business image

Ralph Sellers Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,150 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
61
Total ReScores
4.4
ReScore Average
76
Net Promoter Score ®

Business Details

Contact
(225) 388-9875

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (US & Canada)
14215 North Airline Highway Gonzales, LA 70737
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,150 Reviews)

DD
gravatar
Doug & Anna D.
Addis, LA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/12/2023
0
Category: Service
Terrible Service Department at RALPH SELLERS
We have been trying for two weeks to get to speak to anyone who can help with a warranty repair on an automobile we purchased there and have not been able to get anyone to answer a phone or return our call after repeatidly leaving messages with the receptionist. They either put you through to a number that does not have voicemail set up or it goes to voicemail for someone (including the service manager)who will never return your call. We have asked to speak to everyone from the service agents, service manager and the owner. No one calls back. The only thing we get is diverted by the receptionist. We have purchased our last two vehicles from Ralph Sellers and they called us repeatidy when we were looking to buy.
To Ralph Sellers: you will never have to worry about us calling again. Your not the only show in town.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.