Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

706 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


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Toby H.
Tampa, FL
MINI Cooper Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Toby said overall the service was really good and they were very informative.
This review was collected via phone interview by Customer Research Inc.

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John A.
Land O Lakes, FL
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
John said the staff at the business were very pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

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Randy O.
Florida
Mercedes-Benz GLS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Randy said, the business finished on time and the staff are nice.
This review was collected via phone interview by Customer Research Inc.

MM
Marcello M.
Tampa, FL
Mercedes-Benz CLS-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Marcello said he liked the employee's honesty. They took care of his service needs.
This review was collected via phone interview by Customer Research Inc.

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Debra N.
Florida
Mercedes-Benz E-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Debra said the staff were patient, communicative, and cordial. It was her first time there, and she stated she felt like she had been a customer for years.
This review was collected via phone interview by Customer Research Inc.

JQ
Jason Q.
Tampa, FL
Lexus RX 350
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/04/2018 Category: Service
Jason said the facility did not fix everything he was hoping would get fixed. He would generally recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DA
Delfi A.
Florida
Audi A6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Delfi said the value, customer service and attention to detail were all great.
This review was collected via phone interview by Customer Research Inc.

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Ross V.
Lithia, FL
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Ross said the employees treated him fairly. The work went well.
This review was collected via phone interview by Customer Research Inc.

PC
Patricia C.
Tampa, FL
BMW Z3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Patricia said the employees paid attention to detail. They provided good service.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Tampa, FL
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Knowledgeable, friendly bmw service...
Nice folks and great service. Repair or replace only what’s necessary or stipulated by manufacturer at a fair price.

RM
Rob M.
Tampa, FL
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Lexus maintenance
Lexuses last a long time with minimal repairs. We brought our Lexus SUV in for the annual oil change, and Rennen's tech's gave the vehicle a good look over. They found a few other items to replace and repair - all good catches! The car is all up to date again.

It's great to have very professional technicians and front office staff working with you to make sure nothing gets missed and nothing that doesn't need fixing gets done either!

Rennen are great partners for maintaining our cars.

MS
Marshalle S.
Wesley Chapel, FL
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Always A rated service
All the staff are professional and extremely warm. They make you feel like you a part of the Rennen Family. Seeing Blue and Chewy are an added bonus (2 beautiful dogs)

FB
Floyd B.
Riverview, FL
INFINITI M35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Floyd said, this business has great communication, they finish in a timely manner and the work is quality.
This review was collected via phone interview by Customer Research Inc.

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Nigel P.
Tampa, FL
BMW 6 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Bmw people
Love the place!! Steve Audra Mark are top notch!!!!!
Love this folks!!!

MR
Mazen R.
Wesley Chapel, FL
Mercedes-Benz S550
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/10/2018 Category: Service
Mazen said this business is fair.
This review was collected via phone interview by Customer Research Inc.

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Gordon M.
Saint Petersburg, FL
Chevrolet Silverado 2500HD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Great Service
Everyone here is friendly and extremely helpful, polite, courteous and respectful! They do great work and always work to do the best for you and your vehicle. Love Rennen Imports!

TS
Ted S.
Tampa, FL
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Ted said the staff provided great service, and they did a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Greg R.
Tampa, FL
Volkswagen CC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Greg said they provide exceptional customer service. He said they are good at following up and following through. He said he would go back to them.
This review was collected via phone interview by Customer Research Inc.

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Kathleen K.
Florida
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Kathleen said they provided good communication, quality of work, responsiveness, and convenience in picking up her vehicle. However, they did roll down the window during service and the tint foil did get scrunched up.
This review was collected via phone interview by Customer Research Inc.

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Victor A.
Lutz, FL
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Victor said Steve and Audura provided a good experience as a team. They did a fantastic job, and he recommends the business.
This review was collected via phone interview by Customer Research Inc.