Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

367 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


FE
FRANK E.
Valencia, CA
Ford F-150
Verified Customer
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08/21/2019
A auto mechanic you can trust.
Always professional and reasonable. Do only work needed. Never tries to con you into other work. Been going to Reeves for years. Recommend highly.

KP
KATHY P.
Canyon Country, CA
Chevrolet Impala
Verified Customer
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08/09/2019
Great , fast, honest work,
Great group of guys alway keep in touch and let you know what’s happening with the car. Also they back up all their work. Best place in town. 😄💚

CT
Chris T.
Valencia, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Chris said the staff did a good job, they solved the problem, they worked with him and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

MK
Martha K.
Valencia, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Spoke with Kevin. He said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

RL
RYAN L.
Canyon Country, CA
Toyota Prius Prime
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019
Consistency is key
Your neighborhood mechanic. Trustworthy and kind. Hands down good people

BA
BECKY A.
Lancaster, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
Great Service!
Great customer service!

HT
HILDA T.
Santa Clarita, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Timchak
Great customer service.

RC
Rachelle C.
Santa Clarita, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Rachelle said the service was excellent. The employees were kind, precise, fast, organized and extremely helpful.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Santa Clarita, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Andrew said the staff was up front about the cost. They did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

SS
SHANNON S.
Santa Clarita, CA
Ford Ranger
Verified Customer
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07/17/2019
I love the great service
Chris took care of everything from start to finish. They picked up my truck, took a look at it, called me with the estimate and had it done in no time. The service is Awesome!

MH
MICHELLE H.
Santa Clarita, CA
Toyota Camry
Verified Customer
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07/14/2019
Great Experience!
Great experience from start to finish! I normally take my car to a dealership, but no longer. Great Service! Good Price!

SM
STEVE M.
Canyon Country, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Best mechanic is SCV
We have been going to Reeves Auto since they opened and have always been met with a friendly and knowledgeable staff. The prices are fair and they stand by their work. We have never been talked into anything that wasn’t necessary. Will be going here forever.

FW
FRANK W.
Santa Clarita, CA
Dodge Pickup
Verified Customer
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07/12/2019
Awesome!
Great service- great people. Job was diagnosed and fixed by the next day. Nothing but good things about this experience.

SJ
SCOTT J.
Santa Clarita, CA
Ford Edge
Verified Customer
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07/12/2019
Outstanding Service
My car was scheduled for an extensive timing Cover seal replacement project. Dave was honest and upfront on all the costs and possibilities of findings beyond the planned project. It was completed on schedule and with only some of the additional work that needed to be included. I always enjoy my visits with the crew and highly recommend them as a full service shop.

GZ
GEORGE Z.
Pacoima, CA
Ford Explorer
Verified Customer
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07/10/2019
What Reeves do to help customers
Reeves complete auto center are most effective when helping customers in our community.
A. Find customers auto needs
B. Solve issue timely manner
C. Reliable

BP
Bruce P.
Valencia, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Bruce said the price was fair. The staff was knowledgeable, and did a good job.
This review was collected via phone interview by Customer Research Inc.

KT
Kennedy T.
Castaic, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Kennedy said the employees were very professional, friendly and figured out the problem. The service overall exceeded her expectations.
This review was collected via phone interview by Customer Research Inc.

BK
BRAD K.
Castaic, CA
Honda Odyssey
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/28/2019
Replaced defective alternator with a different defective alternator.
I paid a good amount ($630) to have a defective alternator replaced on my Honda Odyssey. I had the work done on a Friday, 24 hours before my family and I were to leave on a road trip. But within 12 hours (once the shop was already closed for the weekend), we learned that the bearings were bad in this new alternator. It should not have happened that within a few miles of driving the alternator turned defective.

Verified Customer
Canyon Country, CA
Toyota 4Runner
Verified Customer
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06/27/2019
Fantastic Service, Fair Price
Call me sentimental, call me cheap, but I've got 340,000 miles on a vehicle I bought brand-new off the showroom floor. I took it in for it's regular maintenance visit yesterday, and - I kid you not - when I left, the thing was running like it was brand-new. David and his crew are awesome - they've looked after my car like it was their own, at a price that is more than fair. The customer service there is outstanding.

ES
ERIN S.
Santa Clarita, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Honest, quick and reliable
Reeves is the best! They are honest and fair. I never feel like I’ve been taken advantage of and as a woman that’s important to me. They are quick and do a great job!