Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

202 Reviews

92% Would Recommend
Latest Review 6 months ago

Reviews


MA
Maria A.
Garland, TX
Jeep Wrangler
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2018 Category: Service
Maria said the staff didn't get back to her when they said they would and they weren't attentive. The mechanic told her he ordered a certain part in black, but it only comes in silver and he didn't informed her of this.
This review was collected via phone interview by Customer Research Inc.

LA
Luis A.
Nevada, TX
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Luis said the staff were knowledgeable and provided good service.
This review was collected via phone interview by Customer Research Inc.

AS
Andy S.
Arlington, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Andy said Jimmy is honest and tells him exactly what needs to be done to his vehicle. He won't try to over sell him anything.
This review was collected via phone interview by Customer Research Inc.

PP
Pedro P.
Rowlett, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Pedro said the customer service was good, overall. The vehicle drives well and he was really happy with the service.
This review was collected via phone interview by Customer Research Inc.

JT
Joe T.
Hemphill, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Joe said the employees did a good job and the business is convenient.
This review was collected via phone interview by Customer Research Inc.

AW
Al W.
Southlake, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Al said the business provides good customer service.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Royse City, TX
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2018 Category: Service
Justin said the service was good. However, it took longer than expected to diagnose the issue.
This review was collected via phone interview by Customer Research Inc.

RH
Romero H.
Dallas, TX
Ford Super Duty F-250 SRW
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/14/2018 Category: Service
Romero said the business spent about 4 hours on his vehicle. They did nothing to his exhaust pipe and he is still having problems. He stated he feels they should be honest with their customers, if they are not able to get to something to be done on their vehicle. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SR
Starr R.
Garland, TX
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Starr said the staff communicated well.
This review was collected via phone interview by Customer Research Inc.

BB
Billy B.
Texas
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Billy said the business did a great job and he was in and out in 1 day. He also said he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

EO
Enrique O.
Fort Worth, TX
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Enrique said the employees are good people. They did what they had to do.
This review was collected via phone interview by Customer Research Inc.

JH
Johnny H.
Garland, TX
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2018 Category: Service
Johnny said the service turned out pretty well, but something is rattling. Other than that, the vehicle is running well. The prices were not the same from the phone quote earlier, than upon his visit to the business. It was about $1000 more.
This review was collected via phone interview by Customer Research Inc.

ER
Ed R.
Forney, TX
Toyota Tundra 2WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Ed said the staff were all very professional in the way they acted.
This review was collected via phone interview by Customer Research Inc.

JJ
Jason J.
Nevada, TX
Ram 2500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2018 Category: Service
Jason said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

KA
Kade A.
New River, AZ
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Kade said the business has good customer service. They addressed the issue and they fixed it. They are following through with what they said.
This review was collected via phone interview by Customer Research Inc.

SA
Sam A.
Osage City, KS
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Sam said this business did exactly what he asked for within the time frame he asked them to do it in. He would like to thank them.
This review was collected via phone interview by Customer Research Inc.

WM
Walter M.
Seagoville, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Walter said the service was good.
This review was collected via phone interview by Customer Research Inc.

AA
Andy A.
Rowlett, TX
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Andy said the business's service was good. He stated it just took longer than he expected.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
Rockwall, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Patrick said the staff at this business was very responsive and quick when they serviced his vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Calder M.
Sachse, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Calder said the staff are all very quick and professional.
This review was collected via phone interview by Customer Research Inc.