Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

441 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.2857143/5Overall Rating 4.2857143/5Overall Rating 4.2857143/5Overall Rating 4.2857143/5rating 4.2857143
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
92% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Kenner, LA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
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SM
Shawn M.
Gretna, LA
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Shawn Murphy
Mr. McGowan was a great person to deal with-very helpful

Verified Customer
Luling, LA
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
best service!
Service always takes care of me quickly and easily! I love taking my car here!

SJ
Sherry J.
Harvey, LA
2008 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Wonderful service
The service I received was very quick and easy. My oil change did not take long at all.

JD
John D.
Marrero, LA
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Service was wonderful and I didn't have to go to the Dodge Service Isle for my Hyundia.
Service Advisor (Cornelius Brown) was very helpful. It was my first time at the new Hyundai Service center since I bought my new Santa Fe. Please keep up the great job.

BM
Brenda M.
Harvey, LA
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Great customer service
Had a rattle / vibration under hood and service advisor told tech about it and found loose cap. So glad this was fixed and now have smoother driving.

PL
Peter L.
New Orleans, LA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Good Service
The service is better , because the technicians know what they are doing and about the car. I had stop getting my car service at Ray Brandt others shop, because it would be in the shop for days. Mike is a great service person, he knows about my car, get it out on time and cares about the customer.

Verified Customer
Gretna, LA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great, fast service!
They took my car in at the last minute, performed the service and did it all with a smile even though they had to stay late.

Verified Customer
New Orleans, LA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great Service
My car needed a new transmission. It was out of commission for about a month. I am completely satisfied with the work that was done.

Verified Customer
Gretna, LA
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
oil change
thanks for your concern

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/02/2018 Category: Service
oil change
oil change was done sloppily
MICHAEL W D. from Ray Brandt Hyundai of Harvey responded on 07/03/2018

Sorry that you had to return for the Oil leak. Please See Mr. Mike Mcgowan for the next oil change on us. 


Verified Customer
Ponchatoula, LA
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2018 Category: Service
Not a bad place
Could have a few more choices for people to snack on. Only had donuts n a vending machine but if people come and don't have money on them there should be a small try of snacks. Bathroom was OK could be a little cleaner.

DB
Dana B.
Gretna, LA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
friendly and convenient
very friendly and helpful

KL
Karen L.
New Orleans, LA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Great work and timing
I came in for an oil change and I was in and out in a matter of 30 minutes. I usually don't go to the dealer ship for an oil change but I'm glad I did!!!

IH
Irina H.
Metairie, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Great service
Went to replace a light bulb in my car and they went above and beyond in offering a courtesy wash!!! I love this!

DH
Don H.
Kenner, LA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Mechanic
Excellent service definitely will come back

WH
William H.
Missouri City, TX
2007 Hyundai Tucson
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2018 Category: Service
Value of the service
To be honest I would like some of my money back.
MICHAEL W D. from Ray Brandt Hyundai of Harvey responded on 06/20/2018

Hello Sir,

Sorry that we have a diag charge for this but it's company policy.
I'm willing to wave the policy for this issue. Can you please email me your info so I can get with my cashier to process a refund?

mike.dugas@raybrandtautogroup.com

If you could rescore our survey it would be a great help to our company. Thanks


AB
Ashley B.
Westwego, LA
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Great Service
Great service and very quick.

RS
Ralph S.
Marrero, LA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Mike @ Service Dept.
Delivered as promised

CA
Charlie A.
Marrero, LA
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Cleanliness
My vehicle didn’t seem as it was washed, it was wet but not cleaned.

SM
Shirley M.
New Orleans, LA
2006 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Recall
Mike since I've became acquainted with him has been helpful and courteous.Charges are resonable also the coupons are helpful. They even give a car wash.