Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

369 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


MM
Mark M.
North Las Vegas, NV
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Mark said that it is a pleasure to find a dependable facility to take his vehicle to. He also said the service is good and honest as well.
This review was collected via phone interview by Customer Research Inc.

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Jim D.
Henderson, NV
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Jim said the staff at this facility took care of his vehicle and they did a great job.
This review was collected via phone interview by Customer Research Inc.

GM
Gavin M.
Henderson, NV
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Gavin said that Todd did a great job. He has a great business.
This review was collected via phone interview by Customer Research Inc.

FO
Fernando O.
Las Vegas, NV
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Fernando said this business treated him nice and did a 5 point inspection. They offered to repair a few things he checked out.
This review was collected via phone interview by Customer Research Inc.

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Betty V.
Nevada
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Betty said she loves the customer service. They treat her like family and they take care of her and her vehicle. They were very friendly and great people.
This review was collected via phone interview by Customer Research Inc.

CB
Cee B.
Las Vegas, NV
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/02/2018
Taken Advantage Of
Car died and had towed to Reliable because of their reviews. Was told I needed an air compressor and belt which cost $1000. He also wanted to charge me $200 for a new battery which I said no and bought a new battery from Walmart for under $100. So 5 mins after I had the AC running it went warm which was the problem in the first place. So, was going to take the car back on the following Sat but actually one week from the time I had it supposingly fixed it died again 7/20. This time I was informed I needed head gaskets so $3500. I think they should of known that the first time instead of letting me waste money on an air compressor that didn’t even work if it was even put in. I feel ripped off so I hv no car and out of $1000. So beware. Cause not all these reviews are golden. It was too good to be true! I want my money back as well!!!
The Reliable t., Team from Reliable Automotive Repair responded on 08/03/2018

I will be calling you shortly to rectify this issue. You complete satisfaction is paramount to our success. 

Teddy Boothe
Director of Operations
Reliable Automotive

The Reliable t., Team from Reliable Automotive Repair responded on 08/03/2018

Ms. Bailey
I tried to call you at your phone number on file. I left you a message. Please call me @ 702-510-9390 or 702-395-4500. 
Thank You,
Teddy Boothe 
Director of Operations
Reliable Automotive


AJ
Addison J.
Las Vegas, NV
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Addison said she didn't have to wait, this business got her right in and he explained the situation of the project to her.
This review was collected via phone interview by Customer Research Inc.

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Tom Y.
Las Vegas, NV
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Tom said the service was fast and the employees were friendly.
This review was collected via phone interview by Customer Research Inc.

HL
Heber L.
Las Vegas, NV
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Heber said the staff was quick, and did everything they were supposed to do. The people were nice and treated him like a preferred customer. He also loved the free water.
This review was collected via phone interview by Customer Research Inc.
The Reliable t., Team from Reliable Automotive Repair responded on 07/15/2018

Thank you  Heber!


JT
John T.
Nevada
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
John said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

NC
Nicole C.
Las Vegas, NV
Honda Civic del Sol
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Nicole said the business has great customer service. Paul always takes care of her vehicle needs in a timely manner and at a great cost.
This review was collected via phone interview by Customer Research Inc.

VH
Velvet H.
Las Vegas, NV
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Velvet said the staff did a very good job for her and told her exactly what she needed.
This review was collected via phone interview by Customer Research Inc.

JT
Joseph T.
Las Vegas, NV
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Joseph said the customer service was good, but the work took a little longer than expected to get the job done. He said the staff could've been more straightforward about the turn around time frame. But other than that, the vehicle runs great and the pricing was good.
This review was collected via phone interview by Customer Research Inc.

ZH
Zmon H.
North Las Vegas, NV
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Zmon said the staff was very helpful trying to make sure they resolved his problem. They went above and beyond, test-driving his vehicle each time they checked on an item that they thought could have been the problem. They were reliable and legitimate.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Nevada
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Frank said the service was good and he did not have any problems.
This review was collected via phone interview by Customer Research Inc.

CW
calvin w.
Las Vegas, NV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Great again
Im a repeat customer my car has all my service done at Reliable the name says it all work done right the first time and on time at prices I can live with

JL
Jennifer L.
North Las Vegas, NV
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Great Customer Service!
From the moment my husband and I entered we were greeted and treated amazing! We were not hounded and pressured into anything and ultimately needed some work with our car! Seth was amazing and gave us all the details in what we needed. I had used Reliable once before and definitely will return and recommend this place! Five stars all around!!
The Reliable t., Team from Reliable Automotive Repair responded on 06/27/2018

Jennifer, it was a pleasure working with you and your husband! I appreciate the positive feedback, it is great to hear I hit the mark! Let us know if you need anything! Thanks again,

Seth Mills


AL
Alejandra L.
Nevada
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Alejandra. She said she has been taking her vehicle to this business for years and they always have the best service.
This review was collected via phone interview by Customer Research Inc.
The Reliable t., Team from Reliable Automotive Repair responded on 06/26/2018

Thank you for your repeat business and kind words Alejandra! We appreciate your commitment to Reliable!


GM
Gary M.
Henderson, NV
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Gary said he waited longer than expected, but the staff took care of what they were supposed to. He will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.
The Reliable t., Team from Reliable Automotive Repair responded on 06/26/2018

Gary, I am glad to hear that we addressed your needs! I am sorry to hear that the timeline was not what it should have been, and we will continue to try and meet those expectations. Thank you for choosing Reliable!


DM
Debroah M.
Las Vegas, NV
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Debroah said the staff were prompt and they did a nice, quick job. She's used them before and she will return.
This review was collected via phone interview by Customer Research Inc.