Rapco Automotive Centers


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

475 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
99% Would Recommend
Latest Review 6 days ago
GINA P. on 02/18/2018
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"Fast Service with a Smile"
These guys try to accommodate you no matter what time of day and they are fast. But they are also thorough. I brought in my girlfriend's car for an oil change and there were quite a few things that needed fixing under the hood... She will definitely be taking care of those things in the future, but they were more than happy to take care of the oil and filter and had me on my way. Highly recommend.
Vehicle: Honda Civic Cpe
Service Date: 02/16/2018
Review Created: 02/18/2018 03:10 PM
ALISHA B. on 02/11/2018
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"Awesome Service!"
Rapco was recommended to me by a relative. I do have an automotive shop I have been using for years, but I decided to give them go and I'm happy I did. They were prompt in a response to an email I sent them (2 responses by 2 different people. The quote was the same and one had no idea the other had already responded) so I called to make an appointment. I was able to bring the car in right away! They were professional, courteous and honest. As a female, my knowledge of cars is very limited, but they listened to my explanation of the issues and understood exactly what I was trying to describe. They explained everything to me so that I could easily understand and the price for numerous repairs was fair. My car now runs like it did when I purchased it! I am extremely satisfied and I have a new Automotive Repair Shop!
Vehicle: Pontiac G6
Service Date: 02/09/2018
Review Created: 02/11/2018 01:42 PM
GREG W. on 02/09/2018
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"great job as always"
As always they took very good care of what I needed.
Vehicle: Ram ProMaster City Wagon
Service Date: 02/07/2018
Review Created: 02/09/2018 10:54 AM
DARRYL E. on 02/04/2018
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"I found the service was excellent. Technicians were very informative. Counter person Bill was extremely informative. Everyone was.very courteous. Enjoyed waiting area very comfortable. "
Great service. Staff very helpful and courteous. Very informative about what needed to be done and how long it would take. I would give this company 5 stars. Great job.
Vehicle: Cadillac Escalade ESV
Service Date: 01/16/2018
Review Created: 02/04/2018 06:16 AM
ZAKS A. on 02/03/2018
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"Friendly, Honesty and Work Ethics !!!"
Excellent
Vehicle: Volkswagen Jetta Sedan
Service Date: 01/08/2018
Review Created: 02/03/2018 09:05 PM
ARIA A. on 02/02/2018
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"Excellent customer service"
There was a sense of urgency on your behalf - they really wanted to make you wait as little as possible. They gave me a generous discount for being a student. Courteous, friendly- will definitely do business here again.
Vehicle: Kia Rio
Service Date: 02/01/2018
Review Created: 02/02/2018 09:06 AM
NADE C. on 02/02/2018
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"Nice customer service and very fast !"
I appreciate the guys . Very nice and helpful
Vehicle: Pontiac Grand Am
Service Date: 02/01/2018
Review Created: 02/02/2018 03:41 AM
Harry F. on 01/31/2018
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Harry said they did a very good job.
Vehicle: Ford F-150
Category: Service
Service Date: 01/29/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Yuchen Z. on 01/30/2018
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"Engine light check service -- this store is the BEST"
In one sentence: this is THE store you would want to go for your beloved vehicle.
Jason helped with the scheduling with great patience and politeness. Bill helped with the actual service - engine diagnosis to figure out why the engine light was on. He is very professional. it took him less than 30 mins to finish the diagnosis, and he kindly explained to me and referred me future.

one little thing to mention is they put foot mat in your vehicle while they sit in and do the testing. I have to say their attention to detail really wins me over. I can feel that they care about customers' vehicles just like theirs. They want to help us to get trouble-free about vehicles.

I highly recommend this store.

Yuchen
Service Date: 01/30/2018
Review Created: 01/30/2018 02:31 PM
KESRICK J. on 01/07/2018
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"Thanks as always...."
On time so I'm on time with the money to pay. Thanks. :)
Vehicle: Hyundai Veloster
Service Date: 01/05/2018
Review Created: 01/07/2018 06:02 AM
CARL P. on 01/05/2018
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"Headlight replacement. "
Very professional and thorough. Excellent work.
Vehicle: GMC Envoy
Service Date: 01/05/2018
Review Created: 01/05/2018 08:55 PM
DON T. on 12/24/2017
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"Jason, Mike and Bill"
Been there almost since day one...
Vehicle: Toyota Tundra 4WD Truck
Service Date: 12/19/2017
Review Created: 12/24/2017 03:42 PM
YVONNE D. on 12/16/2017
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"Always prepared.."
On time service always have a open eye for seeing the big picture when it comes to your engine. #theenginedoctors!!!
Vehicle: Dodge Avenger
Service Date: 12/16/2017
Review Created: 12/16/2017 07:49 PM
Gwendolyn A. on 11/29/2017
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Gwendolyn said the employees were good and took care of her vehicle.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 11/09/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Gwendolyn G. on 11/25/2017
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Gwendolyn said the employees always provide excellent work. The staff were very good.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 11/21/2017
Review Created: 11/25/2017
This review was collected via phone interview by Customer Research Inc.
GREG W. on 11/14/2017
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"Great job as always"
You guys always take good care of me. Keep up the good work.
Vehicle: Jaguar XF
Service Date: 11/13/2017
Review Created: 11/14/2017 12:33 PM
CARLOS V. on 11/11/2017
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"Great Place"
The place is awesome. From the mechanics to the owner. Mike and Jay are the best with making things and making it happen smoothly
Vehicle: Chevrolet Impala
Service Date: 11/09/2017
Review Created: 11/11/2017 05:50 AM
James C. on 11/06/2017
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Spoke with James Jr. He said the facility is the best, and he's had no trouble with it.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/30/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
CHANGEL B. on 11/02/2017
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"Cherokee Oil Change"
Great experience. Easy and Qiuck. Reasonable price. Nice customer service too.
Vehicle: Jeep Grand Cherokee
Service Date: 11/02/2017
Review Created: 11/02/2017 08:08 PM
Margaret G. on 10/30/2017
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Margaret said this business was good. The waiting area was very beautiful and attractive. The staff picked her up and dropped her off.
Vehicle: Ford Focus
Category: Service
Service Date: 10/09/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
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