ReScore Reviews™ (33)

ReScore
Overall Rating 3.9999967/5Overall Rating 3.9999967/5Overall Rating 3.9999967/5rating 3.9999967rating 3.9999967
Original
Overall Rating 2.18182/5Overall Rating 2.18182/5rating 2.18182rating 2.18182rating 2.18182
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Dominick P. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting area:"
Very courteous and comfortable waiting area.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 08:09 PM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The sign and location "
When buying a car the first thing I look at is the employee, how well he’s dressed, honesty, and how patient the employee is. Those are the things I saw in a specific employee in Regional Hyundai, his name was bill and if you’re buying a car he’s the employee to go to!
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:32 PM
BUDDY P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean"
clean and nice waiting area service completed quick
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 07:22 PM
MIKE C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recommend Regional."
Everything with my order did not go smooth. But, they are still 5 stars in my book.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 01:36 PM
Melissa M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast, friendly, thorough and fairly priced. I always bring my vehicle to Regional Hyundai for service needs.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:49 AM
Walter B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service love my car"
Only one concern. It seems like the air filters, cabin and engine filters, seem to get dirty quite often. Don’t want to jump to conclusions. Engine filters can be cleaned by air. Don’t need to be replaced every time. Just seems to be a way to take advantage of your customers. Other than that, I am very pleased with my car and your service. Service personnel are all very professional and polite. Thank you Walter Bingham.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/17/2017 06:21 AM
Beverlee E. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Care is a Priority"
Regional Hyundai is an exceptional car dealer. Personal service is uppermost in the minds of their salesman, service department and staff.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 11:49 AM
LEONA H. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There smiles~~"
I was really impressed they greeted me outside it was perfect!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:39 AM
John H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tires and oil change 2005 Tucson"
Folks at store are friendly and honest and go out of their way to insure work is done right
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/15/2017 09:54 AM
Wayne A., Service Manager at Regional Hyundai responded on 11/16/2017

Thank you for your response!
We greatly appreciate your repeated business.
Hope you and your family have a wonderful Thanksgiving!

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Ray was a very nice guy, and called me as soon as my car was ready!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 08:00 PM
Cindy C. at Regional Hyundai responded on 11/14/2017

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.

Cindy Crews/Customer Service/Regional Hyundai Service Dep.

David O. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service"
Writer created me promptly and addressed my needs.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/10/2017 09:25 PM
Cindy C. at Regional Hyundai responded on 11/13/2017

Hello David,
Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.

Cindy Crews/Customer Service/Regional Hyundai Service Dep.

Orval H. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant with good service"
Same as above
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/10/2017 07:16 PM
Cindy C. at Regional Hyundai responded on 11/13/2017

Hello Orval,
Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.

Cindy Crews/Customer Service/Regional Hyundai Service Dep.

Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"JB"
Everyone is so nice and friendly and very helpful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 02:15 PM
Cindy C. at Regional Hyundai responded on 11/13/2017

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.

Cindy Crews/Customer Service/Regional Hyundai Service Dep.

ROY H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, prompt and thorough!"
The service door opened exactly when I arrive (early) for my appointment and I was immediately greeted by two service managers. I told them I wanted the 8,000 mile service for my 2017 Hyundai Sonata Sport and it was immediately driven into the repair shop. I barely waited 30 minutes when my car was pulled around and ready to go. I settled my bill, which because I purchased the service plan, had a zero balance due. Just an excellent experience!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 06:13 PM
Cindy C. at Regional Hyundai responded on 11/13/2017

Hello Roy,
Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.

Cindy Crews/Customer Service/Regional Hyundai Service Dep.

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I wish there will be a kids zone, difficult to keep the ones still"
The brand Hyundai is of a great quality, I totally in these vehicles. Comfortable and safe driving in a Hyundai
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/09/2017 04:46 PM
Cindy C. at Regional Hyundai responded on 11/13/2017

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.

Cindy Crews/Customer Service/Regional Hyundai Service Dep.

Teresa W. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Cam was very helpful and friendly. Car was ready ahead of time promised. We bought our Santa Fe new in 2007 from Regional. It's by far the best car we've ever owned. Great team at this dealership
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 01:06 PM
Cindy C. at Regional Hyundai responded on 11/13/2017

Hello Teresa,
Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.

Cindy Crews/Customer Service/Regional Hyundai Service Dep.

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Always been pleased with the Service Department
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/09/2017 11:54 AM
Cindy C. at Regional Hyundai responded on 11/13/2017

Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us to improve our service and your experience.

Cindy Crews/Customer Service/Regional Hyundai Service Dep.

JOHN B. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service"
Got me right in without an appointment and fixed my recall and oil change in record time. Very helpful answering my questions. Thanks.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/07/2017 06:39 PM
Cindy C. at Regional Hyundai responded on 11/08/2017

Hello John,
Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us improve our service and your experience.

Please feel free to reach out to me directly at the following email address: cindy.crews@regionalhyundai.com. My phone number is 918-872-7607 if you prefer a phone conversation.

Cindy Crews
Customer Service/Regional Hyundai Service Department

Veronica L. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff performance"
I appreciated the positive and helpful nature of the Regional Service team.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/07/2017 06:28 PM
Cindy C. at Regional Hyundai responded on 11/08/2017

Hello Veronica,
Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us improve our service and your experience.

Please feel free to reach out to me directly at the following email address: cindy.crews@regionalhyundai.com. My phone number is 918-872-7607 if you prefer a phone conversation.

Cindy Crews
Customer Service/Regional Hyundai Service Department

Bruce W. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Good - Quick Service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/06/2017 05:40 PM
Cindy C. at Regional Hyundai responded on 11/07/2017

Hello Bruce,
Thank you for taking the time to tell us about your experience at Regional Hyundai. We appreciate your feedback since it helps us improve our service and your experience.

Please feel free to reach out to me directly at the following email address: cindy.crews@regionalhyundai.com. My phone number is 918-872-7607 if you prefer a phone conversation.

Cindy Crews
Customer Service/Regional Hyundai Service Department

Displaying Review 1 - 20 of 1296 in total