Reviews
Verified Customer
Redmond, WA
Subaru BRZ
Verified
Provided the exact service I requested
I went in for a tune-up. They provided the suggested cost. I accepted the cost. I offered the time frame. The accepted the time frame. They provided a tune-up in that timeframe.
Recommended
Cub N. from Redmond Werkshop responded on 07/05/2018
Thank you for choosing us to service your Subaru and thank you for the review and recommendation
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
KL
Kerry L.
Redmond, WA
Audi A6
Verified
Emergency Service Repair In record time
Accidently ripped my front bumper partially off backing out of parking space after my front end got stuck on the curb. This caused the front part of my belly plate to fall down and scrape the road like a snow ploughing while driving on Hwy 520. After a temporary fix using bungee cords to re-attach the plate to the bumper, I called Redmond Werkshop and despite the fact they were booked up, they took my car in with only 30 minutes notice. They were able to get my car up on the hydraulic lift, push my front bumper back in and drill in new bolts to secure the plate. My car was back on the road in less than an hour and the bill was only $40.70!!! The long time owner Cub provides outstanding personalized reliable service
Recommended
Cub N. from Redmond Werkshop responded on 06/21/2018
Thank you Kerry. Appreciate the good words
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
Verified Customer
Redmond, WA
Audi A4
Verified
friendly and experienced staff
I really felt comfortable going to this mechanic shop and they were very flexible and specially (Cub) and they are professional, and I trust them for my car
Recommended
Cub N. from Redmond Werkshop responded on 06/11/2018
Thank you for coming in and giving us a try. Thank you for the positive review
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
SS
Scott S.
Redmond, WA
Volkswagen Golf
Verified
Unpretentious
For this review to be honest, I must say I've only had one major operation and one minor electrical repair at this shop, but both times I was appreciative of the experiences.
Cub's shop is plain and simple. It's a place where you go get your car fixed and get treated with respect. No lattes, no wifi, no frills of any kind. His friendliness is genuine and unpretentious.
I heartily recommend!
Cub's shop is plain and simple. It's a place where you go get your car fixed and get treated with respect. No lattes, no wifi, no frills of any kind. His friendliness is genuine and unpretentious.
I heartily recommend!
Recommended
Cub N. from Redmond Werkshop responded on 05/29/2018
Thank you Scott. Apptreciate you coming in to see us and the 5 stars. BTW, we do have WiFi
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
GD
Greg D.
Redmond, WA
Subaru Forester
Verified
Terrific Service
Was kept informed on some minor issues and completed service and repair ahead of schedule.
Recommended
Cub N. from Redmond Werkshop responded on 05/24/2018
Thank you for coming in and the great review, Greg. Much appreciated
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
Verified Customer
Sammamish, WA
Subaru Impreza Sedan
Verified
1st
1st time visit.
It was easy to schedule an appointment.
My car's oil change was quick, easy and at the right price.
I hope to go there after another 6000 mile.
It was easy to schedule an appointment.
My car's oil change was quick, easy and at the right price.
I hope to go there after another 6000 mile.
Recommended
Cub N. from Redmond Werkshop responded on 05/17/2018
Thank you so much for trying us out and for the good words. Hope to see you again
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
JD
Joachim D.
Bellevue, WA
Subaru Outback
Verified
Expert service, friendly staff!
Our family had serviced our vehicles here for years!
Recommended
Cub N. from Redmond Werkshop responded on 05/17/2018
Thank you Joachim. Appreciate you bringing your Subaru in to us. Was great seeing you again
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
BF
Bill F.
Redmond, WA
Volkswagen Rabbit
Verified
Fixed the problem, communicated clearly
The ignition lock on my VW Rabbit seized up; Redmond Werkshop fixed the problem quickly and for a reasonable price. They explained beforehand what they would do, how long it would take and the cost. They lived up to their word in every way. I will be bringing my Rabbit back here the next time it needs service.
Recommended
Cub N. from Redmond Werkshop responded on 04/30/2018
Thank you Bill. It was a pleasure meeting you. Happy to take care of your Rabbit for you
President
Redmond Werkshop Inc
425-885-7677
SK
Steve K.
Redmond, WA
Volvo XC90
Verified
Ethical and fast communication and service
Wow, I hate (joking) to promote these folks as they always set realistic expectations as far as time to schedule/diagnose/remedy issues. They are fair and honest to work with.
Recommended
Cub N. from Redmond Werkshop responded on 04/27/2018
Thank you so much, Steve. Your business is much appreciated
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
KL
Kerry L.
Redmond, WA
Audi A6
Verified
Honest reliable and fast service
Personal service from owner
Honesty and integrity in estimates and actual cost
Fast and efficient
No upselling/ Trustworthy
Honesty and integrity in estimates and actual cost
Fast and efficient
No upselling/ Trustworthy
Recommended
Cub N. from Redmond Werkshop responded on 04/26/2018
Thank you Kerry. Your long term business relationship with us is very much appreciated
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
PW
Peter W.
Redmond, WA
Subaru Impreza Sedan
Verified
The repair is ok, I think, but they charged for unwanted repairs
I brought the car in for a repair that I could have done myself but I was feeling lazy at the time. They did that repair. It seems to work but only time will tell if it is done correctly. In addition, they did some repairs that I never asked for. They added a quart of oil to my engine. I use synthetic oil, but they probably added a cheaper oil, judging from the price.
