Ralph Sellers Hyundai


Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

459 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 3.9411765/5Overall Rating 3.9411765/5Overall Rating 3.9411765/5rating 3.9411765rating 3.9411765
Original
Overall Rating 1.88235/5rating 1.88235rating 1.88235rating 1.88235rating 1.88235
90% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Joseph F. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Nice and quick
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/21/2018
Service Type: Repair
Review Created: 02/23/2018 08:58 PM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/24/2018

Thank you!!!! Enjoy your new Tucson!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Melody V. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Ralph Sellers staff is professional and kind. Routine service was performed quickly and they included a free inspection and car wash. I highly recommend this location.
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 10:17 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/24/2018

Thank you

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Lloyd M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car won't tart"
Car would not start. Had to have battery replaced. (2 1/2 yrs old)?? had towed there, got ride home. Car ready next day. Great service, though some things should be WARRANTY. Was pro-rated, still almost $200.00. Service was great as always. Service personnel good folks. (Miss Wendy, though)
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 03:32 PM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/21/2018

Thank you!! We miss Wendy as well.

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jill R "
Great Service !!!!!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/17/2018 05:27 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/19/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Nice service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/15/2018 04:32 PM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/16/2018

Thank you

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Scott W. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kind, fast"
It was just very good customer service. Tye helped me.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 02:00 PM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/16/2018

Thank you

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Mark C. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Dept"
Very pleased
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 10:21 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/16/2018

Thank you

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Verified Customer on 02/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Latest service to my genisis"
Not the usual service I have gotten in the past. Longer than I expected
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:47 PM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/14/2018

Thank you

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Verified Customer on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer"
Prompt and friendly service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/10/2018 07:33 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/12/2018

Thank you!!! You are the best!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Tommy J. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai is a great vehicle"
Service and sales personnel are very friendly and knowledgeable. Had my Hyundai 2 years and have had no problems. Great vehicle!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/10/2018 06:35 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/12/2018

Thank you!!! See you on your next service...

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Mary S. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Blink of an eye"
I didn't even get settled sitting down when I was called that my vehicle was ready. Finishing up my service so quickly was such a blessing. I had other errands to run and finished them early thanks to the EXCELLENT service I received at Ralph Sellers. I felt like queen for a day. :) Thank you Ralph Sellers. I am very picky on service. I am anxious to bring my vehicle in for their service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/09/2018 11:00 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/12/2018

You are a Queen!!! Thank you!!! have a great week!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Verified Customer on 02/06/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendliness "
Everyone was so friendly and had such great attitudes.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/06/2018 04:54 PM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/08/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Edwin S. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Goog work"
Very satisfied from the time you pull up until the time you leave
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/05/2018 11:30 AM
RUSSELL W A., Assistant Service Manager at Ralph Sellers Hyundai responded on 02/05/2018

Thank you so much!!!!!!

Verified Customer on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service and friendly staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/04/2018 06:17 PM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/05/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Robert P. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personable Experience with Ralph Sellers Hyundai"
Very happy with the personal attention given at Ralph Sellers
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 02/03/2018 07:16 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/05/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Kyle C. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Blank"
I always have great service there. Also they told me my battery was bad. And that’s better than my battery going out where I’d get stranded and have to change it myself. That’s always nice.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/02/2018 12:06 PM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/05/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
David S. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
great service friendly people
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 02/01/2018 10:53 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/02/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Laura Elizabeth G. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Great service... everyone is very helpful.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/31/2018 09:01 PM
Shane V., service manager at Ralph Sellers Hyundai responded on 02/01/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Kimberly V. on 01/30/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
The Service manager went above and beyond to help me with the situation with my vehicle. We have the issue narrowed down and the only problem I have is that my service writer Ben has not returned my call as he stated he would have an answer back within 24hours.That was on the 25th of January. When I didn't hear from him, I called and left a message on the 29th of January. I'm Still waiting on that return call........ However, that is why I only gave 4 1/2 Star rating. I understand the service department is busy and will call Ben again today.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 01/30/2018 06:35 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 01/31/2018

Thank you!!! I'm going to call in a few

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
John T. on 01/29/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Carelessness of service tech "
Wish the service tech would have completed a double check prior to driving my car around to the pick up area with no oil in the engine since he did it place the filter on or did not place it on correctly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/20/2018
Service Type: Repair
Review Created: 01/29/2018 03:43 AM
Shane V., service manager at Ralph Sellers Hyundai responded on 01/29/2018

I'm sorry that he didn't double check it. I'm glad that he see it and fixed the problem for you left.

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
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