Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

624 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.080002/5Overall Rating 4.080002/5Overall Rating 4.080002/5Overall Rating 4.080002/5rating 4.080002
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
90% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JT
Joseph T.
Gonzales, LA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Friendly Service
I love getting my vehicle serviced at Ralph Sellers everyone in the service and cash your department is very friendly.

JH
Julie H.
Baton Rouge, LA
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Ralph Sellers makes you feel like a vip
I have owned a Ralph Sellers car since 2011. They treat me like family every time I go in for service.
Their service advisor Shane and his assistants keep you updated about the status of your car. You do not waste your time with Ralph Sellers service department!
Shane V., service manager from Ralph Sellers Hyundai responded on 11/13/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

LC
Larry C.
Zachary, LA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Customer service #1
Truly grateful for the customer service from the techs at Ralph Sellers!!! They make service personal and you're well taken care of!!!
Shane V., service manager from Ralph Sellers Hyundai responded on 11/13/2018

Thanks!!!




shane@ralphsellers.net


DM
Danny M.
Prairieville, LA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Excellent Service and very knowledgeable Service support
All personnel were very appreciative and very willing to help you from the Auto mechanics to Mr. Sellers.
Also the best prices on tires in town without a doubt. No other tire shops could compete with their prices period.
Shane V., service manager from Ralph Sellers Hyundai responded on 11/13/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

KT
Kayla T.
Geismar, LA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service
Great service
Shane V., service manager from Ralph Sellers Hyundai responded on 11/09/2018

Thank you!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

PT
Patricia T.
Baton Rouge, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
MY OIL CHANGE EXPERIENCE WAY TOO LONG!!!
Even thought the staff was great, professional & courteous/ the length of time it took to get my oil changed was way Too Long!
My Oil Change appointment was made by Ralph Sellers Hyundai, they chose the time and the day. I received numerous emails alerting me, I was not a walk in, I was a scheduled appointment.
What I found most annoying was it took 3-hours for an Oil Change on a day that I took off from my office, to keep an appointment set by Ralph Hyundai!

LM
Lester M.
Reserve, LA
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
The respect that the people give to you
Excellent and first class
Shane V., service manager from Ralph Sellers Hyundai responded on 11/06/2018

Thank you soooo much!!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

LM
Lacey M.
Gonzales, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Fast service friendly staff
Best dealership hands down! My engine light came on and i was able to drive up have the car diagnosed and they fix the issue in less than 3 hours!
Shane V., service manager from Ralph Sellers Hyundai responded on 11/06/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

CT
Corey T.
Prairieville, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Great customer service
Very happy with my experience
Shane V., service manager from Ralph Sellers Hyundai responded on 11/05/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Gonzales, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Close fast friendly staff and great prices and service
Awesome
Shane V., service manager from Ralph Sellers Hyundai responded on 11/01/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

LS
Lena S.
Gonzales, LA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Oil change #2
I was able to use my coupon for the oil change, but didn't get a wash when it says it is included.
Shane V., service manager from Ralph Sellers Hyundai responded on 10/31/2018

I'm so sorry we didn't wash your car. We will take care of it next time. Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

AJ
Ashley Renee J.
Edgard, LA
2015 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
GEAUX RALPH SELLERS!!
The staff at Ralph Sellers is amazing! My salesman Antoine is very helpful. Post the sale I’ve had to visit dealership on 2 occasions and Antoine made sure both visits were pleasant, productive, and successful.
Shane V., service manager from Ralph Sellers Hyundai responded on 10/26/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Lutcher, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
ROUTINE SERVICE
GREAT LOCATION
Shane V., service manager from Ralph Sellers Hyundai responded on 10/23/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Baton Rouge, LA
2011 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Great place
Very helpful people in ur service positions
Shane V., service manager from Ralph Sellers Hyundai responded on 10/23/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Geismar, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great service
Great
Shane V., service manager from Ralph Sellers Hyundai responded on 10/23/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

MA
Mark A.
Prairieville, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Oil Change
Service was excellent and done in a timely matter. I was surprised how little time it took to have my car serviced.
Shane V., service manager from Ralph Sellers Hyundai responded on 10/17/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

RT
Robert T.
Saint Amant, LA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Robert T
I always drop off after hrs, I pay when complete over phone, I pick up st end of day, if after service hrs, my keys are with receptionist
Shane V., service manager from Ralph Sellers Hyundai responded on 10/17/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Denham Springs, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Courteous employees
When I pulled up to the service bay, the advisor was there to greet me and was very friendly. Everyone had a smile on their faces and seemed happy to be there.
Shane V., service manager from Ralph Sellers Hyundai responded on 10/17/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

RB
Ramona B.
Saint Gabriel, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
The customer service!
The customer service!
Shane V., service manager from Ralph Sellers Hyundai responded on 10/17/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

SL
Shelby L.
Baton Rouge, LA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Great service
Professional and caring service.
Shane V., service manager from Ralph Sellers Hyundai responded on 10/17/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net