Also, they changed a licence plate light bulb for $20. I didn't know it was burned out. If I did I would have wanted to replace it myself, because I may be able to replace it with a better bulb.
The other safety checks they did were reassuring. But then, these are checks that can be performed very quickly and cheaply. They correctly identified the rear brakes and front brakes remaining life. I know because I checked and replace the brakes myself.
I guess for people who don't want to fix their own cars, these small repairs are ok. But for people who maintain their own cars, unwanted repairs are annoying.
The question "would you recommend this business to a friend" is hard to answer. I've only use this business once or twice. There is not enough information for me to either recommend for it or against it. But since I have to choose yes or no, I have to choose no at this time.
Also, they changed a licence plate light bulb for $20. I didn't know it was burned out. If I did I would have wanted to replace it myself, because I may be able to replace it with a better bulb.
The other safety checks they did were reassuring. But then, these are checks that can be performed very quickly and cheaply. They correctly identified the rear brakes and front brakes remaining life. I know because I checked and replace the brakes myself.
I guess for people who don't want to fix their own cars, these small repairs are ok. But for people who maintain their own cars, unwanted repairs are annoying.
The question "would you recommend this business to a friend" is hard to answer. I've only use this business once or twice. There is not enough information for me to either recommend for it or against it. But since I have to choose yes or no, I have to choose no at this time.
Cub N. from Redmond Werkshop responded on 04/23/2018
Hello Peter. Thank you for the four stars. Sorry you were not happy about the light repair. We have found in the many years being here that most customers are glad that we do these extras as they typically don't want to do them theirselves. For those like yourself, we always are willing to erase the charges for these and I will be happy to reimburse you, if you'd like. I hope you will consider us in the future for those repairs that you don't want to tackle yourself
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
BC
Blake C.
Redmond, WA
Subaru Outback
Verified
Fast and well done
Replaced a number of lights at a very reasonable price, and got ahead of other problems during the inspection. Work I would have done myself if I weren’t injured, they did very well. I will still have them work on my car, even after I’m better!
Recommended
Cub N. from Redmond Werkshop responded on 04/16/2018
Thank you very much, Blake. Happy to be of service
President
Redmond Werkshop Inc
425-885-7677
MB
Marti B.
Kirkland, WA
Volkswagen Jetta Sedan
Verified
Feels like family!!
Thank you . Cub and team, for always getting my car working the way it should be working. You do whatever you cant o squeeze me in and take care of my needs. I value your business and work ethic.
Recommended
Cub N. from Redmond Werkshop responded on 04/16/2018
Thank you, Marti for coming in and for leaving your review. Always happy to be of service.
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
GN
Greg N.
Issaquah, WA
Subaru Outback
Verified
Great service and attention to detail
Had several repairs on my Subaru Outback and have been satisfied with my experience each time. The technicians always take a few extra minutes to do a comprehensive check of the vehicle to make sure there's nothing being neglected. Its nice getting email reminders for scheduled maintenance and the occasional coupon. Friendly and knowledgeable staff.
Recommended
Cub N. from Redmond Werkshop responded on 04/09/2018
Thank you for coming in, Greg. Your business and review are very much appreciated.
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
AB
Anette B.
Bellevue, WA
Volkswagen GTI
Verified
Owner cares
Personal and not overselling
Recommended
Cub N. from Redmond Werkshop responded on 03/30/2018
Thank you Anette. It was a pleasure meeting you
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
CC
Conner C.
Redmond, WA
Subaru XV Crosstrek
Verified
Oil Change
Quality service
Recommended
Cub N. from Redmond Werkshop responded on 03/30/2018
Thank you Conner. Your business is much appreciated
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
PF
Philippe F.
Redmond, WA
Volkswagen Passat
Verified
VW wheel/bearing repair
great service as always and great price
Recommended
Cub N. from Redmond Werkshop responded on 03/26/2018
Thanks for coming in, Philippe. And thank you for the review.
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
DW
DAN W.
Redmond, WA
Always excellent service.
I've been going to the Redmond Werkshop for over 12 years. They have been incredibly honest, which is hard to find with a mechanic. I highly recommend the Werkshop to all my friends, family, and even strangers
Recommended
Cub N. from Redmond Werkshop responded on 03/23/2018
Thank you Dan. BTW, Thanks for the Rib Eyes
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
SS
Steve S.
Woodinville, WA
Ford Fiesta
Verified
Excellent, as always!
Oil change, air filter, while I waited.
Fair prices, tells me whats needed soon, and fixes the things that are needed now.
Great job, as always!
Fair prices, tells me whats needed soon, and fixes the things that are needed now.
Great job, as always!
Recommended
Cub N. from Redmond Werkshop responded on 03/21/2018
Thank you Steve. Appreciate your business.
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677
DW
Dan W.
Kenmore, WA
Audi A3
Verified
Great service!
I always have a great experience at the Werkshop. I highly recommend this shop and I've been going here for over 10 years.
Recommended
Cub N. from Redmond Werkshop responded on 03/21/2018
Thank you once again, Dan. Your continued business is very much appreciated
Cub NelsonPresident
Redmond Werkshop Inc
425-885-7677