Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1801 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.1590875/5Overall Rating 4.1590875/5Overall Rating 4.1590875/5Overall Rating 4.1590875/5rating 4.1590875
Original
Overall Rating 2.22727/5Overall Rating 2.22727/5rating 2.22727rating 2.22727rating 2.22727
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


BC
Bilal C.
Tulsa, OK
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Owner
Excellent customer service

SK
Sheryl K.
Porter, OK
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Service Department is the BEST!!!
You can buy an auto anywhere in the US but you can't get exceptional service anywhere in the US. I took my 14' Sonata in without an appointment in the afternoon & instantly Brandon was on top of it, He was just as friendly like he always is & went above & beyond to take care of my baby. It turned out to be that the issue wasn't under warranty anymore & that did not make me HAPPY however that wasn't his fault. He did give me a great rate & took care of it & I was ready to get back to living very quickly! I am very pleased with ALL of the techs @ Regional & have always been treated with the utmost respect when being there. It is a good feeling when you go to a dealership with your 4 yr old auto & they still treat you just like they did the woman with the auto that has the paper tag dated 2 weeks ago. You are still important. It is super awesome when they talk to you like they've known you forever & you all are on 1st name basis. It means a lot. It doesn't feel so forced as it does @ some other places I have been!. To the girl who answers ALL the calls daily over & over THANK YOU for sounding so happy & friendly each & every time, not like OMG! Her again! They all are just nice people! I can't imagine having to go anywhere else for auto repair. Thank you all for your kindness & open door feeling that I get each time I return....Again, Brandon I appreciate you & all you have done to help me in my time of need!!!

LL
Lisa L.
Vian, OK
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Excellent service!’
I highly recommend Regional Hyundai service department! They have never let me down. Cam is always so helpful They recommended a fuel additive, I was a bit skeptical but it works! I get it at each oil change now. I trust them with decisions on my car needs. Thank you!!

MJ
Marsha J.
Bixby, OK
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Good service, friendly staff
Caring staff

SA
Saeed A.
Tulsa, OK
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Customer feedback
Need to be more consistent on cleanliness in work.

BS
Barbara S.
Sapulpa, OK
2018 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Good customer service
Good job with personal service.

JD
Jacqueline D.
Chelsea, OK
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Fast and friendly
They have always been kind and respectful they keep me posted. Great job

JM
James M.
Broken Arrow, OK
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Quick professional service
One reason that this is our 3rd Hyundai from Regional is the service department

Verified Customer
Tulsa, OK
2013 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
service ok, amenities zip
ok.

GS
Gurcharan S.
Jenks, OK
2012 Hyundai Sonata Hyb
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/12/2018 Category: Service
Owner
As mentioned above
WAYNE A., Service Manager from Regional Hyundai responded on 07/13/2018

Thank you for your response and thank you for taking my call today. I am waiting to check your car and will be no charges for inspection. We appreciate your business and your satisfaction is important to us.
My direct number is 918-872-7602 if you have any concerns. 


JM
Jennifer M.
Hominy, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Brandon is the best!
Every time I have been to the service department, Brandon checks me in, and I truly believe he has my best interest in mind. He is super courteous, and does what he says he will do. He makes it a great experience!

Verified Customer
Wagoner, OK
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Convenient
Great location, quick service and have never had an issue getting in for service. I do wish you would take later appointments though since it forces me to have to take off early to get in or come on my day off.
CINDY C. from Regional Hyundai responded on 07/12/2018

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.
Have a wonderful day!


SB
Susan B.
Broken Arrow, OK
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great Service
Brought my car in for service and for a recall. The gentleman who assisted me was friendly, courteous and very professional. My car was ready well before the time I was quoted. Very happy with Regional's service department
CINDY C. from Regional Hyundai responded on 07/12/2018

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.
Have a wonderful day!


GE
Gustava E.
Tulsa, OK
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
The people
Great
CINDY C. from Regional Hyundai responded on 07/12/2018

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.
Have a wonderful day!


Verified Customer
Tulsa, OK
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Amazing customer service
Very impressed by the person to person check in and out!!
CINDY C. from Regional Hyundai responded on 07/12/2018

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.
Have a wonderful day!


CG
Candice G.
Sand Springs, OK
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Oil Change
Fast service
CINDY C. from Regional Hyundai responded on 07/12/2018

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.
Have a wonderful day!


AM
Adam M.
Tulsa, OK
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Most employs treat customers right. Then a couple can ruin the whole visit.
Like your merchandise and your work .
CINDY C. from Regional Hyundai responded on 07/12/2018

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.
Have a wonderful day!


Verified Customer
Sand Springs, OK
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great customer service
Great customer service
CINDY C. from Regional Hyundai responded on 07/12/2018

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.
Have a wonderful day!


KK
Keith K.
Broken Arrow, OK
2016 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Service
My service experience
CINDY C. from Regional Hyundai responded on 07/12/2018

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.
Have a wonderful day!


CV
Christopher V.
Coweta, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Went out of there way to help me
Don't drive my car very far so not a lot of mile were put on it and said they would make sure I would get all my oil changes
CINDY C. from Regional Hyundai responded on 07/12/2018

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.
Have a wonderful day!