Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

519 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.88235/5rating 1.88235rating 1.88235rating 1.88235rating 1.88235
90% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


BF
Brandy F.
Central, LA
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Service
Are on time.

LH
Loretta H.
Gonzales, LA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Efficient and friendly
Quickly got an appointment. Friendly employees. Quick service.

BD
Brent D.
Paulina, LA
2016 Hyundai Tucson
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2018 Category: Service
Duhon B
Staff is very good. Waiting area great. Coffee always available. Only problem was longer wait because tires not there and a little difference in total bill
Shane V., service manager from Ralph Sellers Hyundai responded on 05/24/2018

I'm sorry for the long wait time. Thank you for taking the time to fill out survey

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Anonymous avatar
Verified Customer
Convent, LA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Maintenance
Friendly staff
Shane V., service manager from Ralph Sellers Hyundai responded on 05/24/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Anonymous avatar
Verified Customer
Prairieville, LA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
oil change
Quick
Shane V., service manager from Ralph Sellers Hyundai responded on 05/24/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

VM
Virginia M.
Ethel, LA
2011 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Check engine light
Up front on cost. Checked it out
Shane V., service manager from Ralph Sellers Hyundai responded on 05/24/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

LS
Lena S.
Gonzales, LA
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
it was okay
I think they should offer a better deal for customers the Hyundai customers. $70.00 for an oil change and tire rotation is a little steep especially when that doesn't come with a vacuum and/ or wash.
Shane V., service manager from Ralph Sellers Hyundai responded on 05/24/2018

We will take care of the wash job next service. Thank you for filling survey out. And we will mail out coupons for oil change services

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Anonymous avatar
Verified Customer
Baton Rouge, LA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Love Ralph Sellars
Customer service is important to me. I love that they know me and remember me!
Shane V., service manager from Ralph Sellers Hyundai responded on 05/16/2018

Thank you!!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

RH
Ronald H.
Darrow, LA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Excellent
Great workyes
4e1643ba6d9631ec01a961e78641c6d8?s=28
William S V. from Ralph Sellers Hyundai responded on 05/15/2018

Thank you!!!!


RH
Rhonda H.
Baton Rouge, LA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Iwner
Ghjjjbvftesxvn
4e1643ba6d9631ec01a961e78641c6d8?s=28
William S V. from Ralph Sellers Hyundai responded on 05/14/2018

Thank you!!!


CR
Claudia R.
Gonzales, LA
2017 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Great Service
Brought my car in for an oil change and tire rotation on a Saturday. I figured I would have a long wait but was in/out in little over an hour. Staff was friendly-will definitely return
4e1643ba6d9631ec01a961e78641c6d8?s=28
William S V. from Ralph Sellers Hyundai responded on 05/10/2018

Thank you!!!!


Anonymous avatar
Verified Customer
Prairieville, LA
2017 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Good job
I am always pleased with the quick service I get my only complaint is when a tech works on my vehicle they turn off the lights and move my seat.
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William S V. from Ralph Sellers Hyundai responded on 05/09/2018

Thank you!!!


Anonymous avatar
Verified Customer
Saint Amant, LA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
CLOSE TO HOME
So far its been great
4e1643ba6d9631ec01a961e78641c6d8?s=28
William S V. from Ralph Sellers Hyundai responded on 05/04/2018

Thank you!!!!


NM
Natasha M.
Baton Rouge, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Amazing service
The service staff are very cordial. They are always right on point. They greet me when my car pulls up the service aisle, always smiling and very friendly. I won’t go anywhere else for service.
4e1643ba6d9631ec01a961e78641c6d8?s=28
William S V. from Ralph Sellers Hyundai responded on 05/03/2018

Thank you!!!


HV
Hope V.
Gonzales, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Great service!!!!
Fast and friendly
4e1643ba6d9631ec01a961e78641c6d8?s=28
William S V. from Ralph Sellers Hyundai responded on 05/03/2018

Thank you!!!


JR
Julie R.
Denham Springs, LA
2015 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Thanks for a great job!
Friendly but professional staff and timely, efficient service will have me returning time and time again.
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William S V. from Ralph Sellers Hyundai responded on 05/03/2018

Thank you!!!


VH
Vickie H.
Gonzales, LA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Friendly and knowledgeable.
From the phone service to check out and picking up my car nothing but pleasant!
4e1643ba6d9631ec01a961e78641c6d8?s=28
William S V. from Ralph Sellers Hyundai responded on 05/03/2018

Thank you!!


Anonymous avatar
Verified Customer
Saint Gabriel, LA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Quick service
Oil change service was done very quickly. Super nice staff
4e1643ba6d9631ec01a961e78641c6d8?s=28
William S V. from Ralph Sellers Hyundai responded on 05/01/2018

Thank you


Anonymous avatar
Verified Customer
Houma, LA
2018 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/29/2018 Category: Service
Service quick
Need to take more time in detailing car
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William S V. from Ralph Sellers Hyundai responded on 04/30/2018

I will do a full detail when you come back in. sorry that car was not cleaned well


SW
Sheryl W.
Denham Springs, LA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Always Impressed
Whenever I go to Ralph Sellers Hyundai’s service department, I’m always impressed with how it has changed as they continue to streamline and improve their customer service. I had a wait of less than two hours for them to locate a new tire and replace my old one. The waiting area is comfortable—but their aim is to move the customer out as soon as possible! And that’s what they do.
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William S V. from Ralph Sellers Hyundai responded on 04/30/2018

Thank you!!!!