Reviews
AW
AL W.
Hyundai Sonata
Verified Customer
Fair, honest & great system
They're very good at working with you, and sending you a text that includes diagnostics, repairs, etc. That allows great communication between the shop and the customer.
Recommended
LB
LIZ B.
Columbus, IN
Subaru Outback
Verified Customer
Excellent service
I have used Ray’s for my vehicle maintenance for years. They are friendly and professional and it never seems like a chore to take my car in for service!
Recommended
CN
Clayton N.
Indiana
Chevrolet Suburban
Verified Customer
Clayton said Stew and Annie from the business always take care of him. He said him and his family have been taking their vehicles there for years.
Recommended
This review was collected via phone interview by Customer Research Inc.
EP
ELLEN P.
Columbus, IN
GMC Terrain
Verified Customer
Our friendship goes back many years.
Great! Dependable!
Recommended
BB
BRYAN & ELLEN B.
Columbus, IN
Chevrolet Malibu
Verified Customer
Outstanding service
Ray’s Automotive always provides clear and honest direction. Their service and quality are exceptional.
Recommended
JH
J R & CONNIE H.
Columbus, IN
Lexus RX 350
Verified Customer
Service
Excellent on time service with information to complete any necessary work.
Recommended
JC
JIM C.
Honda CR-V
Verified Customer
Simply the Best
It’s taken a while but I’ve found the car repair facility with whom I trust my life. I’ve had dangerous problems with other places but Ray’s does repairs the right way and always in the timeframe specified.
I’m sold permanently. As a quick side note, my wife came to pick me up and mentioned the waiting room was the cleanest in a repair shop she’s ever seen. I agree.
Stuart, Anne and the staff, I truly thank you.
I’m sold permanently. As a quick side note, my wife came to pick me up and mentioned the waiting room was the cleanest in a repair shop she’s ever seen. I agree.
Stuart, Anne and the staff, I truly thank you.
Recommended
JH
J R & CONNIE H.
Columbus, IN
Lexus GX 460
Verified Customer
Service
Great service, great communication, and great trust.
Recommended
JB
JIM B.
Honda Odyssey
Verified Customer
2015 Honda Van
The girl and her dog at the front desk were great. Fast service and car drives great. Very happy with service and will go back. Jim B
Recommended
NE
Norma E.
Columbus, IN
Buick LaCrosse
Verified Customer
Norma said this business was excellent. She was very happy with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
BS
BOB S.
Columbus, IN
Honda CR-V
Verified Customer
Honesty
They do what they say they will do and do it when they say they will.
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the awesome review Bob!
Sincerely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311
KH
KAREN H.
Columbus, IN
Chevrolet Impala
Verified Customer
Always on time and efficient.
Very nice and courteous. Always does a great job and very informing.
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the great review Karen! We are glad to hear we do a great job communicating your vehicle's needs!
Sincerely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311
MS
MARY S.
Buick Lucerne
Verified Customer
Take your car to Rays automotive
Everyone was nice and friendly. Very clean- nice waiting area. Done quickly and well
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the great review Mary! We are glad that the waiting room is comfortable!
Sincerely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311
TR
TED & RITA R.
Columbus, IN
Toyota Tacoma
Verified Customer
Awesome
Always take my truck here, always great service!
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the great review Ted! We enjoy taking care of your fleet of Toyota's!
Sincerely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311
SM
SCOTT & ANN M.
Columbus, IN
Toyota FJ Cruiser
Verified Customer
Another great experience
I have been going to Rays automotive center for over 25 years and have not had a bad experience.
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the great review! We love taking care of your FJ Cruiser and having you as part of the Ray's family for over two decades!
Sincerely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311
JM
JOHN & SHEILA M.
Columbus, IN
Honda CR-V
Verified Customer
Friendly
Friendly, knowledgeable service
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the kind review! We appreciate the opportunity to take care of your Honda's!
Sincerely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311
PL
PENNI L.
Columbus, IN
Honda CR-V
Verified Customer
0il change and a “hello “ to Twig
Oil change day and regular check on other systems that are on the check list. Needed wiper replacement.
Always great work and advice when needed. Have never steered me wrong.
Sign in the waiting room says it all (paraphrasing): “ Good work and even better people!” Someone’s review from google
Always great work and advice when needed. Have never steered me wrong.
Sign in the waiting room says it all (paraphrasing): “ Good work and even better people!” Someone’s review from google
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the great review Penni! Twig says to come back and visit again soon, no car work required!
Sincrely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311
BF
Barbara F.
Columbus, IN
Friendly and reliable
Outstanding
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the high praise Barbara!
Sincerely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311
Verified Customer
Columbus, IN
Nissan Maxima
Verified Customer
gasket repair
Always great service and part was replaced within the hour!
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the nice review! We are glad we were able to get you back on the road quickly!
Sincerely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311
Verified Customer
Columbus, IN
Lexus ES 300
Verified Customer
Outstanding service
Always very pleased with the way I am treated. The work is completed on time. What has been done is well explained. I depend on That's to service all of my cars and I bring them down from Indy.
Recommended
Anne B., Vice President from Ray's Automotive Center responded on 10/24/2019
Thank you for the great review! We appreciate your business and enjoy taking care of your Lexus' needs!
Sincerely,
Anne
Third Generation, Ray's Automotive Center
812-372-1311