and service was friendly and reasonably priced.
SERVICE D. from R H Cooper & Son, Inc responded on 05/20/2025 09:11 AM

Thank you for the 5 STAR review!!

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