Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

484 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.46667/5Overall Rating 2.46667/5rating 2.46667rating 2.46667rating 2.46667
92% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


KB
Kenneth B.
Gretna, LA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
oil change
excellent service

BM
Brenda M.
Harvey, LA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Steering column and headlights.
Had play in steering column which was covered under my warranty, YES. Once steering column problem was fixed the shaking at 70 mph even stopped. Headlight bulbs were changed and now see farther on road at night. Thanks Mike and technician and all employees at Ray Brandt Hyundai of Harvey.

HC
Helen C.
Marrero, LA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Attitude
The staff was pleasant & professional service great

Verified Customer
Lexington, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great service
I got an unexpected flat tire when trying to leave to go home from my trip in New Orleans last week. As soon as I arrived at the dealership the service members there were able to get me right in and fix my tire as quickly as they could. I had a 700+mile trip home and they made sure to check on other things to make sure I was going to get home safely. Thank you!

Verified Customer
Westwego, LA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Good job
Price is a little costly.

DB
Delacey B.
Luling, LA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Oil change
Always get get great service

DC
Debra C.
Gretna, LA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Great Service..
Great Service. I Would Highly Recommend To Others.

LA
Linwood A.
Marrero, LA
2012 Hyundai Elantra To
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Excellent service representative
Excellent service representative.
Oil change fast and well done. Some past companies overfill the oil. Accepted my coupon with no hesitation.
New tire needed was overly expensive so declined.

RS
Ralph S.
Marrero, LA
2017 Hyundai Azera
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/23/2018 Category: Service
Unsatisfied
Second time my car has had body damage while in your shop and neither time was I informed. I discovered the damages.
MICHAEL W D. from Ray Brandt Hyundai of Harvey responded on 10/29/2018

Sorry that this has happen at our store. I'm working to get everything fixed correctly.


Verified Customer
New Orleans, LA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Excellent service
The service tech treated my vehicle like it was his own

AP
Anthony P.
Harvey, LA
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Comfortable waiting area
Service team at Ray Brandt were very nice and described everything well. Complimentary coffee, water and donuts were welcome. My only quibble is that when they washed the car, they did not vacuum it. This is the first time I can remember getting a car back from a dealer that had been washed or serviced that it wasn't vacuumed.

BM
Barbara M.
Gretna, LA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Good attitude pleasant waiting area
Quick service Tgey fo extra things like wash your car.

NH
Nicolette H.
Marrero, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Fast service
Thank You

Verified Customer
Westwego, LA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Service
Great service

CB
Chakia B.
New Orleans, LA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
No Complaints
It’s a great place, they caters to your needs and everything that I’ve been going there for have been fixed and I have no complaints. They gets the job done.

IH
Irina H.
Metairie, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great service
Love Todd!! He took care of all my needs and questions i had! Also they offered a complimentary wash to my car! Definetly ill come back

JM
Jennie M.
Belle Chasse, LA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
😃
Friendly personnel !

SD
Sandra D.
Marrero, LA
2010 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great response
I am so glad you responded to my concerns. I would like to speak to someone with Hyundai about my situation. The car was serviced for a recall on the exact same problem I had this time back in 2015. I feel the problem should have been handled at that time and not occur again 3 years later.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/09/2018 Category: Service
w
w
MICHAEL W D. from Ray Brandt Hyundai of Harvey responded on 10/10/2018

Hello,

Sorry to hear that the same problem occured. What's the best phone number to reach you about this ?


NN
Natalie N.
Westwego, LA
2011 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Customer service
Great customer service. Easy and friendly to deal with.

Verified Customer
New Orleans, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Service
service department is way too slow for simple repairs but very friendly