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SureCritic / Redford Auto
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Redford Auto

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(52 Reviews)
-100
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Score Details

5 stars
80%
4 stars
13%
3 stars
1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(313) 537-3190
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
20201 W 8 Mile Detroit, MI 48219
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Redford Auto's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(52 Reviews)
Write a Review
Recent Reviews
HH
gravatar
Him H.
Detroit, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/14/2024
0
Scammers over charge an charge for none needed repairs $1,000s
They told my son he needed a motor a was gonna charge $2000 & all needed was battery !! He don’t no about cars then before that they told him he needed fuel pump an before making repairs l went an he was just out of gas many times they lie give quote an charge folks for stuff not needed shame Ali !!! Oil change place same all 8 mile location scammers got proof from other shops !!! He played my friend she needed radio put in he charged her $1000 she didn’t no better many more issues don’t use them go anywhere not them this why he got benz new Bentley new travel everywhere l knew him 14 yrs an his employees is his biggest scammers at other shops he suffer from family haters an scam he trust wrong people in his family at running his business oil change on 7& beach daily nefu is truly unaware what doing an ugly personality he tried to play me on repair l new he was 100% wrong an his other repair shop confirmed he was wrong he got mad in front my pastor an started arguments !! Disrespectful nefu warning don’t get rap by car cost an for what don’t need he getting rich playing folks need to no don’t ignore unless you rich an don’t care if go to someone eles then him you see different in price an what’s forreal wrong with vehicle l will never let him take advantage of my family an friends an now hopefully public
IM
Inell M.
Farmington, MI
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2023
verified customerVerified Customer
Category: Service
Inell said she likes their business.
Recommended
DC
Dequane C.
Detroit, MI
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customerVerified Customer
Category: Service
Dequane said he likes the results with what they did with his vehicle.
Recommended
AS
Alicia S.
Michigan
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2023
verified customerVerified Customer
Category: Service
Spoke with Ron. He said from the time they got the vehicle, picked it up and back on the road, it took less than 24 hours. It expedited.
Recommended
CS
Cedrick S.
Michigan
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2023
verified customerVerified Customer
Category: Service
Cedrick said everything was taken care of in a timely fashion. Prices were reasonable.
Recommended
YJ
Yvette J.
Detroit, MI
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2023
verified customerVerified Customer
Category: Service
Yvette said they were nice, polite, and did a good job. They do what they tell her, and the customer service is good,
Recommended
LM
Larice M.
Michigan
Mercedes-Benz CLA-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2023
verified customerVerified Customer
Category: Service
Larice said she appreciates how quickly she got her vehicle in and out in a timely fashion. The service was amazing. The technicians were professional and helpful.
Recommended
RV
Robert V.
Detroit, MI
Saturn Ion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2023
verified customerVerified Customer
Category: Service
Robert said they were very nice and concerning. He has another part to get taken care of, he is very happy with the service and he will make them his permanent auto repair facility.
Recommended
SW
Steve W.
Detroit, MI
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2023
verified customerVerified Customer
Category: Service
Steve said they did a good job.
Recommended
JT
Jamal T.
Southfield, MI
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2023
verified customerVerified Customer
Category: Service
Jamal said he had issues with the transmission work they did and had to take it back 3 times. It's been frustrating. They have been really good, though, and he has no complaints. He thought he would have issues with them at first, but Mike has been taking care of business with no hesitation. He is squaring things away.
Recommended
SH
Shawn H.
Michigan
Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
Category: Service
Shawn said it was friendly, good service.
Recommended
SW
Stephanie W.
Michigan
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
Category: Service
Stephanie said that they were fast and had a good price.
Recommended
VF
Vance F.
Detroit, MI
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
Category: Service
Vance said the work was done to his satisfaction.
Recommended
AR
Aaron R.
Michigan
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
Category: Service
Aaron said they did right by him, got him together, price was pretty fair. He called him 2 or 3 days after he left to check up on him, that has never happened before and that was amazing.
Recommended
TT
Tirria T.
Detroit, MI
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
Category: Service
Tirria said really excellent work they did on her vehicle.
Recommended
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