Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

56 Reviews

100% Would Recommend
87% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019
Loved service and my now healthy car
Thank you for your service
Anne B., Vice President from Ray's Automotive Center responded on 07/23/2019

Thank you for the great review! We are passionate about keeping cars healthy!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

SH
Subrina H.
Indiana
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Subrina said they were efficient. Her questions were answered without hesitations.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 07/23/2019

Thank you for the great review! We are always happy to answer any questions!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

PC
PAT C.
Columbus, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Nice people.. good service !!
I appreciate your fixing my tire last minute !!
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

We were so glad the tire was repairable Pat! Thank you for choosing us for your automotive needs!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

RW
ROBERT and JOYCE W.
Columbus, IN
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Great staff!
Best and friendliest shop in town!
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you Bob for the lovely review! We enjoy catching up with you when you're in.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

DC
DAVE and LAURA C.
Columbus, IN
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Great service as always
The staff is always willing to explain things to us and they always point out what is important to deal with now versus what can be delayed.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review Laura! We are happy to be  providing you with an accurate timeline that meets both you and your vehicles needs!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

TR
TED and RITA R.
Columbus, IN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Awsome !
fast and reliable service every time !
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review Ted! We pride ourselves on getting every car in and out as efficiently as possible.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

AB
ALFREDO and RUTH B.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Excellent Service
Very reliable and dependable service. Setting an appointment is super easy, the staff is very friendly and professional and their prices are very competitive. The quality of work is excellent.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the awesome review Ruth! We enjoy meeting your Honda's service needs!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

CD
Clem D.
Columbus, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Friendly, fast, and thorough every time!
I called in yesterday for oil change & overall check prior to my driving to FL Panhadle. Got in at 9 AM today and had my car back before noon.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review! Hope you have a great time in Florida!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

Verified Customer
Columbus, IN
Lexus CT 200h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Great customer service
One cannot put a dollar value on trust, but if you want honesty and trust look no further than Ray’s!
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review! We have been serving the Columbus area for over 51 years because of our honesty and great customers like you!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

Verified Customer
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Great job!
They did the job in good timing.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the nice review! We strive to get each car in and out as efficiently as possible. We understand how imporant it is to have a reliable vehicle.

Sincerely,
Anne

Anne Barnhorst

Third Generation, Ray's Automotive Center
812-372-1311

GV
GLEN and DORIS V.
Columbus, IN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
20 Plus Years Satisfaction Guaranteed
I've been taking my cars to Ray's Automotive for 20 plus years they always give you honest diagnostics and repairs at a reasonable price.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review! We enjoy having you as a long time member of the Ray's Auotmotive family!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

JM
JOHN and CAROLYN M.
Columbus, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Always great
As usual they worked us in and finished work as promised. As always friendly, professional, and a reasonable cost
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review! We enjoy taking care of your fleet of Toyotas!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

AV
ALISON and ANDREW V.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Wonderful service!
Ray’s was so great to work with. They got us in very quickly and were extremely thorough when diagnosing our issue. Their process and line of communication was more than I've ever experienced with an automotive repair center. Also, how could being greeted by the sweet black lab, Twig, not put you in a good mood?! 😊
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review! We hope you have a great time on your trip! Twig says to come back and play anytime! :-D

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

LW
LARRY W.
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Professional and friendly.
Perfect
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review Larry! It was nice catching up with you!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

Verified Customer
Columbus, IN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Amazing customer service
Very professional with attention to detail. Excellent customer service.
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

TT
Trudy T.
Elizabethtown, IN
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Trudy said the business did a good job. She was not there very long. They're great people.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review Trudy! We strive to get everyone in and out as efficiently as possible.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

SB
SCOTT B.
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Thumbs up!
Friendly, quick, professional. Very satisfied with the whole experience.
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review Scott!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

GH
GREG and JOYCE H.
Columbus, IN
Dodge Journey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2019
Good people, dependable work.
Ray's is an auto repair shop I can trust to do good work. People are friendly and explain all work they are doing.
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the nice review!

Sincerely,

Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

JD
Joe D.
Columbus, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Joe said the service was prompt. The work was excellent. The service was completed to the specifications.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 06/27/2019

Thank you for the great review Joe! We enjoy servicing your Camry!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

BP
BETHANY P.
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019
always a great experience
I couldn't be more pleased with the service at Ray's Automotive. They got me in quick, are affordable and reliable, did the work in a timely manner and staff is always caring and professional. I would recommend them to anyone for anything! I take comfort in knowing you're here for me! Thanks Ray's :)
Anne B., Vice President from Ray's Automotive Center responded on 06/05/2019

Thank you for the great review Bethany! We enjoy assisting you with your automotive needs!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

Displaying Review 1 - 20 of 56 in total