Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

540 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.0526316/5Overall Rating 4.0526316/5Overall Rating 4.0526316/5Overall Rating 4.0526316/5rating 4.0526316
Original
Overall Rating 1.89474/5rating 1.89474rating 1.89474rating 1.89474rating 1.89474
90% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Milton, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Time management needs improvement
Vehicle service good. Only complaint took over an hour for oil change, tire rotation and routine inspection. Not kept informed of time of services to be completed.

DV
David V.
Lutcher, LA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great service
no comment

ES
Edwin S.
Gonzales, LA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Oil Change
Great team. Very professional.
Shane V., service manager from Ralph Sellers Hyundai responded on 07/13/2018

Thank you

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

JT
Joseph T.
Gonzales, LA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great service
Great service
Shane V., service manager from Ralph Sellers Hyundai responded on 07/11/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

SB
Stacie B.
Prairieville, LA
2014 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2018 Category: Service
Good service
I received good service on maintenance for my vehicle The staff was professional and explained things clearly.
Shane V., service manager from Ralph Sellers Hyundai responded on 07/09/2018

Thank you!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

CR
Christie R.
Baton Rouge, LA
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Very professional, thorough service
Pleasant experience overall, will definitely return when needed.
Shane V., service manager from Ralph Sellers Hyundai responded on 07/03/2018

Thank you!!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Folsom, LA
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Great service!
Friendly staff! Very knowledgeable and caring!
Shane V., service manager from Ralph Sellers Hyundai responded on 07/03/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

RP
Ryan P.
Gonzales, LA
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Great customer service
The service dept always has the best and quickest service
Shane V., service manager from Ralph Sellers Hyundai responded on 06/27/2018

Thank you

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

AN
Angelia N.
Saint Gabriel, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
The service is outstanding
My wife and I have been a part of the Hyundai family for the last 3 to 4 years we are definitely satisfied with the service that Hyundai provides Ralph sellers Hyundai is definitely number one
Shane V., service manager from Ralph Sellers Hyundai responded on 06/27/2018

Thank you

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

JG
James G.
Prairieville, LA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Work was done to satify our request.
Each person that we dealt with was courteous and listened to our request. Work was performed in a timely manner!
Shane V., service manager from Ralph Sellers Hyundai responded on 06/27/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

JB
Justin B.
Donaldsonville, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Fixing the problem
When I took my car in for service the first time, I had a not so pleasant experience. Since then Shane has done whatever it takes to make sure my car fixed, and fixed right. He has went above and beyond to fix the mistakes that were made and has been communicating with me every step of the way.

JB
Justin B.
Baytown, TX
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great Manangement..
The first visit to this place started off rocky. There was some miscommunication amongst both of us. After talking with the manager, we discussed the options I had on fixing my car. He had done some more research on my vehicle that has ultimately proven that this is the guy you want to go to. This group of people in the service department are great when lead by the manager that is genuinely good at what he does. Thank you Shane for doing way more than just your job.

Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2018 Category: Service
Horrible in all aspects
The service department is the most unprofessional group of Hyundai employees I have ever done business with...
Shane V., service manager from Ralph Sellers Hyundai responded on 06/20/2018

Thank you for taking my call. Again I’m sorry for the lack of  Communication. 

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net
Shane V., service manager from Ralph Sellers Hyundai responded on 06/21/2018

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

CG
Catherine G.
Prairieville, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
LAUREN IN SERVICE THE BEST!!!
FAST EASY SERVICE THEY ALL KNOW MY NAME
Shane V., service manager from Ralph Sellers Hyundai responded on 06/20/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

CB
Ciera B.
Belle Rose, LA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Service
Service was good
William S V. from Ralph Sellers Hyundai responded on 06/11/2018

Thank you!!!!


Verified Customer
Gonzales, LA
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Professional
Ben took care of my vehicle for my last visit. I was having some transmission issues and my car ended up needing quite a bit of work. Ben was quick to call me with information, and his expertise helped me understand what I needed. Excellent service.
William S V. from Ralph Sellers Hyundai responded on 06/11/2018

Thank you!!


Verified Customer
Saint Amant, LA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
They try to be as accomadating as possible
Whether I wait or drop it off, always a good experience
William S V. from Ralph Sellers Hyundai responded on 06/05/2018

Thank you!!!


CB
Carolyn B.
Baton Rouge, LA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Fast oil change!
Express oil change is terrific! Customer service was very good, too.
William S V. from Ralph Sellers Hyundai responded on 06/05/2018

Thank you!!!!


MD
Mandi D.
Geismar, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Always happy
Great staff!
William S V. from Ralph Sellers Hyundai responded on 06/05/2018

Thank you!!!!


DC
Devonia C.
Denham Springs, LA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Great
Very knowledgeable
Shane V., service manager from Ralph Sellers Hyundai responded on 06/01/2018

Thank you!!!! see you on your next service...

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

AB
Adele B.
Vacherie, LA
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Fast Service
Excellent service and staff
Shane V., service manager from Ralph Sellers Hyundai responded on 05/31/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net