Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

516 Reviews

99% Would Recommend
94% Business Response
Latest Review 10 days ago

Reviews


MB
Matt B.
Westminster, MD
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Matt said the business did a great job and he really appreciates the work and them helping him when he was broke down.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 06/12/2018

Thank You For Your Nice Review


JJ
Jon J.
Crownsville, MD
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jon said the business took care of him quickly and he was able to continue on his trip.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 06/05/2018

Thank You


BC
Brenda C.
Barton, MD
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Brenda said she was in and out more quickly than she imagined. She appreciated the convenient location of the business and the service.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 06/05/2018

Thank You For Your Nice Review


RN
Ralph N.
Frostburg, MD
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Ralph said the business and staff are very efficient.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 06/05/2018

Thank You


DP
Debbie and Gene P.
Cumberland, MD
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Service with a "Smile"
The guys at Red Ridge Auto Repair are super to work with. They will call you ASAP when they determine what service your car needs and tell you what they estimate the cost of the repair will be. It is very refreshing to have a repair center that looks out for your well being and not making you get service that your car does not need. They will work with you when you have multiple cars that need service.
BRUCE B. from Red Ridge Auto Repair responded on 06/01/2018

We Thank You For Your Great Review, And Your Trust In Us


GL
Greg L.
Cumberland, MD
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Spoke with John. He said the staff is really good to him.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 05/24/2018

Thank You For Your Nice Review


AT
Anthony T.
Suitland, MD
Kia Sportage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Anthony said everything went well.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 05/24/2018

Thank You


AB
Adam B.
Mullens, WV
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Adam said the business did good work on his vehicle. The service was completed in a timely manner. The staff were also supposed to rotate his tires, but he is not certain if they completed that task.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 05/24/2018

Thank you


JW
Jesse W.
Edgewood, MD
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Jesse said he was in and out pretty quickly.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Frostburg, MD
Subaru Baja
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
forrester
always great
BRUCE B. from Red Ridge Auto Repair responded on 05/09/2018

Thank you We Will Keep Working Hard


DR
darrell R.
Frostburg, MD
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05/07/2018
subaru baja2003
this car would be dead without them
BRUCE B. from Red Ridge Auto Repair responded on 05/09/2018

Thank You For Your Great Review


DH
Devin H.
Churchton, MD
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Devin said he's never had any problems.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 05/09/2018

Thank You For Your Nice Review


PJ
Paula J.
Frostburg, MD
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Paula said her experience was just great. It was quick and easy. She was told how much it would be and it was just what she needed.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 05/07/2018

Thank You For your Nice Review


Anonymous avatar
Verified Customer
Frostburg, MD
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Back on the road in no time!
Red Ridge was able to take a look at my Honda on short notice and diagnose the issues. They did the job quickly and I was back on the road a day later. Customer service always above and beyond expectations. One of the many reasons I am a repeat customer.
BRUCE B. from Red Ridge Auto Repair responded on 05/02/2018

Thank You For That Great Review, And Trust In Us


NB
Naaman B.
Brookeville, MD
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Honest, skilled Mechanics
Accurate assessment of my issue that was fixed quickly and for a very fair price. Highly recommended!
BRUCE B. from Red Ridge Auto Repair responded on 04/27/2018

Thank You For You Great Review


ST
Sheryl T.
Rockfield, KY
Kia Sportage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Sherly said every thing this business did was great. She loved working with them. They were very good to her. They helped her when she broke down.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 04/28/2018

Thank You For You Nice Review


TT
Tammy T.
Frostburg, MD
Volkswagen Tiguan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
The Owners are hands on. Always helpful and very knowledgeable.
Always helpful, positive, and knowledgeable. A very accommodating business.
BRUCE B. from Red Ridge Auto Repair responded on 04/24/2018

Thank You For Your Nice Review


MT
Marcia T.
Grantsville, MD
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Marcia said this business is the best ever.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 04/26/2018

Thank you For Your Nice Review


KG
Kevin G.
Frostburg, MD
Ford Super Duty F-350 SRW
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04/14/2018 Category: Service
Kevin said the business provided good service and the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 04/17/2018

Thank You


LM
Lavberne M.
Frostburg, MD
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Lavberne said the staff was nice and they did not take long to diagnose her vehicle.
This review was collected via phone interview by Customer Research Inc.