Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Suspect, I took it for a second and a third opinion. Taking it to a local mechanic, I was told that you'd replace both upper and lower tie rods if it were performed, and that I did NOT need any brakes or rotors. Its price estimate was $700.
I took the vehicle to Rapid Auto Care, was told virtually the same thing from Ravi and "Gator", two personable folks, who provided an estimate of $370. Obviously, I gave them the business, and they provided me a great repair. All is well, and I down-selected from three auto care enterprises to one: RAPID AUTI CARE..!