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Reeve-Smith Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,146 Reviews)
95

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Reeve-Smith Auto Repair, Volvo and BMW repair specialists, is conveniently located in Raleigh, North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Reeve-Smith Auto Repair, Volvo and BMW repair specialists, is conveniently located in Raleigh, North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(919) 876-8046

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2617 Discovery Dr Raleigh, NC 27616-1818
Reeve-Smith Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,146 Reviews)

WS
WARREN S.
Raleigh, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2026
verified customerVerified Customer
7
My favorite service center now left me wanting.
On setting the appointment, I mentioned this was for a 100k service.

There were a few items listed in the “Warranty and Maintenance” book that were not documented as having been done, which makes me wonder:

Engine
- Oil, Filter (was waived due to 103k sticker, but needed topping up)
- Engine/Transmission/Timing gear Check (Don’t know what this is, but was not documented on the work order)
- Coolant level check/adjust (nothing mentioned here either)
Steering
- Power steering fluid check (not on the work order, and looks dark/discolored. Time to replace?)
Transmission
- fluid check (was this done?)
- Final drive bevel gear inspection (Was this checked)?
- Unjoints (work order mentions steering components, but not this)
- Drive shaft bearing (see above)
Controls Lighting
- wiper blades (nothing mentioned, were they checked)?
Body
- Cabin air filter (don’t really care, but another thing not mentioned)
- Brake fluid (was this checked)?
Mark L. from Reeve-Smith Auto Repair responded on 06/11/2026 07:41 AM

Warren, as always, thank you for your business and your input! I will call you and go over everything for you! We did a visual inspection of all of these things and noted no issues. Again, thank you for your business!!

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