Red Mountain Tire and Auto


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

313 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 1 month ago

Amy W. on 12/08/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Bad repair, bad customer service "
Paid Red Mountain over $700 to have my car fixed. Engine blew the next day. Less than 24 hours after their "repair". I had the car towed to the service center at a dealership for my make of car and their lead mechanic told me red mountains work initiated my cars engine failure. Red mountain of course denies it was their work that contributed to the massive engine failure - even though there was never any mention from them of any major problem or potential engine problem while the car was in their shop. Ended up with a car that is completely broken. The engine failed while driving down the freeway - unsafe! Red mountain accepts no blame and won't even give me my money back for their terrible "repair". They literally told me, "we were trying to make your car better". Well, they did not "make my car better". What they actually did was take $700 from me, put my family in a car that was unsafe to drive and made my car 100 times worse. I am beyond disgusted by this entire experience. Don't let them touch your car. (Also the owner of red mountain proceeded to publicly argue with me on Facebook when I posted this review. What an awful business.)
Service Date: 12/01/2017
Review Created: 12/08/2017 01:55 PM
Katlyn N. on 10/04/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Katlyn said she received some complimentary services.
Vehicle: Ford Focus
Category: Service
Service Date: 10/01/2012
Review Created: 10/04/2012
This review was collected via phone interview by Customer Research Inc.
Wyla M. on 10/04/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Wyla said she received good service from this business.
Vehicle: Lincoln LS
Category: Service
Service Date: 10/01/2012
Review Created: 10/04/2012
This review was collected via phone interview by Customer Research Inc.
BENNY T. on 09/29/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"responsive & everyone knows what they are doing. Good experience."
Nice job on my GMC.
Vehicle: GMC Sierra
Service Date: 09/28/2012
Review Created: 09/29/2012 07:10 PM
STEVE L. on 09/29/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Very good staff & mechanics. Work done at a fair price
Vehicle: Toyota Avalon
Service Date: 09/28/2012
Review Created: 09/29/2012 05:33 PM
JERRY L. on 09/28/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Relations"
Stopped to have tire checked for a leak. Tire inspected and fixed and all tires checked promptly. Told that they will see me next time, and that was a surprise.
Vehicle: Ford Mustang
Service Date: 09/26/2012
Review Created: 09/28/2012 09:17 PM
DICK M. on 09/28/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"QUICK UNSCHEDULED GREAT SERVICE!"
Customer service exellent!
Vehicle: Toyota Highlander
Service Date: 09/28/2012
Review Created: 09/28/2012 07:28 PM
JEANNE P. on 09/26/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
You have wonderful customer service and your mechanics are super
Vehicle: Honda CR-V
Service Date: 09/24/2012
Review Created: 09/26/2012 03:29 PM
CHARLES L. on 09/22/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
I was leaving town for a trip the next day. I stopped by the shop and requested an oil change and to have my brakes examined and adjusted. They fit me into their schedule and did a good job.
Vehicle: Ford Pickup
Service Date: 09/20/2012
Review Created: 09/22/2012 12:17 PM
Cliff H. on 09/21/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cliff said that he has dealt with this business for a long time. Everyone he knows goes there.
Vehicle: Ford Focus
Category: Service
Service Date: 09/18/2012
Review Created: 09/21/2012
This review was collected via phone interview by Customer Research Inc.
William B. on 09/21/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said this business fixed his vehicle at no charge.
Vehicle: Honda Fit
Category: Service
Service Date: 09/18/2012
Review Created: 09/21/2012
This review was collected via phone interview by Customer Research Inc.
CINDY B. on 09/20/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect service"
Trustworthy, dependable, caring and sincere are four words to describe the Red Mountain Tire family.
Vehicle: Nissan Sentra
Service Date: 09/18/2012
Review Created: 09/20/2012 05:22 AM
Kathy S. on 09/17/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Carl. He said the service was prompt, efficient and the price was good. He also noted the business did a good job.
Vehicle: Lexus ES 330
Category: Service
Service Date: 09/13/2012
Review Created: 09/17/2012
This review was collected via phone interview by Customer Research Inc.
Jack K. on 09/17/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jack said this business is a good group and he highly recommends them.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/12/2012
Review Created: 09/17/2012
This review was collected via phone interview by Customer Research Inc.
DEB G. on 09/15/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the professional staff, always friendly"
honest, friendly, professional staff
Vehicle: Hyundai Santa Fe
Service Date: 09/07/2012
Review Created: 09/15/2012 09:32 PM
LESLIE R. on 09/14/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good workmanship"
Ready as promised. honest about repairs needed
Vehicle: Mercury Grand Marquis
Service Date: 09/14/2012
Review Created: 09/14/2012 08:15 PM
CAREY R. on 09/14/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Red Mountain Tire"
Very friendly and on time has always made my oil change experience great!
Vehicle: GMC Envoy
Service Date: 09/13/2012
Review Created: 09/14/2012 07:16 AM
KELLY R. on 09/14/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always stand behind their work!"
Very nice customer service and always very helpful.
Vehicle: Pontiac Grand Prix
Service Date: 09/12/2012
Review Created: 09/14/2012 12:50 AM
ANDY S. on 09/13/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Quick and friendly service everytime!
Vehicle: Chevrolet Suburban
Service Date: 09/10/2012
Review Created: 09/13/2012 03:54 PM
SID C. on 09/13/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"courtesy"
Service was relatively fast and courteous. Brian is a true professional!
Vehicle: Toyota Avalon
Service Date: 09/11/2012
Review Created: 09/13/2012 03:48 PM
Displaying Review 1 - 20 of 313 in total