Red Mountain Tire and Auto

Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

313 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 11 months ago

Reviews


AW
Amy W.
Mesa, AZ
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/08/2017
Bad repair, bad customer service
Paid Red Mountain over $700 to have my car fixed. Engine blew the next day. Less than 24 hours after their "repair". I had the car towed to the service center at a dealership for my make of car and their lead mechanic told me red mountains work initiated my cars engine failure. Red mountain of course denies it was their work that contributed to the massive engine failure - even though there was never any mention from them of any major problem or potential engine problem while the car was in their shop. Ended up with a car that is completely broken. The engine failed while driving down the freeway - unsafe! Red mountain accepts no blame and won't even give me my money back for their terrible "repair". They literally told me, "we were trying to make your car better". Well, they did not "make my car better". What they actually did was take $700 from me, put my family in a car that was unsafe to drive and made my car 100 times worse. I am beyond disgusted by this entire experience. Don't let them touch your car. (Also the owner of red mountain proceeded to publicly argue with me on Facebook when I posted this review. What an awful business.)

KN
Katlyn N.
AZ
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2012 Category: Service
Katlyn said she received some complimentary services.
This review was collected via phone interview by Customer Research Inc.

WM
Wyla M.
Mesa, AZ
Lincoln LS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2012 Category: Service
Wyla said she received good service from this business.
This review was collected via phone interview by Customer Research Inc.

BT
BENNY T.
Mesa, AZ
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2012
responsive & everyone knows what they are doing. Good experience.
Nice job on my GMC.

SL
STEVE L.
Mesa, AZ
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2012
Service
Very good staff & mechanics. Work done at a fair price

JL
JERRY L.
Mesa, AZ
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2012
Great Customer Relations
Stopped to have tire checked for a leak. Tire inspected and fixed and all tires checked promptly. Told that they will see me next time, and that was a surprise.

DM
DICK M.
Mesa, AZ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2012
QUICK UNSCHEDULED GREAT SERVICE!
Customer service exellent!

JP
JEANNE P.
Mesa, AZ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012
Great service
You have wonderful customer service and your mechanics are super

CL
CHARLES L.
Mesa, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2012
Customer Service
I was leaving town for a trip the next day. I stopped by the shop and requested an oil change and to have my brakes examined and adjusted. They fit me into their schedule and did a good job.

CH
Cliff H.
AZ
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2012 Category: Service
Cliff said that he has dealt with this business for a long time. Everyone he knows goes there.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Mesa, AZ
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2012 Category: Service
William said this business fixed his vehicle at no charge.
This review was collected via phone interview by Customer Research Inc.

CB
CINDY B.
Mesa, AZ
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2012
Perfect service
Trustworthy, dependable, caring and sincere are four words to describe the Red Mountain Tire family.

KS
Kathy S.
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2012 Category: Service
Spoke with Carl. He said the service was prompt, efficient and the price was good. He also noted the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JK
Jack K.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2012 Category: Service
Jack said this business is a good group and he highly recommends them.
This review was collected via phone interview by Customer Research Inc.

DG
DEB G.
Mesa, AZ
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2012
the professional staff, always friendly
honest, friendly, professional staff

LR
LESLIE R.
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2012
Good workmanship
Ready as promised. honest about repairs needed

CR
CAREY R.
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2012
Red Mountain Tire
Very friendly and on time has always made my oil change experience great!

KR
KELLY R.
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2012
always stand behind their work!
Very nice customer service and always very helpful.

AS
ANDY S.
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2012
Great Service
Quick and friendly service everytime!

SC
SID C.
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2012
courtesy
Service was relatively fast and courteous. Brian is a true professional!