Redford Auto


Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

36 Reviews

94% Would Recommend
Latest Review over 1 year ago

Shanice W. on 06/04/2016
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Shanice said at this business everything was good and they took care of what she needed. They let her know what was going on. They gave her estimates, even when the work would not be done the same day. She mentioned everything was nice.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 05/28/2016
Review Created: 06/04/2016
This review was collected via phone interview by Customer Research Inc.
Andre G. on 06/04/2016
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Andre said the service received at this business was good and kind, and the employees did what they said they would do.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 05/31/2016
Review Created: 06/04/2016
This review was collected via phone interview by Customer Research Inc.
ANTHONY D. on 05/31/2016
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"friendly service takes the time to explain what needs to be done so youll understand, bad side a little pricey but did good work "
ill definitely bring my vehicle back for service when needed hopefully no time soon lol
Vehicle: Chevrolet Chevy Express
Service Date: 05/16/2016
Review Created: 05/31/2016 11:54 AM
MILAD Z. on 05/19/2016
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"Excellent Service"
They do a full check up and get your approval on the repairs needed. Very honest and trustworthy. Quick turnaround. Will not use any other repair shop..
Vehicle: Jeep Grand Cherokee
Service Date: 05/17/2016
Review Created: 05/19/2016 04:48 AM
Jennifer P. on 05/14/2016
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Spoke with Jennessa. She said they were quick.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 05/10/2016
Review Created: 05/14/2016
This review was collected via phone interview by Customer Research Inc.
Kemirah G. on 05/11/2016
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Kemirah said she received fast service from this business and they kept her informed.
Vehicle: Chrysler Town
Category: Service
Service Date: 05/06/2016
Review Created: 05/11/2016
This review was collected via phone interview by Customer Research Inc.
Jeff B. on 05/10/2016
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Jeff said they were thorough, courteous and quick. Also, everything worked out fine.
Vehicle: Mazda 3
Category: Service
Service Date: 05/05/2016
Review Created: 05/10/2016
This review was collected via phone interview by Customer Research Inc.
Darrel M. on 05/09/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Darrel said he would not recommend this business for service. He said he felt he was being cheated about the work they told him his vehicle needed.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 05/05/2016
Review Created: 05/09/2016
This review was collected via phone interview by Customer Research Inc.
Kaye M. on 05/05/2016
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Kaye said everything is fine. The front desk staff treats her well and recognizes her. The business makes sure she knows what's going on and they fix the problem.
Vehicle: Ford Expedition
Category: Service
Service Date: 04/28/2016
Review Created: 05/05/2016
This review was collected via phone interview by Customer Research Inc.
Steve A. on 05/05/2016
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Steve said everything is going well. There was unexpected costs, which he's a little disappointed about. The service was good.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 05/02/2016
Review Created: 05/05/2016
This review was collected via phone interview by Customer Research Inc.
Eric B. on 05/05/2016
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Eric said the business was informative, but they forgot to do put Lucas in his oil change.
Vehicle: Cadillac DTS
Category: Service
Service Date: 04/28/2016
Review Created: 05/05/2016
This review was collected via phone interview by Customer Research Inc.
Ali H. on 05/03/2016
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Ali said the business was cooperative and patient with him. Plus they helped him with the pricing, making sure he had the best deal.
Vehicle: BMW 325i
Category: Service
Service Date: 04/29/2016
Review Created: 05/03/2016
This review was collected via phone interview by Customer Research Inc.
Jenette R. on 05/03/2016
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Jenette said her granddaughter does business with this business and he told her to go. They did a good job and she will be returning.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/30/2016
Review Created: 05/03/2016
This review was collected via phone interview by Customer Research Inc.
ROBERT J. on 04/25/2016
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"Great Job !"
Just wanted to say Thank you for doing all that good work on my car , I know my car is old ( Like me ) but you's made it run like new , I put 0ver 3000miles on it so far I'm in Salt Lake City now Still so much more to see, And its nice not worrying about the car :)
THANKS AGAIN ....
Vehicle: Mercury Sable
Service Date: 04/15/2016
Review Created: 04/25/2016 10:22 AM
Anna C. on 04/18/2016
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Anna said this is a good business. She recommends the business for service.
Vehicle: Dodge Charger
Category: Service
Service Date: 04/16/2016
Review Created: 04/18/2016
This review was collected via phone interview by Customer Research Inc.
DESHON W. on 04/16/2016
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"Staff is awesome!"
Straight Shooters! Not trying to drain my pockets!!!
Vehicle: GMC Yukon
Service Date: 04/07/2016
Review Created: 04/16/2016 01:41 PM
Jessica J. on 04/15/2016
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"Friendly and Hard Working"
I've never been to a car shop where the workers are so friendly and waiting area is so clean. You can tell from their work environment that they take pride in having a clean area for there guests while waiting for vehicle to be completed from service. My Mazda MPV was serviced by this shop and it is now running beautifully!
Service Date: 04/12/2016
Review Created: 04/15/2016 05:23 AM
Steve T. on 04/13/2016
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Steve said he had a good experience with this business.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 04/11/2016
Review Created: 04/13/2016
This review was collected via phone interview by Customer Research Inc.
DAVID Z. on 04/12/2016
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"04' Black Mountaineer Tranny job "
Nate and his gang took charge and did a great job replacing my transmission on my 04' mountaineer. I've stretched out the OEM tranny to 251,900 miles. I runs like new. Nate honored a older discount and gave a fair price overall. I recommend RA to anyone needing major or minor auto repairs..

M
Vehicle: Mercury Mountaineer
Service Date: 04/09/2016
Review Created: 04/12/2016 08:44 AM
OMAR M. on 04/10/2016
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"Prices too high and can't trust the work anymore."
I don't know what to say cause the guy Nate, treats me nice and tries to lookout but you guys are too high! And I can't trust you anymore. I tried to. Even after you guys told me I had a engine seal leak and saidvit would cost me 1400. Then I took it to the dealer and guess what ...there was no engine seal leak! But there was a leak , just not from the engine seal or the engine at all! The leak was from something else. Now..imagine if I had paid that 1400. Then I still came back to you guys thinking..OK..I'll just let them do small stuff. Then 50 bucks to take off my hitch. Then 550 you guys wanted for my back brakes. Even though they were grinding on one side and one caliper locked up. But 550?! Nate took it down to 500 even but still...too high. E-Z go Auto down the street did everything for 350. Nate has always treated me nice and tried to lookout but the prices man...can't keep doing it. You guys are faster than some other guys cause you guys got so many lifts which is cool! Another plus for you!😉. But I can't keep it up .
Vehicle: Honda Pilot
Service Date: 03/25/2016
Review Created: 04/10/2016 08:22 PM
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